What is Heavers Court’s CQC rating?

The CQC overall rating for Heavers Court is "Good".

Heavers Court

Q: What is Heavers Court’s CQC rating?

The CQC overall rating for Heavers Court is &quot;Good&quot;.

Trusted to care in Croydon, Greater London

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Heavers Court

Welcome to Heavers Court

Heavers Court, in Croydon, Greater London, is a modern purpose-built that provides residential, nursing and respite care for older people, including those who are living with dementia.

The caring and committed team in our Croydon care home provides person-centred care. That means that you and your loved one are fully involved in decisions about your loved one’s care and life at the home. We get to know each resident, learning about their life experiences, their interests and hobbies, and the things they like and dislike. Then we tailor their care and lifestyle plans, as well as the menus we serve up, to their precise needs and preferences.

Our home has a choice of lounges, for socialising or relaxing. There's also a sensory room, a gym, a kitchenette and a hair salon. Each of the 60 bedrooms is spacious, with en-suite facilities, attractive furniture, phone and television connections and a 24-hour nurse call system.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

122-124 Selhurst Road
Croydon
Greater London
SE25 6LL

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Life at our home

Maintaining independence is key to health and wellbeing in later life. We will support your loved one to do as much as they can for themselves, stepping in to help when they need us. Some residents help around the home or in the garden, to maintain their independence and feel a sense of purpose. Others love the group and one-to-one activities we organise.

Church Services
Garden
Hair and beauty salon
Minibus for outings

Care at our home

The Heavers Court team provides a range of care on a short term (respite) and permanent basis. We work closely with local healthcare professionals to ensure your loved one receives seamless care.

Types of care offered

Healthcare services

Chiropody
District nursing team
Namaste care
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Heavers Court will provide your loved one with care that is completely tailored to their individual needs and wishes.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heavers Court care home.

They have an entertainment team within the care home. My mum used to love doing word searches, so they now have an iPad type tablet and do electronic word searches with her. They talk to her they know her.

Relative of a resident, April 2021

My mum came here during the pandemic so I was not able to visit or see what the home was like. I made lots of phone calls and spoke to the manager and several members of staff on how mum would live and how she would be treated. It was an emotional time and the staff were helpful, pleasant and polite. I was bowled over by how well they looked after mum.

Relative of a resident, April 2021

It’s the fact that they take the time to get to know the resident, they took the time to find out the things she likes and treat her like there is nothing wrong with her, this is to make her feel they are friends, she told us that she feels spoilt even though she has dementia.

Mr D E, Relative of a resident, November 2019

My mother has been there a long time and has always been looked after.

Miss S S, Relative of a resident, November 2019

When I visit I see them feeding my Dad and they are always chatting away to him as they do this.

Mr. P.R, Relative of a resident, July 2019

UK Employee Experience Awards 2023 Winner - Best Employee Engagement

Public Sector Catering Awards 2023 Winner - Care Catering Award

Care Home Awards 2023 Finalist - Outstanding Larger Group Care Provider

Care Home Catering Awards 2023 Finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 Winner - Silver Award

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

One step at a time – Dealing with a dementia diagnosis

Learn about the practical next steps to take after receiving an early dementia diagnosis, from planning for the future to finding sources of support.

Nearby Homes

Heavers Court

Greater London SE25 6LL

CQC Rating: Good

Download directions to our home

Directions to Heavers Court

FAQs

Heavers Court offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, minibus for outings and church services.

The CQC overall rating for Heavers Court is "Good".

Heavers Court offers residential care, dementia care, nursing care, respite care and end of life care for older people in Croydon, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Croydon

Heavers Court care home

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