Charlotte House

Trusted to care in Isleworth

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Charlotte House

Welcome to Charlotte House

Charlotte House is a modern, purpose-built care home in Isleworth, Middlesex provides expert care in warm, comfortable surroundings.

Our dedicated team provide specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia. We also deliver compassionate end of life care.

We work closely with residents and their families to develop personalised care plans that incorporate the smallest details, so that we provide care that makes your loved one feel special. Our goal is that every resident of Charlotte House leads a happy, comfortable and fulfilling life.

At a glance

Location

Snowy Fielder Waye
Isleworth
Greater London
TW7 6AE

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CQC Rating
Good
Availability
Open to new residents

Life at our home

Keeping busy and engaged in everyday life is key to happiness and independence in older age. We support residents to take part in activities and routine tasks that appeal to their abilities and interests - and we like to try something different.  

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  • Garden
  • Hair and beauty salon
  • Pub/ bar
  • Family guest room
Life at our home
Life at our home
Life at our home

Care at our home

The team at Charlotte House provides a range of care options, including nursing and dementia care on a permanent and respite (short term) basis. 

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Care at 
Charlotte House

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Nursing dementia care
  • Respite care
  • End of life care

Healthcare services

  • Physiotherapy
  • Chiropody
  • Pharmacy service
  • Dentist
  • Speech and language therapy
  • Community support services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Charlotte House will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I love making residents smile and fulfilling their wishes. Charlotte House feels like a true home from home. Residents and colleagues are like family and we strive to see the world through the eyes of the people we care for, and their families, so that we can enable them to have empowering and enjoyable experiences every day.

Elisabeta Carmen SurligeanuHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Charlotte House care home.

Things like knowing my relative does not always eat her meals, so they make sure she always has snacks. They know she likes music and let her walk round the home and garden.

Relative of a resident, April 2021

My mother is looked after. Care staff care about her. They consider the things she likes and how to make her day better. They have a genuine affection for her. Steady level of staff and not a high turnover.

Relative of a resident, April 2021

Thank you from all my heart and soul to everybody in Charlotte House for my miraculous recovery. Since I arrived here in August last year I’ve been surrounded with excellent care, positive attitude and friendly atmosphere. And everyone of you did it! Without you I would not be a person who I am now. You had showed me what fits in one little word - CARE.

Resident at Charlotte House, April 2021

Just had a fantastic pod visit. The staff helped us to celebrate Kit's birthday. They have kept her safe and healthy and go the extra mile to show love and support to her and us. Given their busy and hectic workloads we are always blown away by the special personal touches that they do, not only for Kit, but for all the residents. Thank you!

Marion, relative of a resident, February 2021

Thank you for looking after my brother. His close friends Mark and Eileen kept me regularly informed about my brother’s condition and how very kind, thoughtful and attentive you were in looking after him. We were very fortunate and extremely appreciative that he was at Charlotte House where he was so well cared for.

Brother of resident, September 2020

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

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Follow us on Facebook

Our response to COVID

 

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID