Your shortlist

Are you happy to accept "Functional" cookies?

We use a cookie for this feature.  This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

Save your shortlisted homes here.

As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.

Find homes

We need your consent

Are you happy to accept 'Functional' cookies?

We use a cookie for this feature. This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

Our team at
Harbour Manor

Trusted to care in Felixstowe, Suffolk

Trusted to care in Felixstowe, Suffolk|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

Scroll

Meet our friendly care team

The dedicated and experienced team at Harbour Manor provides your loved one with care that’s completely tailored to their individual needs and wishes.

Sarah Bacon

Home Manager

Sarah Bacon

I have worked for Care UK since 2016, when I started as a carer and team leader. I have always thrived on getting to know residents, encouraging colleagues, and providing the highest levels of care.

During that time, I completed my Level 5 NVQ and became a dementia trainer, spending time at Worcester University. The training days were intense, but it is an area I feel passionate about, and I was incredibly proud to be nominated for Dementia Trainer of the Year. When I provide dementia training to others, I love being able to give them a new perspective on the condition.

I’ve been lucky to have held many varied roles at Care UK, including Business Administrator, Senior Team Leader, and Deputy Manager. Now, as Home Manager, I feel very fortunate and am enjoying every day. I can honestly say that I have been supported by wonderful, encouraging leaders and feel privileged to be working alongside such great colleagues.

We all look forward to welcoming you to Harbour Manor.

Our Team

Pauline Lockwood
Pauline Lockwood
Deputy Manager
I believe the most important part of my role is making sure that the people we care for are at the centre of everything we do.

For me, that means supporting their independence, respecting their choices and ensuring their dignity.

Caring for others has always been important to me. I was a registered nurse in the Philippines and have a diploma in adult care and adult and child safeguarding. I have also had dementia training.

A big career highlight for me was progressing to Deputy Manager. Being able to develop my leadership skills has been great, it has given me more opportunities to lead by example, and support colleagues deliver high-quality care.

Providing compassionate care means you genuinely need to care for others. You also need to be committed to making a positive difference to people’s lives. To do that, it is important to be a good listener and to be patient, while also building a strong relationship with residents’ families.

Outside of work, I enjoy cooking and spending time with family and friends. I also enjoy getting away for the weekend when I can, I find it a great way to relax and recharge with the people who are most important to me. I like to keep a good balance between work and personal life.

Alice Gardner
Alice Gardner
Lifestyle Lead
I have worked in care for nearly 15 years.

I started my career as a Care Assistant, supporting people with a wide range of needs, including advanced dementia, autism, schizophrenia, and other mental health conditions.

Gradually, I started helping plan activities alongside my care role, which is when I realised I had a real passion for it. I could see almost immediately how residents engaged with thoughtful, well-planned activities and I knew this was the direction I wanted my career to take.

I progressed to my current role as Lifestyle Lead at Harbour Manor when the home first opened. This gave me the opportunity to build our activities programme from the very beginning. Since then, our activities plan has gone from strength to strength, developing into a varied and vibrant programme shaped around our residents’ interests, choices, and individual needs. It is incredibly rewarding to see residents having fun, grow in confidence and feel a genuine sense of achievement.

Outside of work, I am a mum of three including one son with additional needs. This has given me an even greater understanding of the importance of recognising each person as an individual, and being able to adapt activities so everyone can take part.

Dan Marden
Dan Marden
Head Chef
I have been a chef for 19 years and worked in care homes for the last 15.

My experience means I am used to balancing nutrition and thinking of new ways to make sure everyone eats well.

The best part of the job for me is being able to make someone happy by creating a plate of food that triggers happy memories. That is always such a highlight. I also enjoy hearing residents stories.

Outside of work, I spend most of my time with my family. We have two children and dogs, so life is pretty hectic. I love that coming to work is like being with a second family and I feel lucky to be part of the team at Harbour Manor.

Tracie Munnings
Tracie Munnings
Unit Manager
My career in care began in a very personal way when I started caring for my late grandad.

The experience showed me how meaningful it is to support someone and be able to provide kindness, dignity and compassion. It inspired me to build a career where I could continue to make a positive difference to people’s lives.

I have now worked in care for over 14 years, in care homes and in the community, visiting people’s homes as a personal carer. I have always been passionate about providing person-centred care and making sure people feel respected and valued.

I believe that getting to know people as individuals is at the heart of great care, and one of the things I enjoy most is building relationships with residents, their families and colleagues. I’m always happy to listen, offer advice and provide support whenever a resident or family member needs someone to talk to. I’m a firm believer that sometimes a cup of tea, a conversation and a little bit of laughter can make all the difference.

I want Harbour Manor to be somewhere that people feel they belong, rather than somewhere they just live. Fundamentally, this is someone’s home, and we should treat it as such.

Outside of work, I’m a proud mum to three grown-up children. I also run a successful majorette troupe in Felixstowe. We take part in regional and national competitions and support local events. We have also been lucky enough to take part in some fantastic events including the Scotland Tattoo and London’s New Year’s Day Parade. Majorettes is a big part of my life, so you’ll often see me twirling something I’ve found or dancing in the corridors. When I’m not busy with majorettes, I spend my time with my family.

Liam Starsmoore
Liam Starsmoore
Unit Manager
I have been working in care since 2001.

I started in domiciliary care before moving to care homes. I really enjoy working with older people and have steadily progressed from care assistant through to my current role as Unit Manager.

Part of my role is managing the practical side, like overseeing colleagues, dealing with medication and handling appointments or queries. I love my job and am always trying to find new ways to make residents’ lives as carefree as possible.

In my spare time, I do a lot of online gaming and lead a relatively large gaming community. I would rather read a book than watch TV.

Robert Scarbrow
Robert Scarbrow
Head of Maintenance
I am a fully trained carpenter by trade and have worked in maintenance for over 25 years.

Previously, I looked after three care homes in Southend before moving to Suffolk where I became a property manager. All in all, I bring decades of experience with me.

On a personal level, I also have an understanding of dementia after I looked after my mother when she came back to England after living in Australia.

I joined the team at Harbour Manor in 2025 and really enjoy my role here. What I like most is stopping for a chat with residents and seeing how my work genuinely makes a positive difference to everyone that lives and works here.

I have three children with one still living at home so my life outside of work is very family orientated. I also enjoy paddle boarding and photography.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Every colleague receives training in infection prevention and control as part of their induction and updates regularly through online and in-person learning. Our dedicated IPC Champions in each home help embed safe working practices and raise awareness of hygiene standards.