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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Our promise
to you

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Latest news

Work starts on multi-million pound Shrewsbury care home

Work starts on multi-million pound Shrewsbury care home

July 28 2020

Work has now started to build a new multi-million care home in Shrewsbury.When complete, the new Care UK site, on Oteley Road, will provide full-time residentia

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People of Shinfield invited to take first look at new multi-million pound care home

People of Shinfield invited to take first look at new multi-million pound care home

July 23 2020

A new care home in Shinfield is inviting the local community to celebrate its completion with an exclusive first look inside the purpose-built facilities.Care U

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Care UK welcomes Nursing & Midwifery Council standing up for social care nursing

Care UK welcomes Nursing & Midwifery Council standing up for social care nursing

July 16 2020

Care UK has welcomed the Nursing & Midwifery Council’s acknowledgement of the huge role care home teams have played during the coronavirus pandemic.NMC Chie

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Clarry citation

Clarry citation

June 1 2020

A Second World War veteran living in a Kent care home has been presented with a special commemorative medal for his part in the Arctic convoys which helped supp

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