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Our team at
Armstrong House

Trusted to care in Gateshead, Tyne & Wear

Trusted to care in Gateshead, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

Each one of us at Armstrong House makes a positive difference to residents’ lives. We’re passionate about making each day the best it can be for the people we care for. You can learn more about some of our team on these pages.

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Margaret Frater

Home Manager

Margaret Frater

I qualified as a nurse in the late 1980s.

Since then, the majority of my career has been spent working with the elderly in various care homes around Gateshead. I joined Care UK in 2015 after I’d researched the various homes in the area – I was impressed by what the company offered both its residents and its staff teams.

I’m passionate about caring for older people and ensuring that they enjoy a good quality of life, and it’s good to know that, at the end of the day, you’ve made a difference. I’m very lucky to be part of an amazing team here at Armstrong House.

Caterina Perone
Deputy Manager

I qualified as a nurse in Italy in 2013, and I worked for the Italian Emergency Service where I was in charge of an ambulance crew most shifts.

My husband and I moved to England in 2016, and while I waited for my nurse registration here, I was given the opportunity to work at Armstrong House as a Care Assistant. As soon as I could, I began working here as a Nurse. I continued to work hard to climb up the career ladder, becoming Clinical Lead, and then Deputy Manager Clinical.

In this role, I believe you need to be empathetic, dedicated and have a strong personality. It’s important to be willing to learn from a new situation and from your team. I love to see residents smile. I support residents, relatives and the team the same way I would support my own family.

When I’m not working, I love baking bread, going to the gym, going for long walks with my husband and spending time with friends.

Gianclaudio Cepollaro
Lifestyle Lead

I come from a publishing, journalism and design background in Italy. I have to say that the creativity, patience, passion and determination I developed in previous roles have come in useful here at Armstrong House. In this role you need to be able to think on your feet and get creative to ensure you’re supporting residents to live each day to the full.

Working at Armstrong House (I joined the team in 2016) has enabled me to grow professionally. I love working with the residents and spending one-to-one time with them, enabling them to live a fulfilling and rewarding life.

In my free time I still like to use my creative skills, either writing or video making.

Iuan Young
Head Chef

After working in various settings as a chef, I joined Care UK because I wanted a change. In this role, you need to be hardworking, knowledgeable, artistic and have a natural talent for cooking. I enjoy being able to use my creativity and imagination in my job.

I was very proud in a preivous role to have my food reviewed in The Observer magazine and given five stars, and to have been reviewed twice by The Evening Chronicle, receiving four and five stars.

Resident satisfaction is the most important part of my role, and being able to make a difference to the lives of residents makes me proud of what I do.

Outside of work, I enjoy cake decorating and collecting recipes.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.