What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is "Good".

Mercia Grange

Q: What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is &quot;Good&quot;.

Trusted to care in
Sutton Coldfield, West Midlands

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Mercia Grange

Welcome to Mercia Grange

At Mercia Grange, we are passionate about enabling residents to continue living their life the way they want whilst receiving high quality care. Our dedicated team provide residential and dementia care in comfortable surroundings. We also offer short-term respite care and specialised end-of-life care.

The home is designed to provide the very best standards of care, with its own luxury facilities including a cinema, café and hair salon, as well as stunning gardens.

When you join us, we will work with you and your family to learn everything we can about your life history, needs, likes and dislikes. Then we’ll design care and activity plans tailored to your unique needs and preferences.

Mercia Grange is officially a ‘Veteran Friendly Framework’ accredited care home, recognising our best practice and highest standards of care for the Armed Forces community.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

538 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 4EH

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Open day – free event at Mercia Grange

Enjoy live entertainment, sample our chef's delicious home-cooked fare, chat with our friendly team, and take a tour of our beautiful care home on Saturday 7th June 2025, 10am – 4pm.

Find out more

Free event

Falls prevention in later life - free event at Mercia Grange

Meet Andy Dodd, our falls prevention specialist, to hear advice on reducing the risk of falls in older age on Wednesday 18th June 2025, 2.30pm - 4pm.

Find out more

Falls prevention in later life - free event at Mercia Grange

Promotion

Enjoy a four-week respite stay for the price of three

If you care for an older loved one at home and need some time away, our teams can help. Only available in selected care homes, and for specific care types. Contact us for more information.

Find out more

Enjoy a four-week respite stay for the price of three

Free event

Wills and Power of Attorney - free event at Mercia Grange

Listen to Reiss Matthews and Lucy Milner from Enoch Evans Solicitors explain the importance of wills and having a Power of Attorney in place for your loved one on Tuesday 13th May 2025, 10am - 12pm.

Find out more

Free event

Understanding dementia - free event at Mercia Grange

Meet dementia expert Dr Nori Graham who will share her knowledge of dementia, how it can affect people as they age, and what you can do to support a loved one on Wednesday 7th May 2025, 2pm – 4pm.

Find out more

Free event

VE Day celebration - free event at Mercia Grange

Join us to mark the 80th anniversary of VE Day on Thursday 8th May 2025 at 12pm - 3pm.

Find out more

Free event

Feel good fitness - free event at Mercia Grange

Join us for monthly exercise classes on the last Thursday of every month, 2pm - 3pm.

Find out more

Free event

Dementia café - free event at Mercia Grange

Meet other carers and their loved ones over a cuppa and cakes, share experiences, take part in a reminiscence activity on Wednesday 21st May 2025, 2pm – 4pm.

Find out more

Dementia café - free event at Mercia Grange

Have a look around our home

At Mercia Grange, residents can enjoy a range of facilities including our café, cinema and hair salon, giving them access to a fulfilling lifestyle without leaving the home.

View images and videos

A tour of Mercia Grange

Life at our home

Living at Mercia Grange is all about living life in the way you choose, and residents are always supported to maintain their independence. From the moment your loved one moves in, we will get to know them well, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

Your loved one is welcome to do whatever brings them satisfaction and happiness. They can join in with group activities such as exercise classes. If they wish, they can help around the home, or get out and about on outings to their favourite local attractions.

Activities room
Cafe
Cinema room
Garden
Garden view rooms
Hair and beauty salon
Library
Local shops nearby
Lounge area
Minibus for outings
Namaste room
Pub/ bar

Care at our home

At Mercia Grange we provide a full range of care services for older people. This means that we can continue caring for your loved one even if their needs change in future.

Types of care offered

Healthcare services

Audiologist
Chiropody
Community support services
Dentist
Dietitian
District nursing team
Local GP
Namaste care
Occupational therapy
Pharmacy service
Physiotherapy
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Mercia Grange will provide your loved one with care that is completely tailored to their individual needs and wishes.

The most important part of my role is ensuring all aspects of residents’ daily living experiences are centered around their wishes.

Michael McNelisHome Manager

Meet the rest of our team

Meaningful lifestyles at Mercia Grange

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Mercia Grange care home.

Sutton Coldfield care home invites community to honour VE Day

A Sutton Coldfield care home is opening its doors to the community to mark 80 years since the end of World War Two.

Care UK retains nationally recognised Care Catering Award title for third year in a row

Care UK colleagues are celebrating after winning the Public Sector Catering Award’s Care Catering category for the third year in a row.

Sutton Coldfield care home fulfils three former teachers’ wishes of working with children again

Care home residents in Sutton Coldfield were delighted to have the opportunity to revisit their past careers as teachers and spend the day working with...

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Mercia Grange care home.

I just want to give thanks to you all for taking such good care of Mum during her stay with you. She was only with you for a short time, but we were pleased to have found you all when life had become so difficult for her. Your care, kindness and compassion shown to Mum (and to us) will never be forgotten. It honestly meant the world to us all. You have a remarkable team with duties carried out with professionalism, efficiency and good humour. Thank you again from the bottom of our hearts.

Family of a resident, January 2025

A huge thank you for your stellar professionalism and care during my dad's life. Your wealth of knowledge, delivered in such a professional yet sympathetic manner, gave us such confidence. You made such a difference at a difficult time, and the care you gave to dad is humbling.

Family of a resident, January 2025

My grateful thanks to Amanda and her staff for the super lunch they did on Sunday for my party. Also, thanks to the rest of the staff who have helped to make my birthday so memorable.

Resident, November 2024

Your care, kindness and compassion shown to mum and to us will never be forgotten. It honestly meant the world to us all. You have a remarkable team on Sixsmith with duties carried out with professionalism, efficiency and good humour.

Relative of a resident, September 2024

Thank you for making our 64th wedding anniversary so special. The beautiful flowers, cards and the most wonderful home made cake. It was a delightful surprise. Thank you for all the care you give us both.

Resident, September 2024

Veteran Friendly Framework accredited

Care Home Awards Highly Commended 2020 Best New Care Home

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Is a dementia diagnosis life-changing?

A dementia diagnosis can be overwhelming for both individuals and their families, and many wonder whether a fulfilling life is still possible.

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Tamworth Elim Church - Tamworth, Staffordshire
Sutton Park - Sutton Coldfield
Castle Grounds - Tamworth, Staffordshire
Hill Hook Nature Reserve - Sutton Coldfield, Birmingham
Planters Garden Centre - Tamworth, Staffordshire
Barton Marina - Burton-on-Trent
National Memorial Arboretum - Burton-on-Trent
Brockhurst Stables - Sutton Coldfield
Alcapa farm - Atherstone, Warwickshire
Dobbies Garden Centres - Shenstone, Birmingham
Halls Garden Centre - Sutton Coldfield, Birmingham

Nearby Homes

Mercia Grange

West Midlands B74 4EH

CQC Rating: Good

FAQs

Mercia Grange offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, cinema room, pub/ bar and minibus for outings.

The CQC overall rating for Mercia Grange is "Good".

Mercia Grange offers residential care, dementia care, nursing care, respite care and end of life care for older people in Sutton Coldfield, West Midlands.

Yes, you can find more Care UK homes in these locations:

Care homes in the West Midlands

Care homes in Sutton Coldfield

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Mercia Grange

Mercia Grange

Welcome to Mercia Grange

At a glance

Open day – free event at Mercia Grange

Falls prevention in later life - free event at Mercia Grange

Enjoy a four-week respite stay for the price of three

Wills and Power of Attorney - free event at Mercia Grange

Understanding dementia - free event at Mercia Grange

VE Day celebration - free event at Mercia Grange

Feel good fitness - free event at Mercia Grange

Dementia café - free event at Mercia Grange

Have a look around our home

A tour of Mercia Grange

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

Meaningful lifestyles at Mercia Grange

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Sutton Coldfield care home invites community to honour VE Day

Care UK retains nationally recognised Care Catering Award title for third year in a row

Sutton Coldfield care home fulfils three former teachers’ wishes of working with children again

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Mercia Grange provide?

What is Mercia Grange’s CQC rating?

What types of care does Mercia Grange offer?

Are there any other Care UK care homes in the West Midlands?