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Our team at
Parsons Grange

Trusted to care in Shinfield - Reading, Berkshire

Trusted to care in Shinfield - Reading, Berkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

Our dedicated and caring team at Parsons Grange provide high quality, person-centered, care for residents. Why not get to know them better....

Rozina Ali

Home Manager

Rozina Ali

I have over twenty years’ experience in working in older people’s care.

My passion is caring and supporting older people to be as independent as possible. I believe in involving residents in all decision making so they can live each day in the way they wish.

My father was diagnosed with dementia, so I understand how hard hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end, and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes. 

I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading. 

Muneera Ismail
Deputy Manager

I’m a trained nurse, and previously, I was working as Deputy Director of Clinical Services at Nelson Mandela Children’s Hospital. I joined Care UK because I wanted to make a meaningful impact, and the care provider’s values align with my own. I love the focus on ‘teamwork’ especially.

I’ve had exciting experiences in my career, including being invited to participate in an international conference with world-renowned researchers as a panel speaker after presenting my own research findings.

In my Deputy Manager role, it’s important to have attention to detail, great time management, mentoring and teaching abilities and problem solving and risk management skills. I take pride in empowering the team with skills and knowledge and knowing the residents at Parsons Grange are happy and healthy.

The key part of my role is making sure residents are safe and the team is empowered. Seeing my team develop makes me proud of what I do.

When I’m not working, I enjoy fishing and travelling.

Claire Usher
Customer Relations Manager

I have 25 years of customer service experience, including most recently as Client Services Manager in pharmaceuticals marketing. I decided to join Parsons Grange because it is a caring and rewarding environment to work in.

As Customer Relations Manager, it’s important for me to be empathetic, patient and a great listener. I enjoy each morning greeting the residents, but my favourite part of the day has to be introducing the home to prospective families and loved ones. I am very proud of Parsons Grange and our team.

The most important part of my role is delivering on what I promise, and, with the help of care teams, ensuring residents receive the optimal care they deserve. Seeing happy residents and relatives and knowing that as a home we have provided a caring, warm, loving home and most importantly an environment where residents can thrive and not just exist which makes me proud of what I do.

Sherilee Cosham
Lifestyle Coordinator

Before joining Care UK, I worked as a Property Maintenance Manager, but I was looking for a more rewarding job and a complete change of career. I have a background in events and parties, so the role of Lifestyle Coordinator seemed like a good fit for me.

It’s my role to organise fun activities and make sure that residents are leading a varied and fulfilling life in the home. In this role, you need to be kind, caring, bubbly and positive, with a good dose of empathy and compassion.

I love when an activity makes residents feel happy and fulfilled. One highlight was when a resident living with dementia who was terrified of birds handled a few birds of prey in the home, which made them feel alive and exhilarated! Making a difference in people’s lives is so rewarding.

When I’m not working, I love spending time with my grandchildren and family or socialising with friends. I also like taking long country walks, cooking, furniture painting and interior design.

Gracious Mlambo
Business Administrator

Before joining Care UK, I was working as a Finance and Administration Manager in an organisation in South Africa. I have a Bachelor of Commerce honours degree in finance and business management, as well as several post-graduate certificates. I was keen to join Care UK because their values resonate with my own personal philosophy.

In this role, it’s important to be patient, empathetic, confident and presentable. My favourite part of the day is our morning meeting where the team gets inspired to care for the lovely residents at Parsons Grange.

The most important part of my role is ensuring our colleagues are paid correctly so they can focus on caring for the residents. I feel proud whenever I can make residents smile.

When I’m not at work, I love reading motivational books.

Michael Gianfelice

I was working as a Maintenance Manager for another care provider when I decided to join Care UK because they offered better opportunities for me.

In this role, it’s important to be approachable, professional and prompt, with quick decision-making abilities. The key part of my role is making sure the home is safe and compliant.

I’m a one-man band in this role. Being promoted to manage the home and be the go-to person when things go wrong was the highlight of my career so far. I feel like I have a huge part to play within Parsons Grange, and being able to help others always puts a smile on my face. I love to see the smiles of families and residents when I have helped them out – it's my favourite part of my working day.

Outside of work, I enjoy spending time with my girlfriend and three children, and eating lots of food.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.