Our team at
Mountfitchet House

Trusted to care in Stansted, Essex

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Meet our friendly care team

Every colleague at Mountfitchet House is passionate about delivering outstanding care to residents. Each of us understands how we can make a difference to a person's life, simply by sharing a job, giving them a smile or helping them to do a task independently. Find out more about our fantastic colleagues here.

Joanna Duke

Home Manager

I started my career as a healthcare assistant before training and qualifying as a nurse.

That was 24 years ago, since then, I’ve worked in the NHS and in the private sector. I’ve worked in many different areas of nursing, from paediatric intensive care to end of life and dementia care, and also in management.

I joined Care UK because I wanted to bring my skills and experience to benefit an exciting and forward-thinking care organisation. I love the idea, at the heart of Care UK’s ethos, of fulfilling residents’ lives. I think it’s something everyone can understand and get behind. It motivates the entire team, whatever role they do. 

The best part of my role is seeing residents happy and satisfied, and seeing my team’s pride in the way they help others to live happy lives and achieve their wishes. 

Away from work I enjoy all sorts of things from holidays and sightseeing, to gardening, baking, watching sports, and going to the theatre, art galleries and museums. 

Stefan Nastaca
Deputy Manager

I started working for Care UK in 2015.

I was encouraged to join the company as my fiancée works for Care UK as a nurse, and she has family living locally.

Before I worked here, I was a chef and assistant manager in a restaurant in Ocean City Maryland, America. I also gained experience as a nurse working on an intensive care unit.

I am looking forward to finding new ways to improve support to my staff and developing ways to better practice our role. To be successful in this role I think you need to have strong supervisory, team leading, and communication skills. You also need to be self-motivated and have a good understanding of regulatory requirements.

My favourite part of my job is seeing happy families and happy residents - every hand wave or happy greeting makes my day. I also enjoy the challenges of drawing charts and schemes to guide and mentor others.

Outside of work I enjoy spending time with my fiancée and our son. I also love sports cars and I’m a professional eSports player so I spend time organising and travelling abroad for events.

Jade Rackham
Customer Relations Manager

I have always worked in sales and customer service, so the care sector was completely new to me.

However, I wanted to work in an environment where I felt I could make a difference to people and to use my skills and experience to help them. It’s been a challenge to learn the different policies and procedures that are necessary, but it’s been good.

Having empathy, being a good listener and being determined to do all you can to support families at a stressful time, these are all important skills and attributes needed in this role. One of my favourite parts of the job is helping new residents to settle in, and supporting relatives to feel like part of the Mountfitchet House family.

In my spare time I like going to the gym, walking my dog, socialising and going on holidays. I also volunteer with an animal charity as I’m passionate about animal welfare.

Alex Salmon
Lifestyle Coordinator

When I was studying for my Health and Social Care qualification in college, we needed to find work experience.

I chose Mountfitchet House and had such a great experience here, meeting residents and taking part in activities, that I applied to join the team full time once I’d completed my studies.

Working in the lifestyle team it’s important to be creative, energetic and caring. Having a good understanding of dementia is also vital here, and it means that we’re better able to plan and approach activities for residents.

I’m always determined to make residents smile and I love to spend time with them. Their happiness is my aim. The highlight is always a trip out, to Hatfield Forest, garden centers, farms and pubs for lunch. We’ve also held an ‘I’m a Celebrity’ day plus other big events, which the residents love.

Gina Graves
Unit Manager

Coming from a background of working in care, when Mountfitchet House was built in my village in 2014 I thought it would be a great new career challenge and an opportunity to make a difference in the community.

My favourite part of my job is that I get to see the resident’s smiling and enjoying life – if they’re happy, I’m happy.

To be good in this role you need to have patience, empathy and good people skills! It can be challenging at times but my purpose above all else is to make sure the residents are safe and well in their home. When I’m not at work I love to spend time with my family, especially my young grandson.

 

Daniel Bailey
Activities Lead

I started working at Mountfitchet House in 2020, having previously worked as a functions manager and party planner.

To do well in this role I think you need to have a good imagination, good communication skills, and the drive to help others.

I enjoy supporting and helping the residents; the best part of my day is being able to make residents smile, as it brings them a little more joy. I am looking forward to seeing all of our residents come together and be able to mix in a big activity as soon as possible!.

The biggest challenge in my role is trying to cater to every resident’s personal needs, whilst making sure everyone enjoys some form of activity regularly.

When I’m not working, I like to spend time with my daughter, doing science experiments and other creative things.

Peter Birsan
Head of Maintenance

This job demands a combination of things: understanding, and needing to comply with, certain regulations, the ability to bring a variety of skills and a desire to be helpful to other people.

I used to be a police officer, so it’s a familiar mix for me!

I am happiest when I’m really busy, and there’s plenty here to keep me occupied here at Mountfitchet House. Care UK is very quality focused, and I work closely with any contractors who support us to ensure they understand the importance of doing a quality job for our customers. I’m also focused on continually improving the quality of life for residents here in any way I can. 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.