I know the staff very well, they've contacted me to let me know that I can still send my relative treats and takeaways, and if she has any infections, I can trust them. I feel she is very safe with them as when she has gone into hospital, they contact me straightaway. They have also set up iPad calls which has worked very well.

<p>I have been away for two and half months and during all that time I have been in touch with the home and they have told me how my mum is. I have been sending messages to the home and staff passing them to my mother.</p>

Staff treated my relative with dignity and cared for my relative very well.

Staff pop in to see my mother and they bring singers into her room when they are there to entertain the residents. Staff include my mother in the best way they can. Staff are very nice to my mother and sing along with her. Staff are very caring.

Staff talk to my relative and they are really friendly… my relative’s clothes are always clean and she looks really comfortable, my relative looks younger, it makes her feel better. Staff in general, from the reception and upwards are friendly, the home employ really good staff. Staff are very helpful and we appreciate that, we feel my relative is safe when we leave the home. The manager is fabulous.