What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is "Outstanding".

Mercia Grange

Q: What is Mercia Grange’s CQC rating?

The CQC overall rating for Mercia Grange is &quot;Outstanding&quot;.

Trusted to care in
Sutton Coldfield, West Midlands

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Photo gallery, video and 360 tour

Mercia Grange

Welcome to Mercia Grange

Mercia Grange is a CQC-rated ‘outstanding’ care home providing a full range of round-the-clock care for older people. Our team in Sutton Coldfield, West Midlands, provide residential, dementia and nursing care, as well as respite and compassionate end of life care.

The home is subdivided into smaller suites on each floor, helping to keep hustle and bustle to a minimum, which is particularly important for residents who are living with dementia. Every aspect of the home’s design incorporate touches that help people living with dementia to feel at home and to find their way around independently.

Each of the home’s 67 en-suite bedrooms are beautifully decorated and furnished. And if your loved one likes the idea of being close to the garden, they can choose a room with direct access to our lovely landscaped gardens.

At a glance

Location

538 Lichfield Road
Four Oaks
Sutton Coldfield
West Midlands
B74 4EH

View map

CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Advanced respite bookings until the end of August

If you care for an older loved one at home and need some time away this summer – our teams can help. Right now, we’re offering pre-bookable respite stays up until the end of August 2022.

Find out more

Advanced respite bookings until the end of August

Dementia Friends Session – free event at Mercia Grange

Join us at Mercia Grange care home to meet Customer Relations Manager and Dementia Champion Rachel Mackay.

Find out more

Dementia Friends Session – free event at Mercia Grange

Dementia Friends Session for National Dementia Carers Day – free event at Mercia Grange

Come along to our free session, to understand how dementia affects people, and ways you can help.

Find out more

Dementia Friends Session for National Dementia Carers Day – free event at Mercia Grange

Have a look around our home

At Mercia Grange, residents can enjoy a range of facilities including our café, cinema and hair salon, giving them access to a fulfilling lifestyle without leaving the home.

View 360 tour

Life at our home

Living at Mercia Grange is all about living life in the way you choose, and residents are always supported to maintain their independence. From the moment your loved one moves in, we will get to know them well, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

Your loved one is welcome to do whatever brings them satisfaction and happiness. They can join in with group activities such as exercise classes. If they wish, they can help around the home, or get out and about on outings to their favourite local attractions.

Cafe
Garden
Hair and beauty salon
Cinema room
Pub/ bar
Minibus for outings

Care at our home

At Mercia Grange we provide a full range of care services for older people. This means that we can continue caring for your loved one even if their needs change in future.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Mercia Grange will provide your loved one with care that is completely tailored to their individual needs and wishes.

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Catherine EvansHome Manager

Meet the rest of our team

Meaningful Lifestyles at Mercia Grange

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How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Mercia Grange care home.

‘Love and lots of give and take’ – the secret to a long marriage according to Sutton Coldfield residents

Love was in the air at a Sutton Coldfield care home when two residents celebrated their blue sapphire anniversary.

Care UK triumphs at the National Care Home Awards

For an incredible third time in a row, Care UK has won the gold trophy for the ‘Outstanding Larger Care Provider’ category at the Care Home Awards.

Care UK announces two senior appointments to support growth and quality agenda

After four decades of sustained growth Care UK has announced two senior appointments to help it deliver planned future growth while ensuring it maintains its...

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Mercia Grange care home.

My heartfelt thanks for the love everyone showed to my mum. Thank you to everyone for their kindness, thoughtfulness and fun to make her time happy in your care. We couldn’t have chosen her a better care home.

Daughter of a resident, June 2022

We had our visit today with Dad and it was so lovely, we felt so close to him and after a while you forget the window is there! It was such a happy half hour and Dad coped with it really well and he enjoyed it too. We could all hear each other great and it was lovely and warm.

Relative of a resident, December 2020

I wanted to say a big thank you to everyone at Mercia Grange for taking care of my dad. It was a very difficult decision placing my dad in a care home and so a huge relief when I met such lovely, caring people I knew he would be cared for.

Relative of resident, July 2020

Just to say a huge thank you for caring for everyone at this difficult time- you are all stars and it means so much to know that our mum and dad are being looked after.

Relative of resident, July 2020

Upon visiting Mercia Grange with a view to acquire a placement for my sister, we were so impressed with every aspect. The home was run very professionally and homely.

Mr & Mrs B, Relative of Resident, December 2019

Care Home Awards Highly Commended 2020 Best New Care Home

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Health Investor Award Winners 2022 - Residential Care Provider of the Year

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Watch a video about the process

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is assisted living?

Discover what types of care assisted living offers and whether it is the right choice for you or your loved one.

What's the difference between a care home and a nursing home?

Discover the different types of care that care homes and nursing homes offer for residents.

How to care for someone with dementia

Learn the best way to care for someone with dementia, from how to keep them happy to the questions you should avoid asking.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.

Download directions to our home

Directions to Mercia Grange

FAQs

Mercia Grange offers residential, dementia, nursing, respite and end of life care for older people in Sutton Coldfield, West Midlands.

The CQC overall rating for Mercia Grange is "Outstanding".

Yes, you can find more Care UK homes in these locations:

Care homes in the West Midlands

Care homes in Sutton Coldfield

Mercia Grange care home

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