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Chandler Court highly commended in customer satisfaction survey

November 6th 2018

 

Relatives of residents at Chandler Court have praised the team’s warmth and kindness.

Chandler Court has achieved a rating of 99 per cent for overall resident satisfaction as part of the home’s latest survey for its Fulfilling Lives programme, completed by the relatives of residents living at Chandler Court. 

The home also received maximum scores for key categories, which included the team treating residents with kindness, dignity and respect, providing the right care, and offering the best support to make the most of residents’ capabilities.

Family members commented on the warmth and loyalty from the team members, with 100 per cent of relatives saying they would definitely recommend the home to someone needing a similar level of care. 

One relative said: “This was the first home I visited when looking for care and the friendliness of the team impressed me so much, I knew I didn’t need to look any further.” Another relative added: “The atmosphere is lovely…it’s perfect.” 

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Run by an experienced, skilled and passionate team, CQC rated ‘good’ Chandler Court care home provides residential care, nursing care, short term respite care and dementia care for older people. Our team will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home.

Chandler Court
Recreation Road
Bromsgrove
Worcestershire
B61 8DT

03333 218 398

  • Dementia care
  • Nursing care
  • Residential care
  • Nursing dementia care
  • Respite care
  • End of life care