Care homes | Who are we | Care UK

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Who are we

We've been supporting people to live fulfilling lives for over 30 years.

At Care UK, we care for older people in warm, friendly and comfortable care homes across England and Scotland. Our 9,000-plus colleagues provide a wide range of quality care services, ranging from residential and nursing care, to day and respite care, dementia care and end-of-life care. 

While we care for more than 6,500 people in 100-plus care homes, each resident receives care and support that’s tailored to their individual needs, interests and wishes.

Fulfilling lives every day

Our vision is to be the UK’s favourite care provider, helping residents lead fulfilling lives – living happy, healthy lives in any way they choose, with care that’s personalised to their needs and wishes. 

Fulfilling lives is our promise to deliver outstanding care to every resident, every day, and underpins everything we do. It’s instilled in our values, of Caring, Passionate and Teamwork which shape how we work as an organisation, as care homes, and as carers supporting residents. And it structures our approach to care quality, through our four pillars of care; 

Health and wellbeing

Our track record of quality service comes from being focused on answering the specific needs of each person we care for. This person centred approach enables us to see life through the eyes of each resident, working with them and their family to understand their personality and preferences so that we can create a care plan that’s as unique as they are.

Living well with dementia

Our teams are passionate about providing services and support that enable resident’s living with dementia to enjoy meaningful experiences, helping to reduce their anxiety and enhance their wellbeing. We have partnered with the Association for Dementia Studies at the University of Worcester, who have helped us develop and deliver Fulfilling Lives dementia training– a bespoke programme that reaches all our teams, from carers and nurses to our maintenance and housekeeping teams. 

And we work with Dr Nori Graham, a renowned dementia expert, to ensure our dementia strategy is answering the changing needs of the UK’s older population. Read more about our approach to dementia care.

Meaningful lifestyles

We believe in helping every person to live as independently as possible and enjoy the best quality of life. Our philosophy is to provide meaningful lifestyles. We support residents to continue enjoying lifelong activities and interests, or to try something new. Some residents like to do light tasks around the home to feel useful and valued, while others enjoy the entertainments and outings we organise.

Dining with dignity

At Care UK we’re spearheading innovation across care home catering. This includes evolving tasty, nutritious recipes for different dietary needs, enhancing food presentation, driving the use of fresh produce and new catering technologies, creating bespoke dementia-friendly crockery, and enhancing training for chefs and catering teams. As a result, we have created a dining experience that residents look forward to, where they are more relaxed and are supported to eat more. Find out more about our approach to food and dining.

People you can trust

We understand that finding the right care home for a loved one, and moving them into their new home, can be a difficult experience for all the family. That’s why we recruit our home teams as much for their caring nature as for their experience. Our homes are full of compassionate and inspirational professionals who put their hearts and souls into creating a happy and loving environment for residents and their families. Find out more about our support for families and carers and how we provide support at a stressful time.

Latest news

Teams at nine homes waiting to find out if they are taking home a trophy this Friday

Teams at nine homes waiting to find out if they are taking home a trophy this Friday

November 15 2019

Teams from Care UK homes as far apart as Stonehaven and Dorset are getting ready to travel to Leicester this Friday to find out if they are winners in a prestigious national award scheme.

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Colchester-based care provider shortlisted for two major awards

Colchester-based care provider shortlisted for two major awards

November 12 2019

Care UK Residential Care Services has been shortlisted in two categories of the prestigious national Laing Buisson Awards.

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Cheadle care home donates money to a local hospice

Cheadle care home donates money to a local hospice

November 8 2019

A local care home has donated £500 to St Ann’s Hospice, after Coronation Street stars filmed moving scenes on their premises.

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Quartet of finalists for top dementia awards

Quartet of finalists for top dementia awards

November 7 2019

Care UK teams will have their fingers crossed this week as they wait to find out whether any of their four finalists will pick up a trophy at the 2019 National Dementia Care Awards this Thursday (7th)

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