Acacia

Trusted to care in London, Greater London

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Acacia

Welcome to Acacia

Acacia is a welcoming care home in South Norwood. Our experienced teams offer residential, dementia and nursing care on a permanent and respite basis.

Set in an ideal, quiet location, Acacia care home offers modern facilities and a variety of amenities including cosy communal areas, a café and a hair and beauty salon. Each tastefully decorated bedroom has its own en-suite bathroom and outside there are large, beautifully landscaped gardens.

Thanks to our dedicated activities team, residents at the Great London care home enjoy a wide range of engaging activities, social events and outings in our home's own minibus.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

32 Chalfont Road
London
Greater London
SE25 4AA

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CQC Rating

Not yet inspected

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Have a look around our home

At Acacia there are plenty of luxury facilities for residents to enjoy.

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Life at our home

At Acacia, we treat everyone as individuals so they can live fulfilling, rewarding and happy lives. Our teams take the time to get to know each resident, creating personalised care plans, tailored to their interests and needs. Our homes are designed to promote wellbeing and independence for the people we care for. We take pride in creating comfortable, safe surroundings where there’s a warm family atmosphere.

Church Services
Garden
Garden view rooms
Hair salon
Library
Local shops nearby
Lounge area
Minibus for outings
Pet friendly visits
Pub/ bar

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Acacia will provide your loved one with care that’s completely tailored to their individual needs and wishes.

As the Home Manager, I take great pleasure in being actively involved in all aspects of our home. With my nursing background, I understand the significance of delivering the highest quality care possible. I believe it’s essential to involve our residents in creating their care plans, allowing us to provide the support they truly want and need.

Angela Christian
Home Manager

Meet the rest of our team

Care at our home

Our aim is to deliver high-quality, personalised care choden by residents and their families. At Acacia, we design care and lifestyle plans, and even menus, that uniquely reflect your loved one's individuality, so they can live each day in the way that suits them.

Types of care offered

Healthcare services

Chiropody
Dentist
Dietitian
Local GP
Namaste care
Neurological challenges
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Speech and language therapy

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Managing weight in older people with dementia

Weight loss can be common in people with dementia for a number of reasons including changes in appetite, swallowing difficulties and increased activity.

Why dementia may cause hallucinations

Some forms of dementia can cause a person to experience hallucinations.

Navigating difficult conversations with a person with dementia

If your loved one is irritable or upset, it’s often a sign that they’re struggling or that something feels too much for them. Taking time to put yourself in...

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Not yet inspected

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Acacia care home.

Care UK colleagues celebrated at special awards evening

The provider’s annual internal awards ceremony - Care UK Stars - saw more than 360 colleagues from across 18 regions come together as 23 awards were...

Care UK celebrates shortlisting in prestigious national awards

Awards season has well and truly kicked off in the care sector, and Care UK has been shortlisted for two major awards this week.

Care UK recognised as a leading provider by carehome.co.uk

A total of 13 Care UK homes have been awarded with a prestigious position in the carehome.co.uk Top 20 lists.

Care Home Awards 2026 finalist - Outstanding Larger Group Care Provider

Care Home Awards 2026 finalist - Best for Staff Recruitment and Retention

Carehome.co.uk Top 20 Large Care Home Groups 2026

Stars of Social Care Awards 2026 finalist - Recruitment & Retention Award category

Stars of Social Care Awards 2026 finalist - Great Marketeer Award category

Stars of Social Care Awards 2026 finalist - Learning & Development Award category

HealthInvestor Awards 2026 finalist - Residential Elderly Care Provider of the year - Large Group category

Public Sector Catering Awards 2026 winner - Training and Apprenticeship Award

Caring UK Awards 2025 winner - Best Initiative in Care Award

National Care Awards 2025 winner - Care Home Group (Large)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Lottie awards 2025 winner - UK’s Top 10 Large Care Providers

Great British Care Awards 2025 Highly commended - Care Employer Award

Public Sector Catering Awards 2025 winner - Care Catering Award

NASHiCS Safety in Care awards 2025 winner - Championing Safety in Care

Leaders in Care Awards 2025 winner - Sustainability in Care Homes Award (Wildlife Garden Project)

National Association of Care Catering Awards 2025 finalist - Catering Manager of the Year

LaingBussion Awards 2025 finalist - Leadership Team of the Year

LaingBussion Awards 2025 finalist - Excellence in Sustainability in Social Care

LaingBussion Awards 2025 finalist - Care Home Group of the Year

Inhouse Recruitment Awards 2025 finalist - Recruitment Team Award

Silver Marketing Association Awards 2025 - winner

Palliative and End of Life Care Awards 2025 winner - Workforce Development Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Nearby Homes

Acacia

Greater London SE25 4AA

View Home Directions: Google

Nearby homes

FAQs

Acacia offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: church services, garden, garden view rooms, hair salon, library, local shops nearby, lounge area, minibus for outings, pet friendly visits and pub/ bar.

Acacia offers residential care, dementia care, nursing care, nursing dementia care, respite care, end of life care and day club for older people in London, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in London

Acacia care home

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Acacia

Acacia

Welcome to Acacia

At a glance

Have a look around our home

Life at our home

Meet the team

Care at our home

Types of care offered

Healthcare services

Help and advice

Managing weight in older people with dementia

Why dementia may cause hallucinations

Navigating difficult conversations with a person with dementia

How we are doing

Carehome.co.uk reviews

CQC Rating: Not yet inspected

What's going on

Care UK colleagues celebrated at special awards evening

Care UK celebrates shortlisting in prestigious national awards

Care UK recognised as a leading provider by carehome.co.uk

Your next steps

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Acacia

Acacia

Welcome to Acacia

At a glance

Have a look around our home

Life at our home

Meet the team

Care at our home

Types of care offered

Healthcare services

Help and advice

Managing weight in older people with dementia

Why dementia may cause hallucinations

Navigating difficult conversations with a person with dementia

How we are doing

Carehome.co.uk reviews

CQC Rating: Not yet inspected

What's going on

Care UK colleagues celebrated at special awards evening

Care UK celebrates shortlisting in prestigious national awards

Care UK recognised as a leading provider by carehome.co.uk

Your next steps

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Acacia provide?

What types of care does Acacia offer?

Are there any other Care UK care homes in Greater London?