What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place

Q: What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is &quot;Outstanding&quot;.

Trusted to care in Haverhill, Suffolk

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Cleves Place

Welcome to Cleves Place

Cleves Place is a ‘outstanding’ rated care home. Our dedicated team provides residents with a truly impressive level of safe and individualised care.

Our purpose-built care home in Haverhill, Suffolk, has become synonymous with delivering the very best in residential, nursing and dementia care.

We believe in supporting your loved one to continue enjoying the finer things in life. Each of the home’s 60 bedrooms has en-suite facilities and quality furnishings. When your loved one joins us, they will be free to personalise their room however they wish. Some ground floor rooms even open directly onto our lovely secure gardens.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Millfields Way
Haverhill
Suffolk
CB9 0JB

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

At Cleves Place we have our own cafe, hair and beauty salon, cinema, and shop

View 360 tour

Life at our home

Every member of the Cleves Place team is focused on doing those extra things to help your loved one to feel cared for. We understand the importance of spending time with each resident, and we learn everything we can about them. After all, care is most effective when it’s tailored to the person receiving it.

Cafe
Garden
Activities room
Hair and beauty salon
Cinema room
Pub/ bar
Shop
Family guest room
Minibus for outings

Care at our home

Our skilled and experienced team provides a wide range of care. At Cleves Place we always assess every prospective resident so that we’re confident that we can provide them with the care they need.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Cleves Place will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love being able to make a difference to a resident’s life. If I can complete my shift knowing a resident has smiled and is happy I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.

I’ve been working in the care sector for over twenty years and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.

Clare MooneyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Cleves Place care home.

Mum could not have been looked after better and we really appreciate all the care and love you gave her. It made it much easier knowing that she has been in the best of hands with everything she needed and knowing she was happy with you all.

Family of a resident, August 2022

We could not of found a better home for my bother than the one he had with you. I have been looking through some of his photographs taken during activities with Cleves Place and what is noticeable is that he has written 'Me with my friends' under them.

G.H Sister of a resident, April 2022

The humour, they always smile, it’s a good atmosphere. The staff are amazing, everyone has time for you, I feel they know me as well.

Family of resident, November 2021

They are incredibly caring, and they are brilliant with our Mother and us! I really struggled at the end of taking care of her and Cleves Place has really made us a part of it which I think is incredible.

Family of resident, November 2021

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Download directions to our home

Directions to Cleves Place

FAQs

Cleves Place offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, pub/ bar, shop, family guest room and minibus for outings.

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place offers residential care, dementia care, nursing care, respite care and end of life care for older people in Haverhill, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Haverhill

Cleves Place care home

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