Our team at
Heathlands House

Trusted to care in Cambridge, Cambridgeshire

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Meet our friendly care team

The dedicated and experienced team at Heathlands House will provide your loved one with care that’s completely tailored to their individual needs and wishes.

Sharlene Van Tonder

Home Manager

Sharlene Van Tonder

I’m a registered nurse by profession and started with Care UK in February 1997.

I moved up to managing a suite before becoming Deputy Manager and then to Home Manager in 2001.

After spending a little time away from Care UK developing my expertise in home management, I returned to Care UK in 2014 to commission Cleves Place in Haverhill before transferring to Glastonbury Court in Bury St Edmunds in 2016 as the registered Manager. I then had the incredible opportunity to become the registered manager for Davers Court at the same time, and I was so proud when both homes achieved an outstanding CQC rating with CQC (Davers Court got outstanding in all five areas!)

I joined Heathlands House in February 2021 ready for its opening in August 2021. I believe in an honest, open and transparent approach to managing. It’s so important to be approachable to my team and to families, and to lead by example by being positive and passionate. We offer a genuine home from home approach. Heathlands House is a home with heart, a warm hug and is filled with laughter!

Tanya Jackson-Turner
Customer Relations Manager

I've worked in many customer-facing roles, including in logistics, finance and healthcare.

I wanted to work for Care UK because of its positive and dignified approach to providing care. The organisation is committed to ensuring that residents live the most fulfilling lives possible, and this really resonated with me.

It's very exciting to be part of the team setting up a new care home from scratch. I have a 'blank canvas' to forge new relationships with prospective new residents and their families, as well as with groups, schools, charities and local healthcare professionals. Our team is determined to make Heathlands House the care home of choice in Cambridge and beyond.

If you're looking for care for yourself or an older loved one, I'm likely to be one of the first people you speak to here at the home. Searching for the right care home can be stressful, and I find it extremely rewarding to support people at an emotionally challenging time and ease the pressure on them. There’s so much expertise within the Heathlands House team that we can help you whatever your needs.

The team here is passionate about supporting residents to enjoy each day, taking part in a variety of activities, experiences, and outings. My own interests include travelling around Europe and visiting historic places. I love eating out too and enjoying live music.

I look forward to meeting you, to answering your questions and to welcoming you and your loved one to Heathlands House care home very soon.

John Wayman
Head Chef

I first joined Care UK in 1997 and after developing my skills within the care industry I’m looking forward to re-joining the company to lead the kitchen team here at Heathlands House.

I’m also pleased to be working with Sharlene Van Tonder, the Home Manager once again.

Throughout my career, I have developed my skills with City and Guilds training. So far, my biggest career highlight to date has been winning the award of chef of the year at my previous care home.

There’s no part of my working day I don’t enjoy – I especially love creating new dishes and trialling different ingredients. Working as a Head Chef you need to be passionate about what you do as well as being caring and a team player.

Away from my work, I enjoy watching football and motorsports and travel.

Jacqueline Chilvers
Lifestyle Coordinator

I’m an experienced Dementia Lead and Lifestyle Coordinator.

When I heard about this role at Heathlands House, and I learnt more about Care UK’s ethos and values, I was keen to apply. I’m passionate about delivering superb dementia care and always encourage the team to see someone’s strengths, rather than their limitations. It’s possible to live well with dementia, and we’re here to make that happen for residents.

There are many different parts of the day that I look forward to. Our art sessions are always fun and very inclusive; exercise sessions and games are a highlight too – they boost everyone’s spirits. It’s also lovely to enjoy the gardens when the weather’s good. 

What’s so exciting about working at Heathlands House is that this is a brand new home, so we have an opportunity to start as we mean to go on, positively and inclusively.  

Amy-Chloe Belfield
Lifestyle Coordinator

I started learning about adult health and social care when I was studying for my GSCEs, and I enjoyed it so much that I continued studying through my A-levels, achieving a Level 3 in Health and Social care.

My first job was a carer at Mildenhall Lodge, which I loved so much. I also helped the housekeeping team, in the kitchen and on reception sometimes. It was all invaluable experience!

I think empathy is absolutely vital in any care-related role. Putting yourself in someone else’s situation helps you to deliver person-centred care, which is what we’re all about. I love my morning round when I say hello to everyone and find out how their night was – I get a good sense of how each resident will feel that day. 

Art club is always a highlight as quite a few residents like to join in, even if it’s to talk and socialise. I do a lot of digital drawing in my own time, but one of the residents has encouraged me to use watercolour paints, which I’m enjoying. I’m keen to explore what we can do with art club, so we can showcase residents incredible work! 

Olivia Whitehouse
Business Administrator

I joined Care UK in June 2021.

I decided to work for Care UK because I wanted to get back into the care industry and Care UK is an incredibly supportive and professional company to work for. Before I joined the company I worked as a deputy chief of staff at a hedge fund, and I also worked as a receptionist in a hospital.

To be successful in this role you need to be able to multitask and run with whatever is thrown at you and have good computer skills. You also need to have a positive and helpful attitude to motivate your team and managers.

So far as it’s a brand-new care home, my favourite part has been bonding with my teammates, having a laugh, and learning everything together in our beautiful home. I can’t wait to meet all our new residents and spend time getting to know them – hopefully, I can find someone who can teach me to crochet.

Outside of work, I love cooking and going out for dinners with friends. I have recently bought a pasta maker, so my house has been filled with fresh tagliatelle. I also love exercising, cross stitching and watching movies.

Princess
Canine Relations Manager

I’m an ex-racing greyhound from Ireland and I was living at Woodgreen Animal Centre in Godmanchester when the residents at Heathlands House came in to look for a dog to rehome.

Their search was even filmed for a Channel 4 programme.

I was shy at first when I met everyone, but I soon warmed up when the dog treats came out! My first weeks were quite dramatic and included a suspected snake bite. I’ve also been diagnosed with epilepsy. However, everything’s okay now: a couple of tablets a day keeps the vet away!

I enjoy my daily walks with colleagues and residents, and I often go out with residents and their families when they visit. I’ve even been for sleepovers with a resident’s family member who misses having a dog of their own. Sharing my love is the least I can do for everyone now they’ve given me a forever home.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.