What is Armstrong House’s CQC rating?

The CQC overall rating for Armstrong House is "Good".

Armstrong House

Q: What is Armstrong House’s CQC rating?

The CQC overall rating for Armstrong House is &quot;Good&quot;.

Trusted to care in Gateshead, Tyne & Wear

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Armstrong House

Welcome to Armstrong House

Our care home in Bensham near Gateshead, Tyne & Wear is a modern, purpose-built home where our friendly and compassionate team provides exceptional residential and nursing care, dementia care and palliative and end of life care.

Armstrong House is a three-storey, purpose-built care home. Each bedroom is light, airy and comfortable with en-suite facilities, a 24-hour nurse call system and telephone and TV connections. Our care home has six cosy lounges and four dining rooms plus a hair and nail salon.

We treat each resident as an individual, helping them to live independent, fulfilling lives. Our team receives the latest training, including dementia training designed by Care UK’s own in-house experts, which gives them a deep insight into the challenges faced by people living with this condition.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

110 Lobley Hill Road
Gateshead
Tyne & Wear
NE8 4YG

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Baking, gardening, therapy animal visits, outings and festive events – the Armstrong House team ensure that there’s plenty to get involved in every day. We also have time for your loved one one-to-one, and we’re passionate about making people’s wishes come true.

Cafe
Garden
Hair and beauty salon
Shop
Church Services

Care at our home

At Armstrong House or team provides a full range of care, so we can continue caring for your loved one even if their needs change in the future.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Namaste care
Rehabilitation
Chiropody
District nursing team
Optician
Dentist
Speech and language therapy
Community support services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Armstrong House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I’m passionate about caring for older people and ensuring that they enjoy a good quality of life, and it’s good to know that, at the end of the day, you’ve made a difference. I’m very lucky to be part of an amazing team here at Armstrong House.

Margaret FraterHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Armstrong House care home.

To all the team who cared for my Grandpa Harry Thynne, thank you for the love, attention and patience. It was a huge relief to us that he was in such good hands. All our love, Gina, Issy and family.

Family of resident, October 2021

Thank you for all your have done in these difficult months to make our loved one safe.

Relative of a resident, July 2021

We want to say how very grateful we are to you all for looking after our Aunty Doreen during her stay with you. For treating her like family. The care and support you gave not only to Doreen but to us was second to none. A huge thank you to you all.

Relative of a resident, May 2021

Just a note of thanks to you and your staff for the excellent care Sheila received during her time with you. It was reassuring through a difficult couple of years, I knew she was being well looked after.

Relative of a resident, May 2021

Her room was spotless when we were last there and we could not fault the cleanliness of the home.

Relative of a resident, April 2021

Caring UK Awards 2021 finalist - Activities Team of the Year AND Regional Care Home of the Year - North

National Care Awards finalist 2021 - Care Newcomer

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Download directions to our home

Directions to Armstrong House

FAQs

Armstrong House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, shop and church services.

The CQC overall rating for Armstrong House is "Good".

Armstrong House offers residential care, dementia care, nursing care, respite care and end of life care for older people in Gateshead, Tyne & Wear.

Yes, you can find more Care UK homes in these locations:

Care homes in Tyne & Wear

Care homes in Gateshead

Armstrong House care home

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