Our team at
Heathlands House

Trusted to care in Cambridge

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Meet our friendly care team

The dedicated and experienced team at Heathlands House will provide your loved one with care that’s completely tailored to their individual needs and wishes.

Sharlene Van Tonder

Home Manager

Sharlene Van Tonder

I'm from South Africa and moved with my family to the UK in 1996.

After spending a little time away from Care UK developing my expertise in home management, I returned to Care UK in 2014 to commission Cleves Place in Haverhill before transferring to Glastonbury Court in Bury St Edmunds in 2016 as the registered manager.

I then had the incredible opportunity to become the registered manager for Davers Court Care home at the same time, and I was so proud when both homes achieved an outstanding CQC rating with CQC (Davers Court got an outstanding in all five areas!) I joined Heathlands House in February 2021 ready for it to open in August 2021.

I believe in an honest, open and transparent approach to managing. It’s so important to be approachable to my team and to families, and to lead by example by being positive and passionate. We offer a genuine home from home approach. Heathlands House is a home with heart, a warm hug and is filled with laughter.

Away from work, I liked to watch sci fi movies, including the original Star Trek series. I love reading and family time. I also have a German Shepherd Labrador cross called Gib who keeps me busy.

Gigi Poenasu
Deputy Clinical Manager
I started working at Care UK in 2015.

I started working at Care UK in 2015. Before I joined the company I worked in a hospital as a nurse.

So far, my biggest career highlight to date has been advancing from a nurse to a Clinical Lead and now working as a Deputy Manager. To be successful in this role you need to be a hard worker and have good clinical and leadership skills.

My favourite part of my day is our morning meetings as we make the plans for the day. As it’s a new care home and a new role, I am looking forward to seeing the care home grow and providing the best quality care.

In my spare time I like to go fishing, play tennis, and watch Netflix.

Tanya Jackson-Turner
Customer Relations Manager
I've worked in many customer-facing roles, including in logistics, finance and healthcare.

I've worked in many customer-facing roles, including in logistics, finance and healthcare. I wanted to work for Care UK because of its positive and dignified approach to providing care. The organisation is committed to ensuring that residents live the most fulfilling lives possible, and this really resonated with me.

It's very exciting to be part of the team setting up a new care home from scratch. I have a 'blank canvas' to forge new relationships with prospective new residents and their families, as well as with groups, schools, charities and local healthcare professionals. Our team is determined to make Heathlands House the care home of choice in Cambridge and beyond.

If you're looking for care for yourself or an older loved one, I'm likely to be one of the first people you speak to here at the home. Searching for the right care home can be stressful, and I find it extremely rewarding to support people at an emotionally challenging time and ease the pressure on them. There’s so much expertise within the Heathlands House team that we can help you whatever your needs.

The team here is passionate about supporting residents to enjoy each day, taking part in a variety of activities, experiences, and outings. My own interests include travelling around Europe and visiting historic places. I love eating out too and enjoying live music.

I look forward to meeting you, to answering your questions and to welcoming you and your loved one to Heathlands House care home very soon.

Bernie Webb
Lifestyle Coordinator
I joined Care UK in 2021 as I wanted a new challenge and the job role interested me.

I joined Care UK in 2021 as I wanted a new challenge and the job role interested me.

Previously I have worked in social care, and I have also worked for various community groups where I was involved in planning and delivering activities for children and families.

I have a Foundation Diploma in Art and Design, so I enjoy incorporating my artistic abilities in my job. To do well in this role I believe you need to be caring and have empathy for others. You also need to be creative, have good people skills, and have lots of ideas for activities for residents.

The best part of my job is getting to know the residents and seeing them enjoying an activity. As it’s a new home, I’m looking forward to tailoring activities to the residents and finding out what they’ll enjoy most.

When I’m not working, I love being by the sea. I also enjoy arts and crafts, gardening, listening to music, and spending time with my family.

John Wayman
Head Chef
I first joined Care UK in 1997 and after developing my skills within the care industry I'm looking forward to re-joining the company to lead the kitchen team here at Heathlands House.

I first joined Care UK in 1997 and after developing my skills within the care industry I’m looking forward to re-joining the company to lead the kitchen team here at Heathlands House. I’m also pleased to be working with Sharlene Van Tonder, the Home Manager once again.

Throughout my career, I have developed my skills with City and Guilds training. So far, my biggest career highlight to date has been winning the award of chef of the year at my previous care home.

There’s no part of my working day I don’t enjoy – I especially love creating new dishes and trialling different ingredients. Working as a Head Chef you need to be passionate about what you do as well as being caring and a team player.

Away from my work, I enjoy watching football and motorsports and travel.

Pam Cowles
Receptionist
I decided to join Care UK as I enjoy caring for people and supporting those that are most vulnerable.

I decided to join Care UK as I enjoy caring for people and supporting those that are most vulnerable. I believe the company is a good provider of care who puts residents’ needs first which are values that I share.

 

I have a certificate in health and social care and before I joined the team at Heathlands House, I worked at Mildenhall Lodge as a Business Administrator and at a law firm where I was a legal administrator.

I enjoy my whole day when I’m working and I’m looking forward to seeing the new home become a success. I specifically like engaging with the resident’s relatives or friends and supporting the admin team and staff.

When I’m not working, I enjoy travelling, eating, and socialising. I unwind by listening to music and exercise.

Olivia Whitehouse
Business Administrator
I joined Care UK in June 2021.

I joined Care UK in June 2021. I decided to work for Care UK because I wanted to get back into the care industry and Care UK is an incredibly supportive and professional company to work for. Before I joined the company I worked as a deputy chief of staff at a hedge fund, and I also worked as a receptionist in a hospital.

To be successful in this role you need to be able to multitask and run with whatever is thrown at you and have good computer skills. You also need to have a positive and helpful attitude to motivate your team and managers.

So far as it’s a brand-new care home, my favourite part has been bonding with my teammates, having a laugh, and learning everything together in our beautiful home. I can’t wait to meet all our new residents and spend time getting to know them – hopefully, I can find someone who can teach me to crochet.

Outside of work, I love cooking and going out for dinners with friends. I have recently bought a pasta maker, so my house has been filled with fresh tagliatelle. I also love exercising, cross stitching and watching movies.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.