Our team at
Ferndown Manor

Trusted to care in Dorset

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Meet our friendly care team

We’re a large and diverse team at Ferndown Manor. Each of us is dedicated to your loved one’s care, health and wellbeing – and to making each day happy and full of meaningful experiences. Take a look at our colleague profiles to find out more about some of the Dorset care team

Jan Cresdee

Home Manager

Jan Cresdee

Hi, I am Janice Eve Cresdee (I prefer to be called Jan ' I dont like ice in my drinks or in my name its too cold!).

Before coming to join the Ferndown team, I was a Regional Manager and had a Quality Compliance role looking after 4 homes for a small private provider. I am not a Nurse Manager by trade, I qualified by working in the social care sector and went to Winchester University as a Mature Student. I have two thirds of a degree in Social Care and Social Care and Leadership (my aim is one day to complete my degree). I wanted to come to work for Care UK as they are a reputable care provider and now that I am here, I love working for Care UK, Ferndown Manor and my team.

I believe that being a good manager means you need to be good at being part of a family and juggling all the balls in the air at once! I am all about the standard of care – get the basics right for example induction, induct people well and you will reap the rewards. The basics of care are important. The right care, activities, fluid intake, nutrition recording and communication are all key components to keeping residents well and happy. Happy residents means happy families.

I love leading a team and like nothing better than rolling up my sleeves and getting involved. That might be dancing at activities or helping out the teams at times of pressure and assisting a resident to eat or with personal care. I love action planning with the team to bring about change and improve standards. I like to support my team, consult and involve them as we are a family.

Robin Hill
Customer Relations Manager
Before working here at Ferndown Manor I recruited temporary healthcare staff for different settings.

Before working here at Ferndown Manor I recruited temporary healthcare staff for different settings. I felt I wanted to use my relationship building skills in a care setting, so here I am. I also have personal experience of finding long term care for a loved one. I know how hard it is and what an emotional experience it can be.

I really enjoy getting to know colleagues and meeting new people. I’m looking forward to being part of the growing team at Ferndown Manor, building our community and meeting and exceeding the expectations of residents and their families.

Sue Bassett
Lifestyle Lead
I have over 30 years’ experience in my role, and I am dedicated to maintaining the highest standards.

I have over 30 years’ experience in my role, and I am dedicated to maintaining the highest standards. In my new role at Ferndown Manor, I hope to make a difference at the home and help to brighten the residents’ daily lives.

Bartosz Plaszke
Suite Manager
I have a strong background in dementia care, and have done advanced dementia training at the University of Worcester.

I have a strong background in dementia care, and have done advanced dementia training at the University of Worcester. I’m excited to join the Ferndown Manor team. The home, and Care UK itself, has a great reputation for delivering quality care, including superb dementia care, in great surroundings. The organisation is also very supportive of its people, enabling them to develop their skills and careers.

I enjoy getting to know each of our residents and this starts from when I do their assessment with them and their family before they join us. It’s an opportunity to put them at their ease and start forming a lovely relationship with them where they can trust us.

Being part of the Ferndown Manor management team is a wonderful and exciting opportunity to implement positive change and help the home achieve what it absolutely deserves – an overall ‘outstanding’ from the care regulator.

Scott Moore
Head Chef
After seeing the lease of life my own grandmother found when she moved into a care home, I look forward to being able to share the same sense of joy to those living at Ferndown Manor.

After seeing the lease of life my own grandmother found when she moved into a care home, I look forward to being able to share the same sense of joy to those living at Ferndown Manor. I have worked in the opening of a kitchen as part of a new build before, which has given me valuable experience. I am committed to delivering highest standards of meals for residents.

Paige Winders
Business Administrator
Before joining the Ferndown Manor team I was an administrator in the NHS.

Before joining the Ferndown Manor team I was an administrator in the NHS. I’ve also worked in domiciliary care. I’d heard about Care UK’s reputation for care and for the great opportunities it offers people who are committed to a career in care, so when this role came up I was keen to apply.

While all the usual administration skills are useful in my role, it’s vital that you have a passion for helping people, and for the care of older people. The whole team at Ferndown Manor is committed to supporting residents to enjoy every minute of every day, and that’s the same for me as it is for a carer or member of the lifestyle team.

I’m a keen gym-goer, and try to get there every day after work. Energy is something we all share at Ferndown Manor – we’re extremely motivated to deliver great care and customer service and we never tire of seeing the superb things relatives say about the home on carehome.co.uk! 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.