Our team at
Armstrong House

I’m a Registered General Nurse, and I've achieved my Level 5 qualification in health and social care. I decided to join Care UK after being made redundant in my previous role, and working at Armstrong House has been my biggest career highlight to date.

As Deputy Manager, you need to be empathetic and caring. You also must be able to lead and manage a team, delegate tasks, work under pressure and manage time well. The most important parts of my role are prioritising tasks and supporting and guiding our team.

When I’m able to help residents and support my team, I feel proud of what I do.

If I’m not at work, I’m often spending time with my family.

Previously, I was a lifestyle coordinator and am currently working on my level two NAPA qualification. The programme is about understanding how activities can help residents who live in care homes. It’s an area I feel passionate about and one of the reasons I joined Care UK, as it was an organisation that would support me to progress in this field.

The most important part of my role is to make sure there is a broad range of activities that appeal to each individual. With that in mind, it helps to be creative and take the initiative. Having a positive attitude and a great sense of humour are crucial too.

I love my role here, it brings joy to residents and their smiles and laughter are priceless. I also work with a great team and have built some wonderful workplace relationships.

Outside of work, I like to spend my time with family and friends, including taking long country walks with my two dogs. I also love to spend time in the kitchen, cooking lots of different dishes.

I attended college for three years studying business and finance and have over 20 years of admin experience. After my daughter left school, I decided I wanted a change in career. I had known of Armstrong House for a long time, and joining the team has been the biggest highlight of my career so far. I’m proud that I’m able to help people in this role.

My job is to make sure all the administrative work in the home is up to date and correct. You need to have strong organisational skills, a good memory and a genuine interest in the care sector in this role.

No two days are ever the same at Armstrong House, and I love every part of my working day. I enjoy helping people, speaking to people and going home knowing I have done all I can for the residents.

When I’m not working, I enjoy going to the gym, walking, doing DIY and baking and cooking.

I have worked at Armstrong House for almost 17 years, and working my way up from Domestic to Head Housekeeper has been the biggest highlight of my career.

In this role, it’s important to be friendly, happy and willing to take on board new ideas. You also need to be able to work well in a team and listen to others. I enjoy coming in to work each day and chatting with the residents. It’s my favourite part of my day, as I like being able to help residents and love making them happy.

It’s my job to make sure all infection control procedures are followed and to ensure the care home is clean for the residents, their families and the team.

When I’m not working, I love spending time with my family.