Sutton Coldfield care home thanks local community for their support | Care UK

You are here

Sutton Coldfield care home thanks local community for their support

June 30th 2020

Mercia Grange residents Roy  Ruth Vaughan with some of the letters theyve receivedA care home in Sutton Coldfield has thanked those who have gone the extra mile to support residents throughout the coronavirus pandemic, from members of the community to its dedicated team. 

Care UK’s Mercia Grange, on Lichfield Road, has expressed its gratitude for the consideration and generosity shown by the people of Sutton Coldfield over the past couple of months.

From volunteering, to delivering messages and artwork to brighten everyone’s day, individuals and organisations have pulled together to support the older members of the community, and Care UK homes across the country have been overwhelmed by the kind gestures of local people.

Mercia Grange has been inundated with support, becoming pen pals with pupils at Paganel Primary School, who wrote thoughtful letters and shared drawing with residents, and receiving warm meals made specially for the team from the Bashundora Indian Restaurant.  The team and residents have also received chocolates and treats from the local community. 

Whether it’s baking for a resident’s birthday, keeping the morale up through creative activities or celebrating the home’s second birthday, team members at Mercia Grange have also been praised for their unwavering dedication and relentless efforts over the past few months.

Shirley Gibbs, home manager at Mercia Grange, said: “We are incredibly grateful to everyone who has supported us over the past couple of months, whether that be through volunteering, sending tokens of appreciation, putting pen to paper for residents or sending delicious, warm meals for our team. 

“Every single thought, message and gesture has helped to raise the spirits of our fantastic team and has brightened the days of residents missing their families. It really has kept everyone going.

“On behalf of everyone at Mercia Grange, thank you so much.”

Mercia Grange is a state-of-the-art care home which provides full-time residential, nursing, dementia, and short-term respite care. The three-storey care home, which features 67 ensuite bedrooms, has been designed to enable residents to live active and fulfilled lives, while also promoting independence. The care home incorporates space for hobby and leisure activities and includes its own cinema, hair salon and café.

For more information about Mercia Grange, call customer relations manager, Rachel Mackay, on 0121 314 3196, or email rachel.mackay@careuk.com

For more general information, please visit careuk.com/mercia-grange

Media enquiries

We are happy to arrange interviews with a range of experts, commentary on industry issues and site visits for filming, photography or sound recording.  Please get in touch with your requirements and we will do our best to arrange a suitable response.

These contact details are for media enquiries only.
Please call 01206 517 215 or

Mercia Grange is a CQC-rated ‘outstanding’ care home providing a full range of round-the-clock care for older people. Our Sutton Coldfield home provides completely personalised residential, nursing and dementia care on a short-term and permanent basis. The emphasis at Mercia Grange is on enabling your loved one to continue to enjoy a wonderful lifestyle. The home has its own cinema room, hair and beauty salon – plus an inviting café where residents can help themselves to a freshly brewed coffee or speciality tea, as well as a slice of homemade cake.

Mercia Grange
538 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 4EH

0333 321 8399

  • Dementia care
  • Nursing care
  • Residential care
  • Respite care
  • End of life care