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Our team at
Ambleside

Trusted to care in
Stratford-upon-Avon, Warwickshire

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Meet our friendly care team

We’re a large and diverse team at Ambleside, but we’re all passionate about your loved one’s care, health and wellbeing. Take a look at our colleague profiles to find out more about some of the care home team.

Julia Joy

Home Manager

Julia Joy

Im a registered nurse and I used to work in hospitals.

However, Ive been a care home manager since 2000. It was the best move for me – I find working in care homes far more satisfying.

I used to work for Care UK and was keen to rejoin the organisation: it strives to deliver the highest quality care, dignity and respect for residents. As a company it is also very supportive of its colleagues.

I love talking to residents, learning about their lives and meeting their families. I have a fantastic team here and I enjoy chatting to colleagues: they help and support me to do my job and they have some superb ideas about how we can improve residents lives, and make Ambleside a wonderful place to live. 

Kirsty Jones
Deputy Manager

I’ve worked at Ambleside for nearly ten years.

Before joining the team, I was a Team Leader at another local care home, but I was keen to have a change and work in a bigger care home. I’m so pleased I made the move to Care UK, and becoming Deputy Manager at Ambleside has been a highlight of my career so far.

Residents are at the heart of everything we do at the home. I’m passionate about making their life enjoyable and rewarding, and supporting them to maintain their independence. The highlight of any day is speaking with residents and finding out about the activities they have been enjoying, and learning more about their life.

Being positive, a good listener, honest and fair are all-important as Deputy Manager. I’m here to support the team, the residents and their loved ones in any way I can. 

In my free time it’s my children who keep me busy, I have three boys! I enjoy walking and watching films too. 

Staci Reeson
Customer Relations Manager

I spent 16 years in the UV Printing Industry, then ran my own marketing consultancy.

 It was another CRM who gave me a push to apply, I am so glad I did. Everyday is different, you start to build some wonderful relationships from the very first point of contact. I see it as a real privilege to help families, friends and future residents make that sometimes very difficult decision to make a move into a home. We have many who come for respite stays, it's amazing that the families always stay in touch afterwards.

Outside of work I love to go sailing or spending time away racing with Europe’s most successful off road race team.

Juliet Moss
Lifestyle Lead

My work background is pretty varied, I led the housekeeping team at Stratford-upon-Avon School for many years, and, prior to that, I worked in journalism.

I joined the Ambleside team in 2017. I’d seen the care home being built and was interested in a new challenge and in working with older people. I’m a caring person and I’m so glad I made the move into the care sector. I love my job!

Every day is different in this role. I enjoy listening to residents’ stories, and it’s wonderful when I’m able to fulfil a wish for them. However, it’s equally as rewarding simply giving them my time. I love making them smile.

I’ve been Lifestyle Lead since late 2021 and am proud of the way I’ve steered our activities programme, taking it from strength to strength. Of course challenges pop up, but this role has shown me how adaptable and creative I can be, and what a wonderfully supportive team there is here at Ambleside!

Outside of my job I have seven grandchildren who keep me busy! I also like to unwind by doing jigsaw puzzles. They’re great for destressing after a long day.

Agnieszka Wrobel
Lifestyle Coordinator

I have a varied work background, but it was the experience of caring for a poorly relative that ignited my passion for care.

I was determined to work in the care sector after that, and I was delighted to join the team here at Ambleside in early 2020.

I love every minute of my working day because every day is different and there’s always a fresh challenge to keep me on my toes. I enjoy learning more about the residents and finding new ways to make them smile. 

One of my strengths is staying calm in stressful situations and using my initiative to find a solution, while always maintaining a caring attitude – residents are always my – and the team’s - priority. There’s a very supportive team here at Ambleside and a great family atmosphere. 

Outside of work my three beautiful sons keep me busy. I also enjoy photography and like to unwind by getting out in nature. 

Sharron Makepeace-Lane
Business Administrator

I used to run a cash office for two large supermarkets, as well as my own family business for many years.

When this role came up and a friend, who works here, suggested I’d be good at it, I thought I’d give it a go. I was delighted to discover I’d got the job as I wasn’t sure I had the right qualifications.

I like getting in first thing in the morning and seeing what needs doing, as you never know what each day will bring – I enjoy the variety that brings. While the challenges can be different each day, being a good listener and being determined to solve problems is something that you always need. What I’m also really enjoying is having the chance to get to know the residents.

Richard Jones
Maintenance

I joined the Ambleside team in 2019, having been a Tesco home delivery driver for a long time.

I fancied a fresh challenge and the chance to stay in one place! I enjoy completing hands-on tasks, and I felt Id be able to contribute a lot to the home, the residents and the team. In my second month in the job I received the ‘Going the Extra Mile award, which is given out to colleagues each month – that was a genuine highlight!

Every day is different and the atmosphere in the home is amazing. Theres always plenty to do too. I like all aspects of my job, whether its chatting to residents and their families, catching up with paperwork, or finding new ways to support my colleagues. I like ticking off the tasks Ive done around the home; it means that Im doing my bit to help, and the home is safe for everyone.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.