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Our team at
Oat Hill Mews

Trusted to care in Market Harborough, Leicestershire

Trusted to care in Market Harborough, Leicestershire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

We're recruiting a close-knit team of managers, carers, nurses and support colleagues at Oat Hill Mews care home. We select people for their caring and professional attitude and passion for delivering the best in care and service. As our team grows we'll be adding more of their profiles to this page. 

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Susanne Stevens

Home Manager

Susanne Stevens

I have been passionate about providing excellent care throughout my career.

I joined Care UK as I wanted to work with a company that shared my belief in providing excellent care for residents and share my passion of person-centred care. As a Home Manager, I believe I must be organised, calm, empathetic and patient to provide the best care to residents. By having these traits, it has helped me to build great relationships with residents which is often my favourite part of my job. I enjoy getting to know residents and learning about their hobbies and their interesting lives before joining us at Oat Hill Mews.

One of my biggest achievements in my career is my BSc in Nursing that led me to working as a Nurse. I then moved on to home management within a few years as I loved watching staff develop and provide the residents with the best care. One of my biggest achievements throughout my career was developing my team to provide the best care which was rewarded with an improvement in our CQC score.

Mark Evans
Customer Relations Manager

I joined Oat Hill Mews in 2022 after researching Care UK and immediately knew that their core values aligned with my own; delivering fulfilling lifestyles for residents is very close to my heart. I think it’s important to show care, compassion, honesty and transparency in my role as I work closely with relatives to understand their loved one’s needs, so we can provide the best care and support to them. 

I enjoy meeting new people, which is an added bonus of my role, and learning all about their life experiences. Joining Care UK’s brand new home in Market Harborough has been an excellent opportunity for me and presents its challenges, but I intend to set the bar to the highest standard from the outset, delivering the highest quality in care for residents. Growing my own business from the ground up has prepared me for this challenge.

In my spare time, when I’m now putting my all into fulfilling residents’ lives, I enjoy football, rugby, golf and exploring new technologies!

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.