What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is "Outstanding".

Mercia Grange

Q: What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is &quot;Outstanding&quot;.

Trusted to care in
Sutton Coldfield, West Midlands

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Photo gallery, video and 360 tour

Mercia Grange

Welcome to Mercia Grange

At Mercia Grange, we are passionate about enabling residents to continue living their life the way they want whilst receiving 'outstanding' care. Our dedicated team provide residential and dementia care in comfortable surroundings. We also offer short-term respite care and specialised end-of-life care.

The home is designed to provide the very best standards of care, with it's own luxury facilities including a cinema, café and hair salon, as well as stunning gardens.

When you join us, we will work with you and your family to learn everything we can about your life history, needs, likes and dislikes. Then we’ll design care and activity plans tailored to your unique needs and preferences.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

538 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 4EH

View map

CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Coffee, cake and friendship café – free event at Mercia Grange

Come along to our coffee, cake and friendship café every first Tuesday of the month, 2pm - 4pm.

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Coffee, cake and friendship café – free event at Mercia Grange

Open day – free event at Mercia Grange

Join us at Mercia Grange for our open day and meet our friendly team on Saturday 23rd September 2023, 10am - 4pm.

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Pre-book your Summer respite stay now

At Care UK, we understand the importance of planning a well-earned break when caring for a loved one. That’s why we do things a little differently and offer advanced bookings for Summer 2023 respite stays.

Find out more

Meet the team open day - free event at Merica Grange

Come along to our open day and meet our friendly team on Wednesday 11th October 2023, 10am - 4pm.

Find out more

Meet the team open day - free event at Merica Grange

Have a look around our home

At Mercia Grange, residents can enjoy a range of facilities including our café, cinema and hair salon, giving them access to a fulfilling lifestyle without leaving the home.

View 360 tour

Life at our home

Living at Mercia Grange is all about living life in the way you choose, and residents are always supported to maintain their independence. From the moment your loved one moves in, we will get to know them well, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

Your loved one is welcome to do whatever brings them satisfaction and happiness. They can join in with group activities such as exercise classes. If they wish, they can help around the home, or get out and about on outings to their favourite local attractions.

Cafe
Cinema room
Garden
Hair and beauty salon
Minibus for outings
Pub/ bar

Care at our home

At Mercia Grange we provide a full range of care services for older people. This means that we can continue caring for your loved one even if their needs change in future.

Types of care offered

Healthcare services

Namaste care

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Mercia Grange will provide your loved one with care that is completely tailored to their individual needs and wishes.

I have a passion for dementia care and ensuring the team deliver a high standard of person-centred care. Each person is different, and as a manager, it’s important that I listen to colleagues, residents and their families.

Lynn BennettHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Mercia Grange care home.

Triple shortlisting for the NACC Awards

Care UK has been shortlisted in three categories at the prestigious National Association of Care Catering (NACC) Awards.

Special guest joins Sutton Coldfield care home to celebrate summer in style

A care home in Sutton Coldfield hit the right note when they welcomed friends, neighbours and a very special guest for their summer festival.

Care UK achieves excellence at the Care Home Awards

Care UK was the most awarded provider at this year’s Care Home Awards, taking away eight accolades following the ceremony.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Mercia Grange care home.

Thank you for everything for Dad's 90th birthday. Everybody made it a special day, with a lovely cake and present for him.

Relative of a resident, August 2023

My mother gets on very well with the staff, I can tell with how she interact with them. The staff are very pleasant with her, and they always speak kindly to her.

Relative of a resident, April 2023

She is well cared for, she is warm, well fed, we are happy she is safe. The activities she takes part in have really benefited her mentally, she has taken part in a lot of activities and is back to her old self.

Relative of a resident, April 2023

The physical resource is excellent, the decor and furnishing is of high standard, the culture of the home gives freedom to visitors to move around and feel that their loved one is at home.

Relative of a resident, April 2023

The level of care is second to none and Grandad has built up an excellent rapport with staff, who treat him with kindness, dignity and respect. We are always impressed with the excellent facilities and extremely high standards of cleanliness and maintenance.

Granddaughter of a resident, January 2023

Care Home Awards Highly Commended 2020 Best New Care Home

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Tamworth Elim Church - Tamworth, Staffordshire
Sutton Park - Sutton Coldfield
Castle Grounds - Tamworth, Staffordshire
Hill Hook Nature Reserve - Sutton Coldfield, Birmingham
Planters Garden Centre - Tamworth, Staffordshire
Barton Marina - Burton-on-Trent
National Memorial Arboretum - Burton-on-Trent
Brockhurst Stables - Sutton Coldfield
Alcapa farm - Atherstone, Warwickshire

Nearby Homes

Mercia Grange

West Midlands B74 4EH

CQC Rating: Outstanding

FAQs

Mercia Grange offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, cinema room, pub/ bar and minibus for outings.

The CQC overall rating for Mercia Grange is "Outstanding".

Mercia Grange offers residential care, dementia care, nursing care, respite care and end of life care for older people in Sutton Coldfield, West Midlands.

Yes, you can find more Care UK homes in these locations:

Care homes in the West Midlands

Care homes in Sutton Coldfield

Mercia Grange care home

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Mercia Grange

Mercia Grange

Welcome to Mercia Grange

At a glance

Coffee, cake and friendship café – free event at Mercia Grange

Open day – free event at Mercia Grange

Pre-book your Summer respite stay now

Meet the team open day - free event at Merica Grange

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Triple shortlisting for the NACC Awards

Special guest joins Sutton Coldfield care home to celebrate summer in style

Care UK achieves excellence at the Care Home Awards

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Mercia Grange

Mercia Grange

Welcome to Mercia Grange

At a glance

Coffee, cake and friendship café – free event at Mercia Grange

Open day – free event at Mercia Grange

Pre-book your Summer respite stay now

Meet the team open day - free event at Merica Grange

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Triple shortlisting for the NACC Awards

Special guest joins Sutton Coldfield care home to celebrate summer in style

Care UK achieves excellence at the Care Home Awards

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Mercia Grange provide?

What is Mercia Grange’s CQC rating?

What types of care does Mercia Grange offer?

Are there any other Care UK care homes in the West Midlands?