I’ve been a qualified Mental Health Nurse for 23 years, and before I joined the Perry Manor team in 2016 was the Deputy Hospital Director of a psychiatric hospital. Having previously worked for Care UK in its mental health division, I respected the organisation’s ‘care first, business second’ ethos, so it was a natural choice when I wanted the challenge of running a residential care home.
I have a passion for person-centred care and I see how hard my team works every day to deliver impressively personalised care. I love walking around the home chatting to residents, relatives and colleagues. I also enjoy delivering colleague training. Every member of the team brings something different, and supporting them to achieve their potential is a large part of what I do.
It’s been an exciting few years at Perry Manor. In late 2018 we were thrilled to receive an ‘outstanding’ rating from the Care Quality Commission at our routine quality inspection. We were the first home in Worcester to achieve this rating.
I’m also honoured to have won some recent awards: silver in the British Journal of Nursing Awards 2019 and Best Dementia Care Manager at the National Dementia Care Awards 2019.
Away from work, I like to unwind by doing yoga or some gardening. My two children keep me busy too.
I’m a registered mental health nurse and have managed other homes, including one for young adults with enduring mental health needs. I joined Care UK, and Perry Manor, when the home opened in 2014 because I was keen to care for older people in a beautiful environment, and to commission a new service.
While we work very hard to give residents the individual quality care they deserve, I love having a laugh with them. Making their day special is ultimately what our work is all about and it’s great to see them happy and enjoying the activities too. It’s also rewarding to see the colleagues I’ve trained and supported doing an excellent job.
I'm also the Infection Prevention & Control (IPC) Champion. My role is vital to ensuring that colleagues at Perry Manor maintain a high standard of hygiene and cleanliness as this is fundamental to keeping residents, colleagues and visitors safe.
I joined Care UK, and Perry Manor, in 2017 because I wanted to work for an organisation that cares for colleagues and residents alike.
In my career I’ve done such things as working in event management, insurance and work-based learning. I’ve met famous people, but what I most enjoy now is meeting new residents and their families and helping them to make the right decision about their care. By far, what I most enjoy about this role is the fact that I am making a difference to families and the residents themselves.
In my spare time I love going exploring in my campervan, walking my three dogs or skating with my son.
I joined Care UK (in 2016) because I was keen to work for an organisation that treats its people with respect and gives them opportunities to achieve and succeed in their roles. Before moving here, I was a healthcare assistant in other local care homes.
I have the best job because I get to have fun with the residents. We do so many different things: we get creative, we dance, play games – you name it! I also organise some of our events, including Care Home Open Day.
Working here gives me all sorts of opportunities to try new things and to challenge myself. You never quite know what each day will bring! We have a very supportive management team in the home who help you to do anything you set your mind to. We have the attitude that anything is possible, both for residents and for colleagues.
I joined Perry Manor in August 2018. I’m an experienced care home chef/catering manager and I have a couple of family members who are residents here. They said how friendly and family orientated the home is, so I thought I’d apply.
I enjoy seeing residents looking happy in anticipation of lunch or dinner, as well as hearing their feedback afterwards. My team is here to give the residents what they would like, so it’s important to be approachable, to listen and to act on residents’ comments.
I’m learning residents’ likes and dislikes as I get to know them. Food is an important aspect of their health and wellbeing, and I like helping to bring back food-related memories from their earlier lives; taste – like smell – can evoke fond memories for people.
When I left university I was determined to work in an organisation where the people were passionate about the work they did. Care UK was just such a place, and I’ve worked here pretty much since I graduated in 2014.
This role is a great combination: I enjoy working on the details, on rotas and planning, but I also really enjoy the interaction I get to have with residents, families and colleagues every day. There’s good balance and variety. There’s still lots to learn, but I was very proud to receive a regional award for ‘Going the Extra Mile’ last year.
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