Part of the Care UK family
Part of the Care UK family |Trusted to care in Sutton, Greater London
It is the people who make our home a truly happy and caring one, and at Gracewell of Sutton, our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.
I am the Deputy Manager and a Registered Nurse. I have been working in healthcare for more than ten years in a range of different settings from stroke units, older people's care and dementia care. I have been at the home since 2019. I love coming to work every morning and supporting the team to improve the lives of the residents. I am very proud to be a nurse - not only do I touch the lives of residents but they touch mine.
Having been working as an Activity Assistant for the past year I am delighted to have been given this role. I always said when I joined the company that I wanted to put a smile on the residents' faces every day and now I have the opportunity to do just that by arranging a variety of different activities for the residents to enjoy. I love my role and the fact that every day is different.
I transferred in June 2019 to Sutton as their Home Admissions Advisor. I work with families and potential residents to help them find the right care solution for them, whether that be residential, dementia care or nursing. It is a pure joy for me to see the positive difference moving into our home can make to someone’s life, and this in turn makes my job so rewarding. I look forward to speaking to you very soon.
I have been a team member here since its opening. I take great pride in ensuring that the home is a clean and safe environment for both residents and colleagues. My team and I enjoy getting to know the residents and making sure we're delivering the highest standard of cleanliness possible.
Since joining in January 2018, never having been in a receptionist role before, I truly feel that this is the job I was meant to do. As the first person that visitors see, I always enjoy welcoming them into our friendly and happy home. I love the residents and getting to know them and their families. It's a real privilege to be part of this amazing home and I'm very proud to be able to go the extra mile to make sure the residents have everything they want, even if this means just a chat and a coffee in the Bistro, we always make time for them.
I love my job because everyone shares the same vision and dedication. This truly creates a family environment where everybody is there for each other. I love meeting new people on a daily basis and as well as seeing and speaking to the lovely residents and their family members.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.