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Our team at
Bishops Manor

Trusted to care in Sutton Coldfield, West Midlands


Meet our friendly care team

It is the people who make our home a truly happy and caring one, and at Bishops Manor, our experienced team of dedicated professionals undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.

Sarah Diamond

General Manager

Sarah Diamond

I'm Sarah, General Manager at Bishops Manor.

I am a registered general nurse with 40 years' experience. I trained at the Queen Elizabeth hospital and within the NHS. I moved into nursing homes as a nurse manager and after twelve years in post, I became a Regional Manager for a further eight years. I have 14 years' experience as a General Manager. I am passionate about older people's care and supporting those living with dementia. I believe it's so important to have the right team in place to care for residents as the right care approach is reflected in the residents happiness and health. Our team principles are of kindness, integrity, trust, empathy and respect. I am married, I have three children and two grandchildren. I love scuba diving, skiing, and amateur dramatics.

Thomas Bampfield
Deputy Manager

I love being able to make a difference to a resident’s day, and having compassion, empathy and good communication skills are key to that.

When you’re busy, it’s easy to become focused on the task that you need to achieve, but it’s important to spend some time listening to residents and understanding what they’re experiencing. It can make all the difference to a person.

I’m looking forward to helping to make a positive impact on the lives of residents and their families.

Jody Sedgwick
Home Admissions Advisor

I have worked within the healthcare sector for fifteen years and I have worked here since 2016.

I have been on a journey since starting here and have worked across many of our sites. I jumped at the opportunity of working at this home as this is a team I know and I have a sense of belonging here. It is a wonderful home to work within - we have an incredible uplifting energy here. Supporting families during a difficult time in their lives and overcoming some of the obstacles presented to them is a part to my role I thoroughly enjoy. I am passionate about brand standards and the residents truly feeling the benefits of residing in an immaculate, happy environment. I inherited a love for Frank Sinatra and The Rat Pack from my father and you can be sure to hear them playing in our Bistro area - luckily the residents and families love them too.

Annette Stockham
Activities Lead Coordinator

My name is Annette Stockham.

I am originally from a small mining village by Sherwood Forrest in Nottinghamshire. I moved to Solihull 30 years ago. Twelve years ago I became an Activity Manager and luckily found my vocation. One of the most rewarding parts of my career to date was being part of a team that won the Best Dementia Team in the whole of the UK. Supporting people to live with purpose is a great passion of mine and I find my work to be incredibly rewarding. I can reach anyone’s spirit with a intuitive based approach, kindness, empathy patience, music and laugher, and a bit of banter for good measure. I love being creative and creating an uplifting atmosphere is key for residents and visitors. My hobbies include photography which I have a diploma in, although I am always learning. I have two gorgeous children and three grandchildren - they keep me very busy in my spare time.

Sheila Evans
Home Administrator

I have worked as a care Home Administrator for well over 10 years.

I head up the administration and reception team for the home. Recruitment and selection is also part of my remit. Please feel free to ask if you require any assistance from myself or my team. I love working in the care sector and it is very rewarding to see happy residents. We really are one big family.

Keith Wyatt
Head Chef

I have worked as a Chef for many years but felt that something was missing.

When this opportunity arose, I felt excited by it and whilst the care sector was new to me, I knew I had what it takes to deliver fine dining within the care setting.

My favourite part of the day is seeing the residents enjoying their food, getting glowing feedback when the residents enjoy something in particular, and the energy in the kitchen is something I absolutely love about my role. We all work incredibly hard to ensure the dining experience is special for all the residents. I am fortunate that the team at Bishops Manor work incredibly hard and get along really well with one another; we all have the residents’ best interests at heart and it shows in the way the kitchen functions and the food that is produced.

Jeannette Brown
Head Housekeeper

I have worked within housekeeping for over 20 years with my last post at Aston Villa Football Club.

This is the first care home I have worked in, I love the feel of our home, and our team and most of all the residents make it a wonderful place to work. It is an honour to be looking after residents and making sure they are comfortable in their own space as well as the other areas in the home. My team have a great caring approach and will always have a chat with residents and help and support them as much as we can. We are all one big happy family here.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.