Trusted to care in Hartlepool, County Durham
We’re dedicated to providing the best of care to your loved one. With many of our residents living with dementia, we ensure all of our team receives the latest dementia training, including experiential training developed by our own experts. Read more about our skilled colleagues on these pages.
I’m an experienced carer and senior carer and I applied to join Elwick Grange when I relocated to the local area and saw a role available.
I did a bit of research about Care UK and it sounded like a good company to work for, so I applied. I’m very proud to have worked my way up from being a Care Assistant to my current role.
I like to start my shift by having a walk around and catching up with residents. It’s a great start to the day and always makes me happy.
I’ve learnt so much in the years that I’ve worked here. Care UK is very quality focused, and there are lots of systems and procedures to help us deliver the very best care. Finding my way around computers and systems has been one of my biggest challenges, but I’ve got there!
I’d say that the residents are what make this job so incredible. They have so much knowledge and they’re always a pleasure to chat to. They’re full of surprises too.
I was another new joiner to the Elwick Grange team during the pandemic. I wanted to use my skills as a support worker to help older people in care homes when so many people were unable to work and support them.
I always aim to be compassionate, caring, fun and enthusiastic, and I love spending time with the residents, getting to know them and making them smile. It was tough during the lockdowns, but we did it – there’s a strong team spirit here at Elwick Grange and it has a positive impact on residents, as well as on colleagues. I was so honoured to become Lifestyle Lead here – it made all the hard work worth it.
Away from work I play an active part in my church, playing the cornet in the church band. I also like arts and crafts (I’m in the right job then!) and tend to apply glitter to everything from glasses to mugs and plates!
I was actually a restaurant manager before joining the Elwick Grange team, but I wanted to have a fresh challenge.
I’d always wanted to work in the health and care sectors since becoming a parent. I’d volunteered at Elwick Grange and loved the interaction between residents and the families.
I love seeing the wonderful interactions between colleagues and residents, particularly during activities. Seeing a person who is living with dementia smile and light up is a fantastic experience.
As Dementia Champion at Elwick Grange, I deliver dementia training to colleagues, enabling them to better understand the challenges that people living with dementia face. The training is experiential, so people can see for themselves what it may be like to live with dementia. Becoming the home’s Dementia Champion has definitely been a career highlight for me.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.