I’ve been managing care homes for over twenty years, and I’m a registered nurse. I’ve been working for Care UK since June 2016 as I was keen to work for a well-known and respected provider of care for older people. I’m very lucky in that I thoroughly enjoy my job and look forward to every day, particularly those times when I’m able to give direct support and care to residents and their families.
Outside of work, I’m no less busy – I have three daughters and two grandchildren and I’ve been doing a diploma in dementia studies via distance learning. All that on top of managing a care home!
I’ve been part of the home team since 2001 and the manager supported me to grow and develop my career in older people’s care. Before coming to Charlotte House I had worked as a staff nurse and had trained nurses myself, as well as working for the Save the Children Fund for a couple of years.
Medication management is a crucially important part of safe and effective care and I enjoy using my nursing experience to support the team in this area. Helping others to develop their knowledge and skills is rewarding and enables me to enhance my experience too.
I’m a qualified and experienced nurse, I worked as a theatre nurse for 20 years in orthopaedics. However, I wanted to work with people in a different way. Here at Charlotte House I can support residents to enjoy positive experiences every day.
In fact, my favourite part of my job is spending one-to-one time with individual residents. We might do reading or singing – whatever they enjoy. It’s just wonderful to connect with them on that level, and I look forward to one-to-one work with residents.
Although I’ve worked in catering and the restaurant sector for many years, cooking for older people challenges even the best chef as you need a variety of catering skills plus excellent nutritional knowledge.
Every day is a positive challenge. I want to ensure that all residents are well fed, have the right balance of vitamins and minerals and, above all, enjoy the meals we create for them. It’s always great to get residents’ feedback as I want to constantly improve and continue learning.
I joined Charlotte House in 2017. Before moving to this role I was a team coordinator for a company that worked with healthcare professionals.
I’m passionate about our older generation and I believe in ensuring that they receive the best quality care. I love that my role gives me the chance to support residents during activities or at meal times. I also enjoy meeting new residents and their families, and ensuring that they feel at home here.
Every day is an enjoyable challenge: making sure that colleagues are paid and are up-to-date with their training, that residents’ contracts are in place, and that all the admin is done. I like that no two days are the same and there’s always plenty to do.