Our team at
Harbour Manor

I also have an MBA, and several level five diplomas in health and social care, care management, and hospitality management.

My job is to take away all the complications so that colleagues can focus on providing excellent quality care. So being able to bring my finance and banking experience to help day-to-day operations run smoothly is a privilege. I was also a national finalist for the 2025 Care Sector’s Got Talent competition, which was such a lovely moment and a big highlight for me.

In this role, you need a giant heart with a genuine joy for lifting others up. It is important that everyone feels heard, valued and cared for so you need an authentic approachability and warmth.

My favourite part of the day are the moments of connection I make. Whether that’s reassuring a worried family member over a cup of tea, seeing a resident’s face light up or sharing a laugh with a colleague. We are here to create a home that feels like a real family, where everyone feels safe and comfortable. You’ll often hear me sing too, as I am also a professional singer and love nothing more than to fill the corridors with music and joy.

I spend my spare time with my family where music also plays a big part. I also cherish the time I spend mentoring and helping others grow.

The experience showed me how meaningful it is to support someone and be able to provide kindness, dignity and compassion. It inspired me to build a career where I could continue to make a positive difference to people’s lives.

I have now worked in care for over 14 years, in care homes and in the community, visiting people’s homes as a personal carer. I have always been passionate about providing person-centred care and making sure people feel respected and valued.

I believe that getting to know people as individuals is at the heart of great care, and one of the things I enjoy most is building relationships with residents, their families and colleagues. I’m always happy to listen, offer advice and provide support whenever a resident or family member needs someone to talk to. I’m a firm believer that sometimes a cup of tea, a conversation and a little bit of laughter can make all the difference.

I want Harbour Manor to be somewhere that people feel they belong, rather than somewhere they just live. Fundamentally, this is someone’s home, and we should treat it as such.

Outside of work, I’m a proud mum to three grown-up children. I also run a successful majorette troupe in Felixstowe. We take part in regional and national competitions and support local events. We have also been lucky enough to take part in some fantastic events including the Scotland Tattoo and London’s New Year’s Day Parade. Majorettes is a big part of my life, so you’ll often see me twirling something I’ve found or dancing in the corridors. When I’m not busy with majorettes, I spend my time with my family.