What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is "Outstanding".

Mercia Grange

Q: What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is &quot;Outstanding&quot;.

Trusted to care in
Sutton Coldfield, West Midlands

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Photo gallery, video and 360 tour

Mercia Grange

Welcome to Mercia Grange

At Mercia Grange, we’re passionate about enabling residents to continue living life the way they want while receiving ‘outstanding’ care. Our dedicated lifestyle team provide a varied and flexible activities programme seven days a week, so residents can enjoy keeping fit with gentle exercise classes, being entertained by our regular concerts, and much more!

We know how important it is to stay connected with the local community, so we often invite schools in and host public events like our monthly Coffee, Cake & Friendship café. Residents also love taking trips out to their favourite local places in our minibus. If your loved one values doing routine tasks around the home, like peeling vegetables for lunch or helping in the garden, we’d love their help. Our seaside-themed garden is secure and wheelchair-friendly, so it's perfect for pottering. Is there a wish or goal you’d like to achieve? Hang your wish on our wishing tree and we’ll do our best to make it happen!

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

538 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 4EH

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Friendship café – free event at Mercia Grange

Come along to our coffee, cake and friendship café!

Find out more

Friendship café – free event at Mercia Grange

Have a look around our home

At Mercia Grange, residents can enjoy a range of facilities including our café, cinema and hair salon, giving them access to a fulfilling lifestyle without leaving the home.

View 360 tour

Life at our home

Living at Mercia Grange is all about living life in the way you choose, and residents are always supported to maintain their independence. From the moment your loved one moves in, we will get to know them well, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

Your loved one is welcome to do whatever brings them satisfaction and happiness. They can join in with group activities such as exercise classes. If they wish, they can help around the home, or get out and about on outings to their favourite local attractions.

Cafe
Garden
Hair and beauty salon
Cinema room
Pub/ bar
Minibus for outings

Care at our home

At Mercia Grange we provide a full range of care services for older people. This means that we can continue caring for your loved one even if their needs change in future.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Mercia Grange will provide your loved one with care that is completely tailored to their individual needs and wishes.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Mercia Grange care home.

Care UK shortlisted for three catering awards

Care UK teams are delighted to have been recognised in three different categories at the Public Sector Catering Awards.

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK has been announced as a finalist in the Best Employee Engagement category at the 2023 UK Employee Experience Awards.

A story that’s plot on – Sutton Coldfield care home residents read bedtime stories to local children

Residents at a care home in Sutton Coldfield have been reading a collection of short bedtime stories to local children.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Mercia Grange care home.

The level of care is second to none and Grandad has built up an excellent rapport with staff, who treat him with kindness, dignity and respect. We are always impressed with the excellent facilities and extremely high standards of cleanliness and maintenance.

Granddaughter of a resident, January 2023

Mercia Grange is a fabulous care home. My father is settled and content and very well cared for. As a family, we are always made to feel part of everything at Mercia Grange and visits are a joy! Couldn't be happier that this is dad's home!

Daughter of a resident, January 2023

I am a Physiotherapist who has the pleasure of regularly visiting Mercia Grange, it is by far the best I have seen! Of most importance is the friendliness of staff and care for the residents. Residents have regular activities, lovely areas like the lounge for family visits. It is in general a beautifully clean and extremely well kept building. Thank you to all the staff who have always made me feel so welcome!

L.R Physiotherapist, January 2023

Thank you for looking after me and making my stay such a pleasant experience.

Resident, July 2022

My heartfelt thanks for the love everyone showed to my mum. Thank you to everyone for their kindness, thoughtfulness and fun to make her time happy in your care. We couldn’t have chosen her a better care home.

Daughter of a resident, June 2022

Care Home Awards Highly Commended 2020 Best New Care Home

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Download directions to our home

Directions to Mercia Grange

FAQs

Mercia Grange offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, cinema room, pub/ bar and minibus for outings.

The CQC overall rating for Mercia Grange is "Outstanding".

Mercia Grange offers residential care, dementia care, nursing care, respite care and end of life care for older people in Sutton Coldfield, West Midlands.

Yes, you can find more Care UK homes in these locations:

Care homes in the West Midlands

Care homes in Sutton Coldfield

Mercia Grange care home

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