Our team at
Knebworth

I enjoy supporting my colleagues and looking after the residents here at Knebworth, to give them a meaningful and fulfilled life.

I would consider myself an effective team player, having gained these skills throughout my four years at Northern Caribbean University, and my clinical experience as a registered nurse. I take pride in being an excellent care giver, one who is meticulous where details are concerned.

I am dedicated to serve at the highest level in the role of the Deputy Manager at Knebworth Care Home, while respecting the dignity, rights, values, and beliefs of others.

I previously worked as a practice manager in a dental practice – quite a different sector to care. I was keen to gain experience in a different healthcare-related environment. I joined Knebworth Care Home in August 2018 as a receptionist & have recently taken on the position of Customer Relations Manager.

I am looking forward to working with families at what can be a challenging time, reassuring them andhelping them make the right decision for their loved ones. I’m a naturally caring person, and I’m adaptable and efficient – all of which helps in this role!

In my free time I like to spend time with my family, I am also a keen gym goer, but love getting outdoors for a run. 

Previously I worked in a private care home. I’m really enjoying my role here: colleagues and the management team are great to work with, and we’ve got a great kitchen here.

I love coming in first thing when the kitchen is quiet and having a coffee and planning the day ahead (you need to be organised in this job). Every day has its highlights: it’s always fantastic to get positive feedback from residents and their families about the food we produce for them.  

To be good at this role you need to be organised, outgoing and a good listener. There’s not a single part of my working day that I don’t enjoy. I have a happy attitude and love having a job that suits my personality. When I’m here it doesn’t feel like I’m working as the staff and residents have become a second family to me.
 

I was a Senior Healthcare Assistant prior to that.

Here at Knebworth we’re passionate about constantly improving what we do so that we can benefit residents’ lives and those of their families. I love seeing colleagues use their initiative and experience to develop new ways of working that enhance the care we provide.

Knebworth has a piece of my heart. I’ve watched as the home has developed. Seeing that happen, and being able to support my colleagues to succeed and deliver superb care, brings me huge joy. 

I have worked at Knebworth for over nine years, starting as a Care Assistant, I then worked my way up to become Senior Care Assistant and now to my current role as Business Administrator. I am looking forward to many more years here as I find it a lovely home to work at.

To do well in this role I believe you need to have communication skills and be organised. My favourite part of my job is helping team members, assisting the Home Manager with rotas, and helping to ensure staff levels are met.

So far, my biggest career highlight has been completing my NVQs in Health and Social Care and my career progression through the company

When I’m not working, I enjoy spending time with my family and going on days out.