What is Heavers Court’s CQC rating?

The CQC overall rating for Heavers Court is "Good".

Heavers Court

Q: What is Heavers Court’s CQC rating?

The CQC overall rating for Heavers Court is &quot;Good&quot;.

Trusted to care in Croydon, Greater London

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Heavers Court

Welcome to Heavers Court

Heavers Court, in Croydon, Greater London, is a modern purpose-built that provides residential, nursing and respite care for older people, including those who are living with dementia.

The caring and committed team in our Croydon care home provides person-centred care. That means that you and your loved one are fully involved in decisions about your loved one’s care and life at the home. We get to know each resident, learning about their life experiences, their interests and hobbies, and the things they like and dislike. Then we tailor their care and lifestyle plans, as well as the menus we serve up, to their precise needs and preferences.

Our home has a choice of lounges, for socialising or relaxing. There's also a sensory room, a gym, a kitchenette and a hair salon. Each of the 60 bedrooms is spacious, with en-suite facilities, attractive furniture, phone and television connections and a 24-hour nurse call system.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

122-124 Selhurst Road
Croydon
Greater London
SE25 6LL

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Maintaining independence is key to health and wellbeing in later life. We will support your loved one to do as much as they can for themselves, stepping in to help when they need us. Some residents help around the home or in the garden, to maintain their independence and feel a sense of purpose. Others love the group and one-to-one activities we organise.

Garden
Hair and beauty salon
Minibus for outings
Church Services

Care at our home

The Heavers Court team provides a range of care on a short term (respite) and permanent basis. We work closely with local healthcare professionals to ensure your loved one receives seamless care.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Chiropody
District nursing team
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Heavers Court will provide your loved one with care that is completely tailored to their individual needs and wishes.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heavers Court care home.

They have an entertainment team within the care home. My mum used to love doing word searches, so they now have an iPad type tablet and do electronic word searches with her. They talk to her they know her.

Relative of a resident, April 2021

My mum came here during the pandemic so I was not able to visit or see what the home was like. I made lots of phone calls and spoke to the manager and several members of staff on how mum would live and how she would be treated. It was an emotional time and the staff were helpful, pleasant and polite. I was bowled over by how well they looked after mum.

Relative of a resident, April 2021

It’s the fact that they take the time to get to know the resident, they took the time to find out the things she likes and treat her like there is nothing wrong with her, this is to make her feel they are friends, she told us that she feels spoilt even though she has dementia.

Mr D E, Relative of a resident, November 2019

My mother has been there a long time and has always been looked after.

Miss S S, Relative of a resident, November 2019

When I visit I see them feeding my Dad and they are always chatting away to him as they do this.

Mr. P.R, Relative of a resident, July 2019

Leaders in Care Awards Finalist 2022 - Care Home Provider of the Year

Caring UK Awards Winner 2022 - Midlands & Wales Care Home of the Year

LaingBuisson Award Finalist 2022 - Large Residential Care

National Care Awards Winner 2022 - Care Operations/Area Manager

Dementia Care Awards Winner 2022 - Best Dementia Care Inspiring Leader

Social Care Top 30 Award Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards Finalist 2022

NACC Awards Winner 2022 - Care Establishment of the Year

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Health Investor Award Winners 2022 - Residential Care Provider of the Year

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

What is a care plan?

Discover what a care plan is, why it is important and how to get one.

Why it is even more important to keep active during the dark days and long nights

When autumn and winter come around, it's easy for older loved ones to fall into the habit of exercising and socialising less.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Download directions to our home

Directions to Heavers Court

FAQs

Heavers Court offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, minibus for outings and church services.

The CQC overall rating for Heavers Court is "Good".

Heavers Court offers residential care, dementia care, nursing care, respite care and end of life care for older people in Croydon, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Croydon

Heavers Court care home

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