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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Team behind £7.5 million Trymview Hall celebrates ‘topping out’

Team behind £7.5 million Trymview Hall celebrates ‘topping out’

July 16 2019

A £7.5 million Southmead care home has marked its latest construction milestone with a ‘topping out’ ceremony.

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Care UK flies the rainbow flag for London Pride

Care UK flies the rainbow flag for London Pride

July 15 2019

Care UK showed its true (rainbow) colours when its team members paraded down the streets of the capital to show their support to London Pride. 

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Sherwood Grange takes a walk on the wild side

Sherwood Grange takes a walk on the wild side

July 12 2019

Sherwood Grange took a walk on the wild side when residents were given the opportunity to get up close to a host of creatures from around the globe.

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Home manager takes the helm at new Trymview Hall

Home manager takes the helm at new Trymview Hall

July 9 2019

A new care home in Bristol has announced the appointment of its home manager.

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