Care homes | What quality means to us | Care UK

You are here

What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Dorset found a creative solution to allow residents to enjoy the live music planned for their celebration of Dame Vera Lynn’s 103rd birthday, while keeping everyone at a safe distance.

Read more >

Horsham care home residents celebrate a virtual Mother’s Day

Horsham care home residents celebrate a virtual Mother’s Day

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Horsham found a creative way to allow residents to celebrate Mother’s Day with the help of Facebook and Skype.

Read more >

 Eye care home rated ‘Outstanding’ by national care inspectors

Eye care home rated ‘Outstanding’ by national care inspectors

March 2 2020

A national care watchdog has given a care home in Eye its seal of approval, with relatives and residents praising the kind and compassionate team members.

Read more >

Care UK goes head to head with cruise and racing car companies in national awards

Care UK goes head to head with cruise and racing car companies in national awards

February 27 2020

Care UK has become the only care home provider in the country to be shortlisted in any of the three categories of the UK Employee Experience Awards.

Read more >

Read more news >