Our team at
Heavers Court

Trusted to care in Croydon

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Meet our friendly care team

The dedicated and experienced team at Heavers Court will provide your loved one with care that’s completely tailored to their individual needs and wishes.

Natasha Leslie

Home Manager

Natasha Leslie

Before I joined Heavers Court in 2011, I spent over a decade working as a domiciliary care manager and in the public sector recruiting nurses, social workers and support staff for social care settings.

Good communication skills, leadership ability, efficiency – these are all great to have if you’re a home manager, but a passion for working with older people is an absolute ‘must’ if you’re going to be successful. I am dedicated to providing the people we care for with the best, person-centred care. Each one is an individual, who deserves to be treated as such, and with the utmost dignity and respect. 

Luckily, I have a fantastic team of people who are as passionate as I am about this. They love what they do and thrive on supporting residents to enjoy each day to the full. It’s a privilege to walk the floor of the home and see smiling, contented residents and happy, motivated colleagues. 

Ma Vilma Fernandez
Deputy Manager (Clinical)
I only joined Care UK, and Heavers Court, in 2018, but I wanted to work here as its a prestigious care home, and I was keen to expand my experience of caring for older people as part of a well-regarded company.

I only joined Care UK, and Heavers Court, in 2018, but I wanted to work here as its a prestigious care home, and I was keen to expand my experience of caring for older people as part of a well-regarded company. 

Im proud of the care we provide at Heavers Court – not long after I joined we received a ‘good rating from the Care Quality Commission. This highlighted how we treat the people we care for with respect and dignity, supporting them to make decisions about all aspects of their care and to live as independently as possible. 

The best part of the day is when I get to interact with residents and colleagues. Residents are at the heart of what we do, and any time spent learning more about them is time well spent. 

Cindy Nimba
Business Administrator
I joined Care UK and Heavers Court in 2012.

I joined Care UK and Heavers Court in 2012. I worked as a banker for 16 years, so this is quite a different setting. We’re a strong team at Heavers Court and there’s a great team spirit and family atmosphere here in the home. It helps that we’re led by an excellent manager, who is approachable and very understanding.

There are lots of computer systems to learn in this role, from the one that records residents’ care, to the payroll and HR systems. But it’s also important to be good with people face-to-face and on the phone, and to be approachable for families, residents and colleagues alike. 

Outside of work I like to spend time with my family, watching films, having dinners and enjoying outings – including shopping. 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.