Chandler Court highly commended in customer satisfaction survey

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Nov 06, 2018

Relatives of residents at Chandler Court have praised the team’s warmth and kindness.

Chandler Court has achieved a rating of 99 per cent for overall resident satisfaction as part of the home’s latest survey for its Fulfilling Lives programme, completed by the relatives of residents living at Chandler Court.

The home also received maximum scores for key categories, which included the team treating residents with kindness, dignity and respect, providing the right care, and offering the best support to make the most of residents’ capabilities.

Family members commented on the warmth and loyalty from the team members, with 100 per cent of relatives saying they would definitely recommend the home to someone needing a similar level of care.

One relative said: “This was the first home I visited when looking for care and the friendliness of the team impressed me so much, I knew I didn’t need to look any further.” Another relative added: “The atmosphere is lovely…it’s perfect.”

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Chandler Court highly commended in customer satisfaction survey

Relatives of residents at Chandler Court have praised the team’s warmth and kindness.

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