What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place

Q: What is Cleves Place’s CQC rating?

The CQC overall rating for Cleves Place is &quot;Outstanding&quot;.

Trusted to care in Haverhill, Suffolk

Scroll

Photo gallery, video and 360 tour

Cleves Place

Welcome to Cleves Place

Cleves Place is a ‘outstanding’ rated care home. Our dedicated team provides residents with a truly impressive level of safe and individualised care.

Our purpose-built care home in Haverhill, Suffolk, has become synonymous with delivering the very best in residential, nursing and dementia care.

We believe in supporting your loved one to continue enjoying the finer things in life. Each of our bedrooms has en-suite facilities and quality furnishings. When your loved one joins us, they will be free to personalise their room however they wish. Some ground floor rooms even open directly onto our lovely secure gardens.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Millfields Way
Haverhill
Suffolk
CB9 0JB

View map

CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Have a look around our home

At Cleves Place we have our own cafe, hair and beauty salon, cinema, and shop

View 360 tour

Life at our home

Every member of the Cleves Place team is focused on doing those extra things to help your loved one to feel cared for. We understand the importance of spending time with each resident, and we learn everything we can about them. After all, care is most effective when it’s tailored to the person receiving it.

Activities room
Cafe
Cinema room
Family guest room
Garden
Hair and beauty salon
Minibus for outings
Shop

Care at our home

Our skilled and experienced team provides a wide range of care. At Cleves Place we always assess every prospective resident so that we’re confident that we can provide them with the care they need.

Types of care offered

Healthcare services

Chiropody
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Cleves Place will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love being able to make a difference to a resident’s life. If I can complete my shift knowing a resident has smiled and is happy I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.

I’ve been working in the care sector for over twenty years and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.

Clare MooneyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Cleves Place care home.

Mum mentioned that she enjoys having a bath so they made her bath-time frequent and they made sure she has her clothes nicely folded.

Relative of a resident, April 2023

There is choice of breakfast, lunch and a cold and hot choice in the evening as well. The café has freshly made cakes that you can have if your on the go.

Relative of a resident, April 2023

The staff are so friendly, and have remained the same which helps. They made sure she had her Christmas decorations which really made her feel at home.

Relative of a resident, April 2023

Mum could not have been looked after better and we really appreciate all the care and love you gave her. It made it much easier knowing that she has been in the best of hands with everything she needed and knowing she was happy with you all.

Family of a resident, August 2022

We could not of found a better home for my bother than the one he had with you. I have been looking through some of his photographs taken during activities with Cleves Place and what is noticeable is that he has written 'Me with my friends' under them.

G.H Sister of a resident, April 2022

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Abbey Gardens - Bury St Edmunds
Clare Castle Country Park - Clare, Sudbury
Sturmer Nurseries Garden Centre - Sturmer, Haverhill

Nearby Homes

Cleves Place

Suffolk CB9 0JB

CQC Rating: Outstanding

FAQs

Cleves Place offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, pub/ bar, shop, family guest room and minibus for outings.

The CQC overall rating for Cleves Place is "Outstanding".

Cleves Place offers residential care, dementia care, nursing care, respite care and end of life care for older people in Haverhill, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Haverhill

Cleves Place care home

Your shortlist

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

We need your consent

Are you happy to accept 'Functional' cookies?