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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Birthday wishes take flight for RAF veteran

Birthday wishes take flight for RAF veteran

May 19 2020

When Perry Manor resident, Percival Court (known as Bob), celebrated his 96th birthday on 6th May, little did he expect to receive hundreds of well wishes from complete strangers across the globe. But that’s exactly what happened, thanks to social media.

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Ipswich care home helps resident celebrate her 105th birthday

Ipswich care home helps resident celebrate her 105th birthday

April 8 2020

Residents and the team at Care UK’s Prince George House, in Ipswich, have been helping Ivy Hinchcliffe celebrate her 105th birthday in style, despite the coronavirus lockdown.

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Work starts on multi-million pound Chichester care home

Work starts on multi-million pound Chichester care home

April 3 2020

Work has now started to build a new multi-million care home in Chichester.

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We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Dorset found a creative solution to allow residents to enjoy the live music planned for their celebration of Dame Vera Lynn’s 103rd birthday, while keeping everyone at a safe distance.

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