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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Care UK shortlisted for two top skills awards

Care UK shortlisted for two top skills awards

January 21 2020

Care UK’s commitment to developing its teams has seen it receive a double shortlisting in an awards scheme designed to recognise the very best in training for those in care services.

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Care UK celebrates the best of British birds

Care UK celebrates the best of British birds

January 21 2020

Over 50 Care UK care homes across the UK are gearing up to take part in some avian-themed activities to celebrate the best of British birds this January.

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Bristol Bears help open city’s newest care home

Bristol Bears help open city’s newest care home

January 20 2020

Bristol’s newest care home has been officially opened by the Bristol Bears’ mascot, Brizzley Bear.

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Christmas visits when your loved one has dementia

Christmas visits when your loved one has dementia

December 24 2019

When spending precious time over the Christmas period with relatives living with dementia, little and often could be the way to happiness for all according to a Care UK expert.

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