Trusted to care in Cambridge, Cambridgeshire
Living at Heathlands House is all about having fun whilst receiving the personal care and attention you require.
We take pride in creating comfortable, safe surroundings, where there is always a warm family atmosphere.
Enjoy expert care and daily activities, in bright, modern, and clean surroundings.
We know that when residents are doing things they enjoy in an environment where they feel valued, they will be happy and fulfilled. That’s why we fill every day with rewarding and fun experiences that are tailored to your loved one’s interests and wishes.
The dedicated lifestyle team, led by Jacqui, ensures there’s always something going on. Your loved one can expect everything from pamper sessions to animal visits, exercise classes, reminiscence, film showings and themed evenings.
We understand that maintaining routines is vital for an older person’s wellbeing. That’s why we support your loved one, from making their own drinks, helping with the washing up, to folding laundry. At Heathlands House we have a minibus for outings. This allows us to take residents out and to any local community groups they wish to attend.
When your loved one joins us, we take the time to get to know them and create tailored care and lifestyle plans to suit them. Each of our residents has a life story book where we record their hobbies, family, friends, jobs, routines, and holidays. We continue to fill this with memories once they have moved into the home. We see it as a new chapter of their life.
Residents will enjoy our location close to the historic university city of Cambridge.
Our lifestyle team often organise trips out of the home to many local places of interest including, Anglesey Abbey, the wonderful Botanic Garden and the Fitzwilliam Museum. Trips to nearby Cherry Hinton Hall Park are also a firm favourite.
Back in the home there’s always something going on: we have an art club, regular exercise classes and residents enjoy visits from the resident dog.Read more
Our lifestyle team organise live entertainment and outings as well as group and individual activities. It’s not all about activities – communication with family and friends is just as important. Our lifestyle team often support residents with making calls on platforms such as Zoom and have even set up portals for relatives, so a loved one is only a phone call away.
Residents still have goals and wishes they want to achieve – life doesn’t stop because you have moved into a care home.
At Heathlands House we have a wishing tree where residents can hang their written wishes of the things they’d like to do, and we do our best to make these happen.Read more
Our chef-led catering team serves up delicious and nutritious hot and cold meal choices made from fresh ingredients and tailored to your loved one’s personal tastes, diet and cultural needs.
Every aspect of living in a Care UK care home is tailored to each resident’s needs and preferences, including food and dining.
When an individual moves into a Care UK home, our professional chefs meet with them to learn about their favourite foods and dietary needs. These details are included in their care plan, which is regularly reviewed and updated as their needs change.
We’re committed to helping residents to eat well and stay hydrated. Every meal is home-cooked and freshly prepared each day. What’s more, all the fruit and vegetables we serve are grown by, or sourced from, local businesses.
Care UK’s expert chefs combine creativity with an in-depth knowledge of nutrition for older people. Our head chefs work as part of their home’s management team to deliver a holistic, personalised approach to care for each resident. They are a key and highly visible member of the leadership team and can often be found in the lounges chatting to residents about food. They know each resident’s dietary and dining needs as well as their preferences. They work with clinical and care colleagues to support residents with weight management.
Care UK care homes offer a dining experience that enables residents to maintain their independence and dine with dignity. Our teams support residents to make mealtime choices in a way that best suits them. We show residents plated meals to support them to make choices, and if one-to-one support is needed, a colleague will sit with an individual to help them to eat at a comfortable pace.
Staff responsiveness to matters of concern
Staff keeping you informed of changes or updates in care
Availability of the home manager
Source: Care UK Relative Satisfaction Survey - August 21/March 22. Based on a sample of 4.
We’ve brought together many of the questions that families often ask us and our friendly team can answer anything else you might need to know.
At Care UK we’re passionate about helping residents to stay active and independent. That’s why we’ll get to know your loved one’s personality and hobbies to support them to enjoy a meaningful lifestyle, with experiences and activities that reflect their interests. Each of our homes runs a range of daily group and one-to-one activities, all tailored to residents’ interests. These range from gentle exercise, to music sessions, arts and crafts, gardening, visits from local entertainers, baking, plus trips out to local shops, garden centres and places of interest. All our homes offer different options because their residents are different. We even have homes where residents lead the classes, prepare the vegetables for meals, or run the in-home shop. We promise to support your loved one to be as involved and as busy as they want to be.
Find out more about life in our homes.
The majority of our homes provide en-suite facilities, and residents have their own flatscreen TV, phone and internet connections in their rooms. Many of our homes, particularly our new-build homes, have ground floor bedrooms with doors that open out onto secure, landscaped gardens, so residents in these rooms even have their own small patio areas with seating and pot plants. We believe in helping residents to continue enjoying a superb lifestyle, with a range of daily activities tailored around their interests and preferences. Many of our homes arrange regular outings, performances from local entertainers, and much more besides.
We understand that having help with bathing and toileting when you’ve been used to looking after yourself can be embarrassing and frustrating. Each resident has a key worker (a main carer) who will support them in this area to minimise embarrassment. Having en-suite facilities also helps to maximise comfort and privacy. Our staff are discreet and highly trained and dedicated to supporting your loved one with dignity. Our homes have assisted bathing facilities if a resident’s physical needs are such that they need intensive support. However, where a resident is able to do even the basics for themselves, we’ll always support them, in order to maximise their independence.
While we don’t offer specific flats or suites for couples in our homes, we do believe in tailoring our care to suit the needs of residents. If both people require residential or nursing care, we can organise next door, or even adjoining, rooms.
As we get older our appetites do change, and older people who are living with other conditions, such as dementia or dysphagia (difficulty swallowing) can need enhanced support to ensure they’re eating and drinking enough. One of Care UK’s key areas of focus is food, and helping residents to dine with dignity, whatever their needs. Many of our homes have chef-led catering teams who produce delicious and nutritious meals made from the freshest ingredients. When a resident has problems with managing their weight this will be part of their care plan, and we’ll work with them and their family to work towards an effective solution.
Find out more about our dining promise.
Care UK’s ethos is all about helping people to live fulfilling lives. This includes enabling people to do the things they love and live as independent a life as possible. Our homes have lovely secure gardens that are wheelchair friendly, and that residents can access whenever they wish. They’re welcome to help with gardening, to re-stock bird tables and feeders, to take a stroll, or simply sit and enjoy the sunshine. To support residents who are living with dementia, we use many plants chosen for their sensory properties of scent, texture and colour.
Yes, all our rooms are en-suite. If you have any questions please call us - we’ll be happy to help.