You are here

Support at a stressful time

Support at a stressful time

We know that finding the right care can be quite a challenge. We’re here to provide whatever help you need.

If you’re looking for a care home for yourself or a loved one do get in touch with us and we’ll help you to identify exactly what services are right for you.

You can contact us with your query, or call us on 0333 321 8305. This line is open from 8am to 8pm, Monday to Friday and from 9am to 5pm at weekends. Calls may be recorded for quality and training purposes.

Get the right advice

Whatever your care needs, there are many organisations – ranging from the NHS to charity groups – that can provide expert guidance and useful and reliable information. We have suggested some sources of advice and support to help get you started on finding this information. We have also provided some suggestions for things to consider when you are choosing a care home.

Remember that you can always draw upon your own network of support and talk things through with your family and friends. It’s often surprising how many people have been in a similar situation and have practical ideas and advice to offer. 

Concerned about the cost of care?

Concerns about the costs can weigh heavily on the minds of those who are in need of care and support. Many of the organisations listed in our sources of information and support can provide guidance on how best to fund your care, and we have also included information on your funding options to help you better understand your options and entitlements.

Caring for carers

If you’re caring for a loved one, remember to look after your own needs. Many carers often tell us that they feel stressed or depressed, so looking after yourself is vital. If you’re caring for someone full time, you are entitled to a carer’s assessment with your local social services to help identify what support you might need. We can assist full time carers by providing respite care in one of our care homes. If you care for someone for more than 35 hours a week, you may be eligible for Carer’s Allowance or similar benefit. You can find out more about this directly from the Directgov website.

Our safety
to you

Read more