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Our team at
Mountfitchet House

Trusted to care in Stansted, Essex

Trusted to care in Stansted, Essex|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes across the UK|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

Every colleague at Mountfitchet House is passionate about delivering outstanding care to residents. Each of us understands how we can make a difference to a person's life, simply by sharing a job, giving them a smile or helping them to do a task independently. Find out more about our fantastic colleagues here.

Joanna Duke

Home Manager

Joanna Duke

I started my career as a healthcare assistant before training and qualifying as a nurse.

That was 24 years ago, since then, I’ve worked in the NHS and in the private sector. I’ve worked in many different areas of nursing, from paediatric intensive care to end of life and dementia care, and also in management.

I joined Care UK because I wanted to bring my skills and experience to benefit an exciting and forward-thinking care organisation. I love the idea, at the heart of Care UK’s ethos, of fulfilling residents’ lives. I think it’s something everyone can understand and get behind. It motivates the entire team, whatever role they do. 

The best part of my role is seeing residents happy and satisfied, and seeing my team’s pride in the way they help others to live happy lives and achieve their wishes. 

Away from work I enjoy all sorts of things from holidays and sightseeing, to gardening, baking, watching sports, and going to the theatre, art galleries and museums. 

Jade Rackham
Jade Rackham
Customer Relations Manager

I have always worked in sales and customer service, so the care sector was completely new to me. However, I wanted to work in an environment where I felt I could make a difference to people and to use my skills and experience to help them. It’s been a challenge to learn the different policies and procedures that are necessary, but it’s been good.

Having empathy, being a good listener and being determined to do all you can to support families at a stressful time, these are all important skills and attributes needed in this role. One of my favourite parts of the job is helping new residents to settle in, and supporting relatives to feel like part of the Mountfitchet House family.

In my spare time I like going to the gym, walking my dog, socialising and going on holidays. I also volunteer with an animal charity as I’m passionate about animal welfare.

Alex Salmon
Alex Salmon
Lifestyle Coordinator

When I was studying for my Health and Social Care qualification in college, we needed to find work experience. I chose Mountfitchet House and had such a great experience here, meeting residents and taking part in activities, that I applied to join the team full time once I’d completed my studies.

Working in the lifestyle team it’s important to be creative, energetic and caring. Having a good understanding of dementia is also vital here, and it means that we’re better able to plan and approach activities for residents.

I’m always determined to make residents smile and I love to spend time with them. Their happiness is my aim. The highlight is always a trip out, to Hatfield Forest, garden centers, farms and pubs for lunch. We’ve also held an ‘I’m a Celebrity’ day plus other big events, which the residents love.

Gina Graves
Gina Graves
Unit Manager

Coming from a background of working in care, when Mountfitchet House was built in my village in 2014 I thought it would be a great new career challenge and an opportunity to make a difference in the community. My favourite part of my job is that I get to see the resident’s smiling and enjoying life – if they’re happy, I’m happy.

To be good in this role you need to have patience, empathy and good people skills! It can be challenging at times but my purpose above all else is to make sure the residents are safe and well in their home. When I’m not at work I love to spend time with my family, especially my young grandson.


Helen Turner
Helen Turner
Business Administrator

I joined Care UK in 2022. I decided to work for Care UK because of the reputation, the visions and values embraced and the general feel of the work environment.

To be successful in this role you need to be a good listener and to be able to support within the home. I enjoy everyday at Mountfitchet House, as I am supported by an amazing team and the best part is the residents that live here, seeing them happy and smiling really makes me day.

Outside of work, I enjoy mini breaks, my favourite location was when I travelled to Australia. I also like to try new restaurants and walk Freddie my cockerpoo.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.