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Perry Manor care home in Worcester

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Katherine Matthews

home manager

Having previously worked as a qualified RMN for 20 years, and as a deputy hospital director, I originally joined Care UK in 2006 working in the mental healthcare division.  I decided that I need a new challenge in running a care home, and Care UK gave me the opportunity to transfer to residential care services as home manager at Perry Manor in 2016. 

To do my job, you need to have compassion, the ability to listen and a passion for person-centred care – of which I have plenty, and a good manager needs to be firm, fair, kind and listen to the team. 

My favourite part of the day is walking around the home – I love meeting the residents and the team as it gives me the opportunity to connect with people and to see how their day is going.

I have been made incredibly welcome at Perry Manor and am excited to be part of the team and instrumental in making positive changes for both the team and residents.

The biggest professional challenge in my career was passing my MA as well as turning around a failing hospital and achieving a 'good' rating in all five areas of the CQC inspection as a result.

In my spare time, my children keep me very busy.  However, I do love a spot of gardening and participate in some yoga. 

Andie Frater

deputy manager

I’m a registered mental health nurse and have managed other homes, including one for young adults with enduring mental health needs. I joined Care UK, and Perry Manor, when the home opened in 2014 because I was keen to care for older people in a beautiful environment, and to commission a new service.

While we work very hard to give residents the individual quality care they deserve, I love having a laugh with them. Making their day special is ultimately what our work is all about and it’s great to see them happy and enjoying the activities too. It’s also rewarding to see the colleagues I’ve trained and supported doing an excellent job.

Jimi Wright

customer relations manager

I joined Care UK, and Perry Manor, in 2017 because I wanted to work for an organisation that cares for colleagues and residents alike.

In my career I’ve done such things as working in event management, insurance and work-based learning. I’ve met famous people, but what I most enjoy now is meeting new residents and their families and helping them to make the right decision about their care. By far, what I most enjoy about this role is the fact that I am making a difference to families and the residents themselves.

In my spare time I love going exploring in my campervan, walking my three dogs or skating with my son. 

Vanessa Harris

unit manager

I watched Perry Manor being built as I live close by. I wanted to work here as soon as it opened in 2014. Before joining the home, I was a care assistant at another residential home. After six months of working for Care UK, I was promoted to team leader and then unit manager of the Elgar suite. 

I love feeling that I’m making a difference to residents’ lives. It’s very rewarding to make them smile or to give them a hug. The Elgar suite is like one family – it’s a very friendly and warm place to live or work. This helps new residents to settle in and feel special, which is very important. 

Donna White

unit manager

I’m an experienced care service and deputy home manager, and I joined Care UK in 2015 because I’d read excellent reviews about the company. I like the fact that no two days are the same here, but the best part of any day is making a resident smile and making their life better in any way I can. 

I’m very interested in dementia, and have trained as a dementia specialist; achieving the dementia standards has been a big career highlight for me. I love the family-friendly atmosphere of Perry Manor. Our team as a whole is very dedicated to residents, which makes the home a happy place for the people we care for. 

Tiffany Thompson

lifestyle lead

I joined Care UK (in 2016) because I was keen to work for an organisation that treats its people with respect and gives them opportunities to achieve and succeed in their roles. Before moving here, I was a healthcare assistant in other local care homes.

I have the best job because I get to have fun with the residents. We do so many different things: we get creative, we dance, play games – you name it! I also organise some of our events, including Care Home Open Day. 

Working here gives me all sorts of opportunities to try new things and to challenge myself. You never quite know what each day will bring! We have a very supportive management team in the home who help you to do anything you set your mind to. We have the attitude that anything is possible, both for residents and for colleagues. 

Rachel Dipple

head chef

I joined Perry Manor in August 2018. I’m an experienced care home chef/catering manager and I have a couple of family members who are residents here. They said how friendly and family orientated the home is, so I thought I’d apply. 

I enjoy seeing residents looking happy in anticipation of lunch or dinner, as well as hearing their feedback afterwards. My team is here to give the residents what they would like, so it’s important to be approachable, to listen and to act on residents’ comments. 

I’m learning residents’ likes and dislikes as I get to know them. Food is an important aspect of their health and wellbeing, and I like helping to bring back food-related memories from their earlier lives; taste – like smell – can evoke fond memories for people. 

Mike Briggs

maintenance manager

I was an IT support engineer for thirty years and I joined Care UK in 2017. I have good DIY skills, I’m good with people and a good team player and I shared the company’s vision for older people’s care. It was quite a change for me, but I’ve seized the opportunity with both hands. 

You never know what each day is going to bring, but that’s a lot of the fun – and the challenge – of this job. And it’s wonderful to have a bit of time with the residents. They’re full of stories, and it’s great to find out about their life experiences. 

Alex Merrick

business administrator

When I left university I was determined to work in an organisation where the people were passionate about the work they did. Care UK was just such a place, and I’ve worked here pretty much since I graduated in 2014. 

This role is a great combination: I enjoy working on the details, on rotas and planning, but I also really enjoy the interaction I get to have with residents, families and colleagues every day. There’s good balance and variety. There’s still lots to learn, but I was very proud to receive a regional award for ‘Going the Extra Mile’ last year. 

Lynn Bennett

head housekeeper

Before joining Perry Manor, I was cleaning supervisor at the University of Worcester. I moved to the care home in November 2017 because I felt I wanted to work in a sector where I could make a difference to people’s lives. I haven’t looked back! I love all aspects of my role here and being park of the Perry Manor, and Care UK, family. 

There’s always a lot to do, but I wouldn’t have it any other way. I like to work hard and the residents deserve the best. I’m looking forward to continuing to improve the standards across the home, and working with the team to make this an ‘outstanding’ home. We can do it!

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