Trusted to care in Haverhill
Cleves Place is full of fantastic people who give 110% to residents. From our expert catering team, to our carers and nurses – and our resident dog, Noella – we’re all passionate about making each day the best it can be for residents. Find out more about us on these pages.
I joined Cleves Place in the spring of 2018. I’m an experienced activities manager – I love working with people and helping them to enjoy each day. The morning is the best time: residents are ready for the day ahead and ask me what’s in store.
We believe that there are no limits to what residents can do. We’ve organised an art exhibition for a resident to showcase her work. She was 104 years old! There are also no limits to what we’ll do as a team. I took part in a 24-hour cycle during Dementia Awareness Week and raised nearly £2,000.
I love the atmosphere at Cleves Place. Residents, colleagues and relatives all feel like one big family. It makes the home a great place to live and work.
I used to be a registered nurse but joined the team at Cleves Place as a lifestyle coordinator in 2016. I’ve always enjoyed working with people and find this job interesting and rewarding. To be successful in this role you have to be able to communicate effectively with the team and with residents, as well as being creative in exploring new opportunities for residents of all abilities to enjoy.
My highlight of the working day has to be when we take either the mobile shop, ice creams or ‘jolly trolley’ (bar) around the home as I love seeing and chatting to all the residents. Making a positive difference to the lives of residents makes the job so worthwhile.
Outside of work I like to unwind by baking, gardening and spending time with my children and grandchildren.
I feel that we provide an important service here at the day club: we’re helping older local people to continue living independently. We give them and their family extra support and a vital change of scene plus something to look forward to. Members make new friends here.
I love coming in and seeing all our members, giving them any help they need and helping them to enjoy their time here. Thanks to our understanding of health and care, we can make a difference to families by spotting any health issues that their loved one may have, which they may not have realised.
Away from work I like to eat out, enjoy time with my family and I like to go off exploring in my caravan. I find it really relaxing.
I’ve been at Cleves Place since the day it opened and have been promoted twice in three years, which I’m very proud of. Since moving into this role, I’ve enjoyed setting things up properly, and helping to resolve people’s problems. It helps to be approachable and a good listener in this role.
The home team and residents are like another family to me – I look forward to coming to work. I’d say that the afternoons are my favourite part of the day here. That’s the time we often have entertainers come in to perform for the residents. Music and singing are very popular here and everyone gets very involved!
There is a wonderful kitchen team at Cleves Place who have supported me since I joined in 2018. I have a background in kitchen work, I even once worked in a bakery making fresh bread - something I still enjoy doing now for residents. To be successful in this role you need to be approachable and flexible. Everyone has different tastes and with food being such an important part of daily life, it is vital residents are happy with the menu.
At Cleves Place we have the motto: “if we can, we will”, and so I always strive to give residents an alternative option, so they are happy every day. Each day after lunch I enjoy walking round the suites to chat to the residents and the team about the food. Having constructive feedback is the best way for the menu we provide to keep improving.
As well as everyday mealtimes I look forward to the many events, parties and barbecues we throw throughout the year for residents. It’s always exciting for my team to show off our skills and try something new. When I’m not at work or looking after my two children, you can find me meeting my friends for lunch somewhere nice – I do love good food!
I joined Care UK in 2014. I was a domestic at one of the old Suffolk County Council homes that closed, and this job came up, so I applied. It’s challenging and rewarding to oversee a team of eight people, but we’re focused on sorting out any issues residents have and making sure they’re happy. Everything we do is for residents.
I enjoy doing my rounds and the chats and stories with residents – we have lots of laughs – it’s definitely the highlight of my day. There’s a very friendly atmosphere here at Cleves Place and you get to meet all sorts of people. Every day’s different, and I like that aspect.
In my free time I like to unwind with a bit of bingo, by watching the soaps, listening to music and crocheting!
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.