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Chocolate Works

Trusted to care in York, Yorkshire

Trusted to care in York, Yorkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last four years|Discover why Care UK is trusted to care by over 10,000 families

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Chocolate Works

Welcome to Chocolate Works

Chocolate Works care home in York is a unique care home set within a beautifully restored, historic building. Once the headquarters of Terry’s Chocolate factory, the building was transformed in 2017 into the warm and welcoming care village it is today.

Our dedicated team provides a range of personalised care services, including residential, nursing and dementia care. We also offer compassionate end-of-life care, ensuring that as residents' needs change, we are here to support them every step of the way.

Inside our welcoming home residents can enjoy a variety of luxury amenities including a cinema room, hair salon, spa and gym. Our beautifully restored building centres around a bright and spacious atrium; a vibrant social hub which is a much loved part of daily life. This light-filled space is a welcoming place to spend time with friends and loved ones and features a reminiscence-style Terry’s chocolate shop, Duke of York pub and shop.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

The home was previously operated by Springfield Healthcare. It is now owned by WT UK Opco 4 Limited and is managed and staffed by Care UK.

At a glance

Location

Chocolate Works Care Village
Bishopthorpe Road
York
Yorkshire
YO23 1DE

View map
CQC Rating
Not yet inspected
Availability
Open to new residents

Life at our home


When your loved one moves to Chocolate Works they can live every day in the way they choose – getting involved in our many activities and outings, helping around the home or enjoying one-to-one time with our team. We’re here to make your loved one’s days meaningful.

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  • Activities room
  • Cafe
  • Church Services
  • Cinema room
  • Couple's suites
  • Hair salon
  • Hair and beauty salon
  • Local shops nearby
  • Lounge area
  • Namaste room
  • Pet friendly visits
  • Pub/ bar
Life at our home
Life at our home
Life at our home

Care at our home

At our home in York we provide a full range of care services for older people. We invest in continuous training and in-house development so that our team have the knowledge to deliver expert care and enable the wellbeing of residents.

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Care at 
Chocolate Works

Healthcare services

  • Chiropody
  • Local GP

Meet our team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet our team

The dedicated and experienced team at Chocolate Works will provide your loved one with care that’s completely tailored to their individual needs and wishes. 

 

With over 36 years of experience in the healthcare sector, including 20 as a Registered Home Manager, I’m proud to lead the team at Chocolate Works care home. I’m proud of the strong relationships I build with residents, families, staff and the wider community. I start every day greeting residents and staff, and I make time for regular walkabouts to stay present and involved.

Judy Wray
Home Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Not yet inspected

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Chocolate Works.

Thank you for your care and professionalism and for every smile and kindness you gave my mum. We are all eternally grateful to you all.

Sarah, Peter, Sandra and Cathy, November 2025

Such a fab team doing the very best you can for the residents, the way you care for them is honestly humbling. Carry on being the incredible people you are!

Karrol, November 2025

I just want to express my deep thanks to all staff at Chocolate Works. My dad found a new lease of life at the home, painting, reading and enjoying conversations.

Emma, November 2025

We just want to say a huge thank you for all your care, kindness and patience for Sybil. You have shown kindess and support to all family and friends.

Sophie and Sue, November 2025

My family and I are very happy indeed with the care that you give my mother. She is so much more relaxed and content than in the last few years of living in her own home because she is surrounded by carers who look after her and who treat her as a friend.

Son of a resident, June 2025

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Your next steps
Your next steps
Your next steps

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • The Shambles - York, Yorkshire 
  • JORVIK Viking Centre - York, Yorkshire 
  • National Railway Museum - York, Yorkshire 
  • York Castle Museum - York, Yorkshire
  • York City Walls - York, Yorkshire
  • Museum Gardens - York, Yorkshire
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

Chocolate Works

1

Yorkshire YO23 1DE

CQC Rating: Not yet inspected
Chocolate Works

Chocolate Works

1

Yorkshire YO23 1DE

Nearby homes

FAQs

Chocolate Works offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: activities room, cafe, church services, cinema room, couple's suites, hair salon, hair and beauty salon, local shops nearby, lounge area, namaste room, pet friendly visits and pub/ bar.

Chocolate Works offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in York, Yorkshire.

Yes, you can find more Care UK homes in these locations:

Care homes in Yorkshire

Care homes in York