Trusted to care in Stansted, Essex
Every colleague at Mountfitchet House is passionate about delivering outstanding care to residents. Each of us understands how we can make a difference to a person's life, simply by sharing a job, giving them a smile or helping them to do a task independently. Find out more about our fantastic colleagues here.
Before I joined the Mountfitchet House team I was working in the USA in Ocean City.
I’m a qualified Nurse and have worked on a mobile intensive care unit.
In this role it’s important to have strong management and communication skills. You also need to be self-motivated and have a good understanding of regulatory requirements. I enjoy guiding and mentoring the team to deliver their best work for the benefit of residents and their families.
My favourite part of my job is seeing happy families and happy residents - every hand wave or happy greeting makes my day.
Looking ahead, I’m excited by the challenge of supporting the team to enhance care even further and support residents to enjoy the best possible life.
Outside of work I enjoy spending time with my children. I’m an avid sports car fan and go racing whenever I can. I’m a professional eSports player too.
I have always worked in sales and customer service, so the care sector was completely new to me.
However, I wanted to work in an environment where I felt I could make a difference to people and to use my skills and experience to help them. It’s been a challenge to learn the different policies and procedures that are necessary, but it’s been good.
Having empathy, being a good listener and being determined to do all you can to support families at a stressful time, these are all important skills and attributes needed in this role. One of my favourite parts of the job is helping new residents to settle in, and supporting relatives to feel like part of the Mountfitchet House family.
In my spare time I like going to the gym, walking my dog, socialising and going on holidays. I also volunteer with an animal charity as I’m passionate about animal welfare.
When I was studying for my Health and Social Care qualification in college, we needed to find work experience.
I chose Mountfitchet House and had such a great experience here, meeting residents and taking part in activities, that I applied to join the team full time once I’d completed my studies.
Working in the lifestyle team it’s important to be creative, energetic and caring. Having a good understanding of dementia is also vital here, and it means that we’re better able to plan and approach activities for residents.
I’m always determined to make residents smile and I love to spend time with them. Their happiness is my aim. The highlight is always a trip out, to Hatfield Forest, garden centers, farms and pubs for lunch. We’ve also held an ‘I’m a Celebrity’ day plus other big events, which the residents love.
Coming from a background of working in care, when Mountfitchet House was built in my village in 2014 I thought it would be a great new career challenge and an opportunity to make a difference in the community.
My favourite part of my job is that I get to see the resident’s smiling and enjoying life – if they’re happy, I’m happy.
To be good in this role you need to have patience, empathy and good people skills! It can be challenging at times but my purpose above all else is to make sure the residents are safe and well in their home. When I’m not at work I love to spend time with my family, especially my young grandson.
This job demands a combination of things: understanding, and needing to comply with, certain regulations, the ability to bring a variety of skills and a desire to be helpful to other people.
I used to be a police officer, so it’s a familiar mix for me!
I am happiest when I’m really busy, and there’s plenty here to keep me occupied here at Mountfitchet House. Care UK is very quality focused, and I work closely with any contractors who support us to ensure they understand the importance of doing a quality job for our customers. I’m also focused on continually improving the quality of life for residents here in any way I can.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.