Trusted to care in Hartlepool
We’re dedicated to providing the best of care to your loved one. With many of our residents living with dementia, we ensure all of our team receives the latest dementia training, including experiential training developed by our own experts. Read more about our skilled colleagues on these pages.
I’m an experienced carer and senior carer and I applied to join Elwick Grange when I relocated to the local area and saw a role available. I did a bit of research about Care UK and it sounded like a good company to work for, so I applied. I’m very proud to have worked my way up from being a Care Assistant to my current role.
I like to start my shift by having a walk around and catching up with residents. It’s a great start to the day and always makes me happy.
I’ve learnt so much in the years that I’ve worked here. Care UK is very quality focused, and there are lots of systems and procedures to help us deliver the very best care. Finding my way around computers and systems has been one of my biggest challenges, but I’ve got there!
I’d say that the residents are what make this job so incredible. They have so much knowledge and they’re always a pleasure to chat to. They’re full of surprises too.
I was another new joiner to the Elwick Grange team during the pandemic. I wanted to use my skills as a support worker to help older people in care homes when so many people were unable to work and support them.
I always aim to be compassionate, caring, fun and enthusiastic, and I love spending time with the residents, getting to know them and making them smile. It was tough during the lockdowns, but we did it – there’s a strong team spirit here at Elwick Grange and it has a positive impact on residents, as well as on colleagues. I was so honoured to become Lifestyle Lead here – it made all the hard work worth it.
Away from work I play an active part in my church, playing the cornet in the church band. I also like arts and crafts (I’m in the right job then!) and tend to apply glitter to everything from glasses to mugs and plates!
I was actually a restaurant manager before joining the Elwick Grange team, but I wanted to have a fresh challenge. I’d always wanted to work in the health and care sectors since becoming a parent. I’d volunteered at Elwick Grange and loved the interaction between residents and the families.
I love seeing the wonderful interactions between colleagues and residents, particularly during activities. Seeing a person who is living with dementia smile and light up is a fantastic experience.
As Dementia Champion at Elwick Grange, I deliver dementia training to colleagues, enabling them to better understand the challenges that people living with dementia face. The training is experiential, so people can see for themselves what it may be like to live with dementia. Becoming the home’s Dementia Champion has definitely been a career highlight for me.
I moved from the holiday industry to join Care UK in 2013. This was an opportunity to step up and showcase the skills I’d learnt, so it was a big highlight for me to reach the finals of the Care UK annual awards in the Administrator of the Year category.
From the moment I come into the home in the morning until the moment I leave for the day, I know I’ve given 100% to everyone I’ve interacted with. Everyone in the home is like an extension of my family, and I will always strive to support them in any way I can.
While the pandemic provided the biggest challenges of my career, I’m so proud of how everyone pulled together to support colleagues, residents and families. We created the best atmosphere for residents, despite what was happening in the outside world.
In my free time I enjoy watching football and boxing, spending time with my family and getting lost (not literally) in nature walks.
I was a welder/fabricator before joining the Elwick Grange team. I enjoy helping others, and when I saw this vacancy in the midst of the pandemic, I wanted to help.
While this is my first care sector role, but it’s fantastic to be able to use so many of my existing skills in a more meaningful capacity. The team at Elwick Grange is a big one, and there are lots of residents to get to know too – as well as lots of paperwork and systems but I’m really enjoying the challenge.
I enjoy listening to the residents, getting to know what they need, and providing a great service to them. I love seeing the residents smiling and happy and I enjoy the fact that no two days are the same. There’s always something going on to make you smile.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.