Care at
Mountfitchet House

Trusted to care in Stansted, Essex


Discover more about the care we provide

The fully qualified team at Mountfitchet House provides compassionate, round the clock care for older people with a wide range of needs.

At Mountfitchet House, we’re passionate about delivering person-centred care. Committed to understanding your loved one’s needs and preferences, we offer fully tailored support. Mountfitchet House is operated by Care UK, one of the country’s foremost providers, affording you complete reassurance in our years of expertise.

Dementia care at Mountfitchet House

Dementia is different for everyone, so the care we give to our residents is tailored too. At Mountfitchet House we enable residents to maintain the quality of living they enjoy and sometimes even improve residents physically.

Getting to know you

We take the time to get to know you and your loved one – this starts from our very first conversation. We find out everything about them, their life story and personality, so we know what will calm them and ensure they are happy. No two days are the same for residents at Mountfitchet House.

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia – this can be from colour palettes, textures, even down to sounds played!

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Our people and training

Our people are chosen because of their passion, attitude, and caring nature. Relationships and communication are what we pride ourselves on at Mountfitchet House. Our entire team have undergone in depth specialist training delivered by the University of Worcester to understand what it feels like to live with dementia. This helps the team relate to residents and give the best care possible.

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Support for families and carers

At Mountfitchet House we are there for the families as well as residents. Our team do everything we can to support and reassure families. We regularly host relative meetings, where we share updates on what is happening in the home and it’s a great way to meet other families. We often host informative events on a wide range of subjects such as understanding dementia and falls prevention, to share our knowledge and expertise. 

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Types of care at Mountfitchet House

Residential care

Promoting an enriched, fulfilled lifestyle, our comfortable lounges and luxurious dining rooms invoke a hotel-style feeling, whilst the in-house coffee shop, hair salon and sumptuous cinema allow residents to enjoy the highest standard of living. Regular outings, activities and social occasions all increase the sense of community and inclusion that we encourage.

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Nursing care

Mountfitchet House provides clinical care for a variety of complex conditions, such as multiple sclerosis, stroke and Parkinson’s disease. Working closely with GPs and other medical professionals, we tailor your loved one’s care plan, focusing on their specific requirements.

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Respite care

At Mountfitchet House we offer short-term respite care, which we know can be a lifeline for those who are caring for someone. Whether that’s for a fortnight or several weeks, our team will look after your loved one, giving you chance to relax and recharge, for all the hard work you do. Residents who have come for respite at Mountfitchet House, often enjoy the chance to meet new people and try out new things.

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End of life care

At this emotional time, we offer the highest standard of palliative care, both for pain relief and to provide a calm and comfortable atmosphere as your loved one reaches the end of their life. Working closely with your GP and specialist professionals allows us to produce a detailed plan, taking into account your family’s wishes, and ensuring your loved one’s final days and hours are peaceful.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care


We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.


We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home across the UK.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider, as rated by the Care Quality Commission in England and the Care Inspectorate in Scotland.

We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys, or just in day to day conversations. Our people are recruited for their positive and caring personalities as much as for their skills and feel their day has been a success simply when they see residents smiling and enjoying life. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Absolutely. We care for older people who have a variety of needs, from ongoing healthcare needs to dementia and mental health challenges. We provide residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that, as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we  support  and  provide the  best quality care  for  your  loved  one  from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loved ones needs and discuss the options with you.

Yes, we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms and are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high level needs.

Yes, the majority of Care UK homes do provide quality short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ for your loved one of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and we will always do our utmost to ensure resident wishes are met.

Yes, Care UK provides specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who find themselves having to live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life. 

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Our approach to living with Coronavirus