Trusted to care in Isleworth, Greater London
Charlotte House is a modern, purpose-built care home in Isleworth, Greater London provides expert care in warm, comfortable surroundings.
Our dedicated team provide specialist nursing and respite care for older people who have Alzheimer's or other forms of dementia. We also deliver compassionate end of life care.
We work closely with residents and their families to develop personalised care plans that incorporate the smallest details, so that we provide care that makes your loved one feel special. Our goal is that every resident of Charlotte House leads a happy, comfortable and fulfilling life.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
Snowy Fielder Waye
At Charlotte House, residents can enjoy a range of wonderful facilities, beautifully decorated shared spaces and landscaped gardens.View gallery
Keeping busy and engaged in everyday life is key to happiness and independence in older age. We support residents to take part in activities and routine tasks that appeal to their abilities and interests - and we like to try something different.
The team at Charlotte House provides a range of care options, including nursing and dementia care on a permanent and respite (short term) basis.Read more
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Charlotte House will provide your loved one with care that is completely tailored to their individual needs and wishes.
I love making residents smile and fulfilling their wishes. Charlotte House feels like a true home from home. Residents and colleagues are like family and we strive to see the world through the eyes of the people we care for, and their families, so that we can enable them to have empowering and enjoyable experiences every day.Elisabeta Carmen SurligeanuHome Manager
RoSPA Awards 2023 Winner - Silver Award
Public Sector Catering Awards 2023 Finalist - Care Catering Award
Social Care Top 30 Award 2022 Finalist
Caring UK Awards 2001 Winner
National Care Awards 2021 Winner - Care Home of the Year
Care Home Awards 2021 Winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 Winner - Catering Team of the Year
National Apprenticeship Awards 2021 Finalist
Social Care Top Leaders Awards 2021 Finalist
UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering ProgrammeRead More
Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the YearRead More
LaingBuisson Awards 2020 Finalist
Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and ManagementRead More
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
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Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.Read more
Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.
Click below for information on Care UK’s approach to living with Covid and visiting loved ones.Read more about our approach
Charlotte House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, pub/ bar and family guest room.
The CQC overall rating for Charlotte House is "Good".
Charlotte House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Isleworth, Greater London.
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