Trusted to care in Dorset
Ferndown Manor delivers the latest in luxury living for older people, combined with a wide range of quality around the clock care services.
We’re passionate about person-centred care, tailored to your loved one’s needs. By getting to know them and their interests, we’re able to offer support, compassion and dignity in hotel-style surroundings.
We know that choosing a home for your loved one can be difficult, so we’ve designed this guide to the types of care we offer at Ferndown Manor.
Allowing your loved one to enjoy a fulfilling lifestyle, and to remain as independent as possible, our team at Ferndown Manor offers you complete peace of mind. By providing a wide variety of activities, including art, gentle exercise and gardening, residents experience an enriching environment. There’s a welcoming hair salon, café, and even a cinema, which are available to every resident, increasing that sense of independence and wellbeing.
Our chef-led catering team ensures that individual preferences are factored into their menu plans. We appreciate that your loved one's needs may change over time, so our menus are regularly reviewed and adapted, making sure meals are always delicious, healthy and accessible.Read more
Our nursing team works with medical professionals and GPs to create a care plan around your loved one’s needs. We support residents with many complex conditions such as parkinson’s disease, multiple sclerosis and stroke, easing the pressure on you and your family.Read more
When looking after a loved one at home, it’s easy to forget your own needs. Our dedicated team provides short term respite care, allowing you to enjoy a much-needed break, while we care for your older relative. We also offer convalescent care, offering a seamless transition from hospital to home.Read more
Near the end of your loved one’s life, we focus on palliative care, supporting them, and your family, through this emotional time. Working closely with GPs and healthcare colleagues, we create a tailored plan to their exact needs, ensuring dignity and comfort in their final hours.Read more
We understand the specific challenges faced by people living with dementia as their abilities change. Ferndown Manor has been designed to provide an enriching environment for your loved one. Our bright colours and clear signage are proven to help foster independence, and with activities, including music, art and movement, there’s a strong focus on the emotional and physical wellbeing of residents.
We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.Read more
Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.Read more
Our people are chosen for their attitude, dedication and caring nature and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.Read more
We understand that a dementia diagnosis will affect more than just one individual and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.Read more
At Care UK every member of our team has a personal and professional commitment to providing excellent care.
The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.
Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.
We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.
We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.
We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations.
Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.
Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.
Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.
Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.
Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.
We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.
Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.
Yes, Care UK provides specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.
Find out more about our approach to dementia care.
There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.
We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.