Our team at
Lennox House

I started working at Lennox House Care UK in March 2021 as a Care Assistant after moving to the UK from my home in Ukraine. Determined to enhance my knowledge and skills, I enrolled in various training programs, and after just one year and seven months, I was promoted to Deputy Manager.

Deputy Manager position requires a combination of leadership, empathy, and strong communication skills to manage daily operations effectively.

Working at Lennox House also requires compassion and a deep understanding of dementia care. Working to implement effective care strategies while making residents feel safe, valued, and comfortable.

I am incredibly proud of my dedicated team and the amazing work we have done together. One of my greatest moments of pride was when our team achieved a 'Good' CQC rating, reflecting our commitment to high-quality care and continuous improvement.

My favourite part of the working day is spending time with the residents. Despite the many responsibilities that come with my role, I always make it a priority to engage with them, listen to their stories, and share meaningful moments.

I love spending time with residents in the garden, enjoying the fresh air, nature, and peaceful surroundings. Whether it’s having a chat, listening to their memories, or simply sitting together in silence, these moments bring joy and reassurance.

No matter how busy my day gets, these interactions remind me why I chose this profession—to make a real difference in residents' lives, ensuring they feel heard, valued, and at home. Their smiles, laughter, and even their stories of the past make every day truly rewarding.

I qualified as a nurse in 2012 in Romania, and after my graduation, I had the greatest opportunity to work in a hospital in the internal disease department. This educational experience not only granted me a robust foundation but also immersed me in various aspects of the health care industry. I then spent many years working as a nurse in the UK, furthering my knowledge and experience.

Nursing has always been my passion, and in July 2023, I joined the Care UK Family as a Staff Nurse. After several months of experience, I was given the opportunity to grow professionally and personally with a promotion to Unit Manager Clinical.

As a team, we are always finding solutions to support our residents and team members, helping them to provide and deliver person-centered care needs with truth, love, and compassion.

If I put a smile on someone's face, I think I did my job for the day.

In my previous job as a pharmacy dispenser, I had many elderly customers whom I served day in and day out. I always enjoyed a good chit-chat and listening to the wonderful stories they had to tell as well as serving them and sorting out any problems. I knew I had to be somewhere where I could be myself and be able to serve our elderly.

I joined Lennox House and Care Uk in March 2019 as a Health Care Assistant. I got to know all the residents and bonded really well both with the residents and the team. I took on the Lifestyle Lead role in September 2022 when it was offered to me. I was able to create new and exciting activities for residents so they can enjoy a meaningful lifestyle. I am able to recognize that activity and exercise plays a huge role in the physical and mental well-being of residents.

I enjoy coming into work and seeing residents every day, being able to fulfill their wishes by creating exciting activities, watching the residents smile, laugh and simply a hug makes my day.

Being able to lead and create a warm atmosphere has been a big step for me. I am also proud that I have made positive changes to the lifestyle department and have been lauded by both colleagues and external individuals.

I proud of my role as I am able to be really close to the residents and their families and I am able to create tailored activity plans as well as organising events.

The most important part of my role is creating a stimulating environment for residents- ensuring that their happiness and needs are at the forefront of our home.

My area of interest is in dementia care and I am currently studying for an MSc in Dementia at Hull University. I wanted to work with people living with dementia whilst studying.

I have a personal interest in helping those living with dementia, having nursed my father, who had Lewy Body Dementia, for about five years.

Working in the lifestyle team requires patience and an interest in a solutions-based approach to care. If something doesn’t work for, or interest a resident, then we need to adapt and try a different approach or activity.

I consider encouraging other members of the care team to work with a person-centered approach one of the most important parts of my role.

I am passionate about my role as Dementia Care Coach and was delighted when one of the evaluations from my training sessions said that I had changed a carers whole perspective on how to take care of someone with dementia.

I think I’ve got the best job in the world, as I get to make residents’ lives better each day.

I first joined Care UK because I was aware of their reputation within the care sector as a good company to work for.

As Head Chef, you need to be able to demonstrate that you are a good team player, hardworking, have excellent timekeeping, and have good communication skills.

It’s my role as team leader to be constantly guiding and inspiring the kitchen team, ensuring smooth operation, and creating a memorable dining experience for the residents.

I am proud of the good feedback we receive and the satisfaction that our food provides residents.

I was delighted to join Care UK and Lennox House as being Business Administrator here is a great job role. It’s also fantastic to be working with residents, it feels good to help put a smile on their faces each day.

Working within the home, it is important to be honest, resilient, and hardworking. My job role is varied and my most important responsibility is to make sure the business part of the home is running smoothly.

My favourite part of the day is when I get the opportunity to go and interact with the residents, meeting and greeting each and every one of them.

Working for Care UK and being useful and helpful to my colleagues makes me proud every day.

I decided to join Care UK as I was interested in learning more about how to take care of people. It is my favourite part of each day working here to know that myself and the team have made a difference to peoples' lives.

As head of the housekeeping team, it is key to have great leadership and communication skills. As well as being respectful and having some personality to build relationships with people. The most important part of my role is meeting families and ensuring their loved ones' possessions are cared for as they should be.

A highlight of my time with Care UK has been winning their award for Exceptional Housekeeping and Exceptional Laundry, and each day it brings me pride to know that residents are cared for.