Our team at
Ellesmere House

Trusted to care in Chelsea

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Meet our friendly care team

The dedicated and experienced team at Ellesmere House will provide your loved one with care that’s completely tailored to their individual needs and wishes.

Zoe Smith

Home Manager

Zoe Smith

I’m an experienced Home Manager – I’ve managed homes for 25 years – and I ran another Care UK home in London before I joined the Ellesmere House team.

There are so many fantastic parts to my job. I love getting to know the wonderful residents of Ellesmere House and supporting them to live a fulfilling life. I also enjoy driving positive changes throughout the home. Another big highlight is enabling colleagues to explore the many opportunities available to them – whether they want to progress their career, try a different role or win a national care award.

Family is very important to me, and my three daughters and two grandchildren keep me busy in my spare time. I also enjoy unwinding by watching crime dramas or anything ‘Disney’!

Roxy Clinch
Lifestyle Lead
I decided to join Care UK in 2017 as a way to make a change and share my background in Spiritual Development and Counselling.

I decided to join Care UK in 2017 as a way to make a change and share my background in Spiritual Development and Counselling. I have previous experience in teaching and acting/directing and love to bring a side of fun and joy to the home.

I love to organise events in the home as a way to bring everyone together and really getting to know each person’s uniqueness. I also love the fact that every day I can take the time to listen, think and make people smile. This role is a great way for me to give back.

In my spare time I love to loosen up with tango dancing and travelling whenever I can. 

Zoe Konate
Head Chef
I am passionate about food and wanted to bring my experience in cooking to a place like Care UK, where seeing the smiles on the resident's faces brings me joy.

I am passionate about food and wanted to bring my experience in cooking to a place like Care UK, where seeing the smiles on the resident’s faces brings me joy. Since joining in 2017 I am happy coming into work every day knowing I am part of a great team. We are all reliable, hardworking and have a positive mind set which helps us to create great environment for everyone.

When I am not at work I love my church community, gospel songs and I love to unwind by staying active at the gym. 

Megan Ward
Business Administrator
I volunteered in a care home as a teenager as part of my Duke of Edinburgh Award and loved it, so after graduating from university, a career in care seemed like the perfect fit.

I volunteered in a care home as a teenager as part of my Duke of Edinburgh Award and loved it, so after graduating from university, a career in care seemed like the perfect fit.

I’m passionate about care, and in my job it’s vital to be people-oriented – you have to be able to build good relationships with everyone in the home. Being a quick thinker and a great problem solver are also important qualities.

Being part of such an enthusiastic and caring team is rewarding, and my role is to support them and help make Ellesmere House a great place to work and live.

The best part of my day is when I go out and see the residents. I make sure I’m not shut away in my office all day, and that I engage with the life of the home. Making residents smile makes my day.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.