What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place

Q: What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is &quot;Outstanding&quot;.

Trusted to care in Haverhill, Suffolk
Rated 'Outstanding' by the CQC

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Cleves Place

Welcome to Cleves Place

Cleves Place is a ‘outstanding’ rated care home. Our dedicated team provides residents with a truly impressive level of safe and individualised care.

Our purpose-built care home in Haverhill, Suffolk, has become synonymous with delivering the very best in residential, nursing and dementia care.

We believe in supporting your loved one to continue enjoying the finer things in life. Each of our bedrooms has en-suite facilities and quality furnishings. When your loved one joins us, they will be free to personalise their room however they wish. Some ground floor rooms even open directly onto our lovely secure gardens.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Millfields Way
Haverhill
Suffolk
CB9 0JB

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Summer fete - free event at Cleves Place

Join us at Cleves Place for our summer fete. Tuck into delicious BBQ food in our gardens whilst listening to live entertainment. Enjoy a browse of local business stalls, tombola and much more on Saturday 16th August 2025, 2pm – 4.30pm.

Find out more

Summer fete - free event at Cleves Place

Promotion

Book your respite stay in advance now

At Care UK, we understand the importance of a well-earned break. That’s why we are currently taking bookings for respite stays throughout July and August.

Find out more

Free event

ABC dementia club - free event at Cleves Place

Join us for a cuppa and company in our beautiful café every Thursday, 2.30pm - 4pm.

Find out more

ABC dementia club - free event at Cleves Place

Have a look around our home

At Cleves Place we have our own cafe, hair and beauty salon, cinema, and shop

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Life at our home

Every member of the Cleves Place team is focused on doing those extra things to help your loved one to feel cared for. We understand the importance of spending time with each resident, and we learn everything we can about them. After all, care is most effective when it’s tailored to the person receiving it.

Activities room
Cafe
Cinema room
Family guest room
Garden
Hair and beauty salon
Minibus for outings
Shop

Care at our home

Our skilled and experienced team provides a wide range of care. At Cleves Place we always assess every prospective resident so that we’re confident that we can provide them with the care they need.

Types of care offered

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Cleves Place will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love being able to make a difference to a resident’s life. If I can complete my shift knowing a resident has smiled and is happy I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.

I’ve been working in the care sector for over twenty years and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.

Clare MooneyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Cleves Place care home.

It is a modern well designed care home divided into large, family-sized groupings. The consistency of care is good, meaning the carers are happy with the work they do and they make sure the residents are as happy as possible. They take great concern in providing regular activities and the people that deal with my loved one won't leave the room until they get a smile or a laugh from him.

Relative of a resident, March 2024

The staff are superb, nothing is too much trouble for them… they are always making sure my loved one is comfortable and happy. The home has a salon, coffee room and lounge room... everything she needs is there. You can tell it's a nice place as soon as you walk in... always greeted with a smile, staff come over and chat with you, they know everyone by name, residents and family alike and there is a real community feel to the place.

Relative of a resident, March 2024

The staff are always very kind and patient with my loved one.

Relative of a resident, March 2024

He is looked after so well and they have got a wonderful team out there.

Relative of a resident, August 2023

They look after my mother in law really well and we are extremely happy with her overall care.

Relative of a resident, August 2023

Silver Marketing Association Awards 2025 - winner

Palliative and End of Life Care Awards 2025 winner - Workforce Development Award

Lottie awards 2025 winner - UK’s Top 10 Large Care Providers

Stars of Social Care Awards 2025 winner - Great Marketeer Award (The Big Dementia Conversation)

NASHiCS Safety in Care awards 2025 winner - Championing Safety in Care

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Why get an early dementia diagnosis?

Dementia is a condition that affects an individual’s memory, thinking, and behaviour. Recognising the early signs and seeking an early diagnosis can...

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Abbey Gardens - Bury St Edmunds
Clare Castle Country Park - Clare, Sudbury
Sturmer Nurseries Garden Centre - Sturmer, Haverhill

Nearby Homes

Cleves Place

Suffolk CB9 0JB

CQC Rating: Outstanding

FAQs

Cleves Place offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, pub/ bar, shop, family guest room and minibus for outings.

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place offers residential care, dementia care, nursing care, respite care, end of life care and day club for older people in Haverhill, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Haverhill

Cleves Place care home

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Cleves Place

Cleves Place

Welcome to Cleves Place

At a glance

Summer fete - free event at Cleves Place

Book your respite stay in advance now

ABC dementia club - free event at Cleves Place

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Cleves Place

Cleves Place

Welcome to Cleves Place

At a glance

Summer fete - free event at Cleves Place

Book your respite stay in advance now

ABC dementia club - free event at Cleves Place

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Cleves Place provide?

What is Cleves Place’s CQC rating?

What types of care does Cleves Place offer?

Are there any other Care UK care homes in Suffolk?