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Franklin House

Trusted to care in West Drayton, Greater London

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Franklin House

Welcome to Franklin House

Franklin House care home in West Drayton, Greater London provides high quality dementia, nursing and respite care for older people.

To make living at Franklin House even more enjoyable – particularly for residents who are living with dementia – we’ve themed rooms and areas. There’s a reminiscence room, a music room, an area for sewing and needlework, a sports area and a beach area. We even have our own pub, called The Swan.

Each of the bedrooms at Franklin House has en-suite facilities, stylish furniture, a 24-hour nurse call system and phone, internet and television connections. On warm days, our large, secure gardens are always popular with residents. They can take a stroll, sit in the sunshine or even lend a hand with gardening.

At a glance

Location

The Green
Off Rickards Close
West Drayton
Greater London
UB7 7PW

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our team will get to know your loved one’s needs, hobbies and life story, so that we can tailor their care and daily experiences to suit them. Residents are at the heart of home life; they make decisions about the decoration of the home, the food we eat and the activities we do.

Garden
Activities room
Hair and beauty salon
Pub/ bar
Library
Shop
Minibus for outings
Music room
Reminiscence room
Church Services

Life at our home

Life at our home

Life at our home

Care at our home

At Franklin House we care for older people with a wide range of needs, including those who are living with dementia. Every resident receives care that’s personalised to their needs and all care is regularly reviewed.

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Care at
Franklin House

Types of care offered

Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Rehabilitation
Chiropody
Optician
Dentist
Speech and language therapy
Movement therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Franklin House will provide your loved one with care that is completely tailored to their individual needs and wishes.

Day-to-day I love chatting to residents and listening to their stories, as well as finding out how we can make their daily lives even better.

Mathew VHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Franklin House care home.

Staff always chat to us, they talk to you like a friend. Nothing is too much trouble we can make tea etc and we are involved.

Relative of a resident, April 2021

My aunt has been very happy and has been in there for 4 years. the staff that deal with my aunt have been brilliant.

Relative of a resident, April 2021

My mum has got dementia I email the music through to mum to listen to on the iPad and they make sure she gets it. They seem to be aware of what each resident wants to make them happy. They like the talking cd's not just the music. There is a particular nurse for my mum but when I have asked how mum is, they always tell me how she is.

Relative of a resident, April 2021

It feels welcoming, they had music on and one of the carers was dancing and singing which made the residents happy. It is a happy and light home. Light and airy.

Relative of a resident, April 2021

We have Zoom meetings with the manager, they are so open and cannot fault them in any way. When my mum had a fall, we get a phone call straight away, she has got better since being there. No problems at all, mum is happy there.

Relative of a resident, April 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Your next steps

Your next steps

Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach

Our response to COVID

Download directions to our home

Directions to Franklin House