Highlighted home news
Jul 18, 2025
A care home in Poole has been recognised for its commitment to the armed forces community.
Care UK’s The Potteries, on York Road, Broadstone, is the first care home in Dorset to receive Veteran Friendly Framework (VFF) status – certifying the enhanced care and support for veterans living at the home.
The VFF initiative was launched in 2023 with the aim of tackling loneliness and isolation and delivering improved health and wellbeing outcomes for over 25,000 veterans living in care homes across England.
To achieve its accreditation, The Potteries was required to meet eight standards, including noting armed forces status within care plans, addressing social isolation and signposting to support services such as the local Royal British Legion branch and other charities that provide support for veterans or partners of veterans.
The care home has also introduced a range of activities including a veteran brunch club, which is held every third Wednesday of each month from 10.30am-12pm.
Zita Turner, Home Manager at The Potteries, said: “We’re so proud to have become a VFF-approved care home.
“We pride ourselves on being warm and inclusive to all, so it is important for us to provide the right environment for veterans to thrive here. We’ve learned so much in the process and have already made many connections within the local armed forces community, as well as hosting trips out to the Tank Museum and Broadstone War Memorial. We also have our own garden of remembrance where residents can sit and reflect.
“The entire team has been working tirelessly to achieve the accreditation, and I’d like to say a big thank you to all of them. We’re looking forward to welcoming more veterans from the community into our home.”
On Friday 15th August, from 2pm-4pm, The Potteries will mark the 80th anniversary of Victory over Japan Day as team members and residents celebrate the spirit of the 1940s. Members of the community are invited to enjoy an afternoon of music and dancing in the garden, with live entertainment from a vintage singer and afternoon tea.
The Potteries provides full-time residential, nursing and dementia care, as well as short-term respite care, and boasts plenty of space – both indoors and out – for relaxation and recreation. The home has been designed to deliver the very best standards of care and to enable residents to live active and fulfilled lives in a luxury environment.
187 York Road, Broadstone, Poole, Dorset, BH18 8ES
The Potteries
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