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Our team at
Cairdean House

Trusted to care in Colinton - Edinburgh, Scotland


Meet our friendly care team

Our people are passionate about making every day the best it can be for the people we care for. We all have very different backgrounds and skills, but we all work together to deliver the best care and experiences for residents. Take a look at these pages to learn more about our team and what makes them tick.

Gillian Goodall

Home Manager

Gillian Goodall

I’m a registered nurse and have been working for Care UK since 2013.

I used to be the unit manager for Edinburgh’s ‘step down’ service when it was here at the home. It was a service with three different businesses working together within it – Care UK, Edinburgh City Council and NHS Lothian. It was quite a challenge to set it up in a way that worked for all departments. But we managed it and the service became very effective, enabling patients to receive the interim care they needed before returning home or going into permanent residential care.

I remember coming to Cairdean for the first time and thinking how amazing it was. I wished that one day I’d be able to work my way up to manager here – and I have!

Away from work I have four dogs, who take up most of my time, and I regularly look after my two grandchildren. Life is pretty full!

Carol Nisbet
Deputy Manager

I’ve worked my way up through the ranks.

I started as a Carer and then trained as a Nurse and have worked in hospitals, hospices, and care homes. I’ve also been a home manager. I wanted to join Care UK because it has a superb reputation for delivering great care and for the opportunities it offers its teams.

I think it’s important to be caring, empathetic and compassionate in this role. You need to enjoy what you do and be open to change, because the care sector is ever evolving. One thing there’s never enough of is time, so you need to be well organised too!

One of the best parts of my job is supporting the team to deliver great care and chatting to the residents. I love hearing all about their lives and learning new things about people I thought I knew well. We have a fantastic team here at Cairdean House. We work together well and support each other. I’m looking forward to working with them to deliver even better care in our Edinburgh care home. 

In my free time I enjoy doing photography – portraits and landscapes. My dogs keep me busy too, as do my eight grandchildren!

Richard Annan
Customer Relations Manager

I spent some months looking for a care home for my mum, and eventually decided on a Care UK home.

I was so impressed with the whole process and the continuing support and care my mum receives that I decided I wanted to work for the organisation.

While I used to work in customer relations in the motor industry, moving to the social care sector has been a steep learning curve, particularly getting to grips with regulations, contracts and how we work with local authorities.

One of the best aspects of my job is meeting prospective residents and their families. It's an emotional experience looking for care for a loved one, and people can often be tearful when we lift the burden from them, and they see that their loved one will be cared for like one of our family. It’s very satisfying to help families.

I'm an avid rugby fan, so in my spare time you might find me watching an Edinburgh Rugby match, or motor sport. And my favourite way to unwind is over a long lunch and a few drinks with my family.

Claire Carson
Lifestyle lead

I started working at Cairdean House as a carer in October 2015 and progressed onto working as a team leader and then as the Lifestyle Lead in 2019.

I decided to join Care UK as I wanted to help people and give them more happiness in their later life.

To do well in this role, I feel you need to be very organised, a people person, enthusiastic, and be able to think out of the box with new ideas.

The best part of my day is spending time with the residents and seeing them smile during activities and reminiscing time. So far, my biggest career highlight has been organised large charitable events. I love smashing our targets and exceeding everyone’s expectations.

When I’m not working, I enjoy time with my young family and taking them on adventures.

Jemma Houghton
Unit Manager Clinical and Infection Prevention and Control Champion

The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe.

They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.

Canine Relations Manager

My dad, Richard, is the Customer Relations Manager at the home, and I’m a CRM now too!

I came in to work with him one day and didn’t want to leave, so we made the decision that I should work here on a permanent basis as part of the team.

Everyone treats me like a VIP when I walk around the home. This must be what it’s like being a royal. Except with more tummy rubs and dog treats. The only challenge is remembering everyone’s name – oh, and saying hello to all the residents before I need to have a nap.

My job is to put smiles on faces and to share the love. In fact, I have so much love to give that I just have to share it with anyone I meet. Any stranger is usually a lifelong friend within seconds. What can I say? It’s a gift I have. See you soon!

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.