Lowestoft home gets seal of approval from national watchdog

Company news

Apr 04, 2014

Care UK’s Blyford care home in Lowestoft has been given the seal of approval by a national care watchdog, with residents praising the care they receive and the kindness of the home’s team.

The Care Quality Commission (CQC) inspectors recently examined Blyford and interviewed team members, residents and relatives before announcing that the home now meets the Government’s five national standards of quality and safety, which are:

1. Treating people with respect and involving them in their care
2. Providing care, treatment & support that meets people's needs
3. Caring for people safely & protecting them from harm
4. Staffing
5. Management

Residents told inspectors how much they appreciated the care they were given - one person said, “Staff here are brilliant, I can’t find fault” whilst another said “I don’t think you would find a better place”.

Residents’ choices and preferences are central to the care given, with their views taken into account at all stages. The inspectors were able to see how this is managed day to day, examining care and treatment plans and talking to team members and residents. Family members are also consulted during the consent process when necessary and formal records of consent kept.

Manager at Blyford, Marc Scott, said: “We have a dedicated team here at Blyford who work really hard to ensure that residents live happy and fulfilling lives and that a high standard of care is delivered. I am thrilled with the inspectors’ report and delighted that we meet the Government and the CQC’s standards of care.”

Blyford care home on Blyford Road provides residential care for older people with Alzheimers and other forms of dementia. The adjacent wellbeing centre provides day care clubs and activities for older members of the community living in their own homes. For more information about Blyford and Care UK’s other Suffolk homes visit www.careuk.com/suffolk or call 0333 321 0956.