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We’re a large and diverse team at Ambleside, but we’re all passionate about your loved one’s care, health and wellbeing. Take a look at our colleague profiles to find out more about some of the care home team.
I wanted to join the Ambleside team because Care UK is known in the sector as being one of the best care providers. I’m delighted to work with the most amazing people who are delivering fantastic care and making Ambleside a wonderful home from home for residents.
What’s the most important part of my job? I think genuinely listening to, and having empathy with, families is vital in this position. I’m determined to help people to navigate the difficult journey of finding care for a loved one. I’ve been in the same boat and I appreciate the many emotions that are going on for them. It’s a fantastic feeling to hear the relief in a person’s voice or see it in their face when they realise they’re talking to someone who understands and cares.
Probably the best part of my day is when I first arrive. As I’m walking into the home I always get a wave from one of the residents from the upstairs window. I wave back and that little connection sets me up for the day. My day starts with a smile!
In my free time I enjoy country walks, watching documentaries or holidaying somewhere close to nature. I also follow Formula One, and have been to a few races.
Ive worked at Ambleside before but had some time away working for a charity and then running my own business. When I saw this role, I knew that my nursing knowledge and previous experience would be transferable, so I applied.
Im passionate about helping residents to enjoy the lifestyle they want – choice is all-important. Every day is rewarding, and every day is different because helping so many different people to enjoy meaningful activities keeps me on my toes! But I love it when an activity has gone well and residents are talking about it.
In my spare time I volunteer at a local Brownie group. Its great fun working with a different generation – Ive been doing it for over ten years.
I’m an experienced care home chef and I wanted to join Care UK because it has a great reputation for being an excellent company to work for, and for the way it puts residents first. It’s also very innovative in its approach to food and dining.
As Head Chef at Ambleside, I work hard to understand each resident’s nutritional needs and to meet them with healthy food they’ll love. I work closely with the clinical team as well as dietitians/nutritionists to ensure residents’ health and wellbeing are maximised – whether they need a particular type of diet, or need help getting more calories into their meals.
I enjoy meal times, when I can see residents enjoying the food we’ve made, and I can gain their feedback. I’m always trying to improve what we do. In the few years that I’ve been at Ambleside, I’ve developed a reliable and talented team. We enjoy what we do, we enjoy working together, and we enjoy bringing new menu ideas to life to benefit residents.
I used to run a cash office for two large supermarkets, as well as my own family business for many years. When this role came up and a friend, who works here, suggested I’d be good at it, I thought I’d give it a go. I was delighted to discover I’d got the job as I wasn’t sure I had the right qualifications.
I like getting in first thing in the morning and seeing what needs doing, as you never know what each day will bring – I enjoy the variety that brings. While the challenges can be different each day, being a good listener and being determined to solve problems is something that you always need. What I’m also really enjoying is having the chance to get to know the residents.
I used to work in hotels before moving to the care sector. While you meet lots of different people in the hotel industry, I really enjoy working for residents, talking to them and their families, and helping to make every day that little bit easier or more special if I can. It’s more interesting than hotel work.
There’s quite a lot to being a head housekeeper – looking after the housekeeping team and ensuring everything runs smoothly, and there’s a fair bit of paperwork.
I'm also the Infection Prevention & Control (IPC) Champion for Ambleside care home. It's my job to establish and maintain a high standard of hygiene and cleanliness so that residents, colleagues and visitors keep safe. I ensure that all colleagues are well trained in infection control, and I'm on hand at all times to ensure colleagues are working to the highest standards.
When I’m not at work I like to relax by walking the dog and enjoying some retail therapy with my daughter!
I joined the Ambleside team in 2019, having been a Tesco home delivery driver for a long time. I fancied a fresh challenge and the chance to stay in one place! I enjoy completing hands-on tasks, and I felt Id be able to contribute a lot to the home, the residents and the team. In my second month in the job I received the ‘Going the Extra Mile award, which is given out to colleagues each month – that was a genuine highlight!
Every day is different and the atmosphere in the home is amazing. Theres always plenty to do too. I like all aspects of my job, whether its chatting to residents and their families, catching up with paperwork, or finding new ways to support my colleagues. I like ticking off the tasks Ive done around the home; it means that Im doing my bit to help, and the home is safe for everyone.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.