Trusted to care in Isleworth, Greater London
Charlotte House is a modern, purpose-built care home in Isleworth, Greater London provides expert care in warm, comfortable surroundings.
Our dedicated team provide specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia. We also deliver compassionate end of life care.
We work closely with residents and their families to develop personalised care plans that incorporate the smallest details, so that we provide care that makes your loved one feel special. Our goal is that every resident of Charlotte House leads a happy, comfortable and fulfilling life.
Keeping busy and engaged in everyday life is key to happiness and independence in older age. We support residents to take part in activities and routine tasks that appeal to their abilities and interests - and we like to try something different.
The team at Charlotte House provides a range of care options, including nursing and dementia care on a permanent and respite (short term) basis.Read more
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Charlotte House will provide your loved one with care that is completely tailored to their individual needs and wishes.
I love making residents smile and fulfilling their wishes. Charlotte House feels like a true home from home. Residents and colleagues are like family and we strive to see the world through the eyes of the people we care for, and their families, so that we can enable them to have empowering and enjoyable experiences every day.Elisabeta Carmen SurligeanuHome Manager
Care Home Awards 2022 - Shortlisted in 16 categories
Health Investor Award Finalists 2022 - Residential Care Provider of the Year AND Property Developer of the Year
Caring UK Awards Winner 2021
National Care Awards Winner 2021 - Care Home of the Year
Care Home Awards Winner 2021 - Best Larger Care Home Group
National Association of Care Catering Awards Winner 2021 - Catering Team of the Year
National Apprenticeship Awards Finalist 2021
Social Care Top Leaders Awards Finalist 2021
UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering ProgrammeRead More
Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the YearRead More
LaingBuisson Awards Finalist 2020
Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020Read More
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.Read more
To help families at any stage of their dementia journey, we are launching our brand-new guide.
Doing something you’ve always loved to do not only has emotional advantages, but there are also impressive physical, mental and social benefits too.
We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.Read more about our approach
Charlotte House offers residential, dementia, nursing, nursing dementia, respite and end of life care for older people in Isleworth, Greater London.
The CQC overall rating for Charlotte House is "Good".