What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place

Q: What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is &quot;Outstanding&quot;.

Trusted to care in Haverhill, Suffolk

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Photo gallery and 360 tour

Cleves Place

Welcome to Cleves Place

Cleves Place is a ‘outstanding’ rated care home. Our dedicated team provides residents with a truly impressive level of safe and individualised care.

Our purpose-built care home in Haverhill, Suffolk, has become synonymous with delivering the very best in residential, nursing and dementia care. We also have a day club, for older people who are still living independently in the local area.

We believe in supporting your loved one to continue enjoying the finer things in life. Each of the home’s 60 bedrooms has en-suite facilities and quality furnishings. When your loved one joins us, they will be free to personalise their room however they wish. Some ground floor rooms even open directly onto our lovely secure gardens.

At a glance

Location

Millfields Way
Haverhill
Suffolk
CB9 0JB

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

At Cleves Place we have our own cafe, hair and beauty salon, cinema, and shop

View 360 tour

Life at our home

Every member of the Cleves Place team is focused on doing those extra things to help your loved one to feel cared for. We understand the importance of spending time with each resident, and we learn everything we can about them. After all, care is most effective when it’s tailored to the person receiving it.

Cafe
Garden
Activities room
Hair and beauty salon
Cinema room
Pub/ bar
Shop
Family guest room
Minibus for outings

Care at our home

Our skilled and experienced team provides a wide range of care. At Cleves Place we always assess every prospective resident so that we’re confident that we can provide them with the care they need.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care
Day club

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Cleves Place will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love being able to make a difference to a resident’s life. If I can complete my shift knowing a resident has smiled and is happy I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.

I’ve been working in the care sector for over twenty years and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.

Clare MooneyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Cleves Place care home.

The humour, they always smile, it’s a good atmosphere. The staff are amazing, everyone has time for you, I feel they know me as well.

Family of resident, November 2021

They are incredibly caring, and they are brilliant with our Mother and us! I really struggled at the end of taking care of her and Cleves Place has really made us a part of it which I think is incredible.

Family of resident, November 2021

My mum came from another home where her behaviour was very difficult for them to cope with. When we went to Cleves place I was nervous of going through the same thing but there has never been an issue, they seem to manager her very well. They are specifically trained to help people with dementia and there has been no issues.

Relative of a resident, April 2021

I can't thank you or give a more glowing report, they are fantastic. In her own home she lost all interest in everything going on around her but since she has been into the home she has livened up and taken more pride in herself.

Relative of a resident, July 2019

They are all very friendly. They make mum feel very relaxed. There are always people moving about, they ensure they meet her needs.

Mr John Coppen, March 2019

Health Investor Award Winners 2022 - Residential Care Provider of the Year

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to care for someone with dementia

Learn the best way to care for someone with dementia, from how to keep them happy to the questions you should avoid asking.

Coping with challenging behaviour in dementia

People living with dementia often have unmet needs which means they display behaviours that challenge carers. Read our guide to dealing with these changes.

How to deal with dementia

Wondering how you will cope following a loved one’s dementia diagnosis? Understand how to deal with the common behaviours of the condition.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.

Download directions to our home

Directions to Cleves Place

FAQs

Cleves Place offers residential, dementia, nursing, respite, end of life care and day club for older people in Haverhill, Suffolk.

The CQC overall rating for Cleves Place is "Outstanding".

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Haverhill

Cleves Place

Cleves Place

Welcome to Cleves Place

At a glance

Let’s talk about dementia – our latest guide is here

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Follow us on Facebook

Help and advice

How to care for someone with dementia

Coping with challenging behaviour in dementia

How to deal with dementia

Our approach to living with Coronavirus

Download directions to our home

FAQs

What types of care does Cleves Place offer?

What is Cleves Place’s CQC rating?

Are there any other Care UK care homes in Suffolk?