Trusted to care in Tettenhall, West Midlands
It is the people who make our home a truly happy and caring one. At Foxland Grange, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.
I’m a trained nurse and used to work at Queen Elizabeth Hospital in Birmingham.
I’ve also worked in community nursing roles, as well as in care homes. Working at Foxland Grange has been one of my goals for a while, so I’m delighted to be here and part of the fantastic team.
In this role it’s important to be approachable and friendly. You need to be a good communicator and able to work in a team. A passion to know and understand the people you care for is a must too as Care UK’s ethos is all about delivering person-centred care.
One of the best aspects of what I do is being able to get to know the team, the residents and their families, and to develop strong relationships with them. I see it as a privilege to have the opportunity to do this.
I started working at the home in 2017 – I’d worked in FMCG (fast moving consumer goods) but there was a lot of travelling involved.
I decided I was ready for a role with more meaning. What’s so good about working at Foxland Grange is that I’m able to use my skills to make a difference to other people’s lives. While you need to be driven and organised in this role, being a people person is vital. I naturally enjoy helping other people, so it’s a perfect fit for me.
The mornings are the best part of the day in my opinion. I like saying hello to the residents as they look forward to their day. I also meet with the team to plan the day. We’ve a fantastic team here at Foxland Grange. As in every care home, the pandemic was extremely challenging with all the changes and pressure on everyone, but it actually made us stronger than ever.
I like to unwind by going to the gym, going walking, and spending time with family and friends.
I joined Foxland Grange in January 2012 and brought passion, fun, and enthusiam with me.
I have been patient services team leader in Bridgnorth and an Activities Coordinator for another group of homes. My aim is to make a difference to each resident's day and nothing makes me happier than when I see residents smiling, happy, and can hear laughter.
I qualified as a nurse back in the early 1990s, and I have been working at Foxland Grange since 2008.
I started out in a nursing role before moving into my current role. I always knew I wanted to work with older people but it was a great experience to have worked in intensive care, in GP surgeries and in emergency care.
I love the mornings here at Foxland Grange. It’s a new day, we’ve got the day ahead of us, and it’s lovely being able to greet residents and see their smiles. One of the most rewarding parts of my role is forging strong and positive relationships with residents and their families, and the team I work with. It’s not something that was possible in the nursing roles I used to do.
I enjoy meeting new families and supporting new residents to settle in. Seeing them happy, and with all their needs met, and seeing the families relieved and happy, gives me a wonderful feeling.
Outside of work I like to unwind by going cycling, being out in nature, and spending time with my family.
I wanted to join the Foxland Grange team because I was attracted by the values and care ethos of Care UK.
I previously worked for a private healthcare company, supporting the NHS with mental health referrals for children and young people.
I enjoy the different skills that this role demands of me. I need to be very organised, as well as approachable and friendly. I love helping other people, whether it’s residents or colleagues. I’ll always do what I can for people. One of the great ‘perks’ of working here is being able to get to know the wonderful people who live at Foxland Grange and learning more about their lives. I have huge respect for my colleagues too, who do an amazing job and also have their own stories and impressive experiences to share!
I have a young son who takes up most of my time when I’m not at work. We’re a very ‘outdoorsy’ family, so you can usually find us walking or out on our bikes exploring new places.
I have served in this wonderful community since 2006 and my aim is to ensure that customer service reflects the 'old-fashioned' service which residents are used to from years' gone by.
My career originates from the hotel industry where I spent many years as a Functions Manager/Wedding Coordinator where customer service is crucial. Front of house here at Foxland Grange provides a central point for residents to visit if they need simply pointing in the right direction or to book a hair or chiropody appointment. Residents also stop by for a general chat or even sit at the desk and help with some duties which gives great purpose. I have a team of lovely well trained concierges to ensure the desk is manned each day from 8am – 8pm. We offer a secure environment and are stationed near the main door to ensure all visitors are greeted and looked after to a high standard. We promise to continue high end customer service throughout. To be excited to come to work is something I always wished for and my wish has been granted.
I joined the team here in 2013 before moving into the sales department in March 2019.
Foxland Grange is a great place to work, with a lovely team who are friends as well as colleagues. I love the interactions with residents and hearing their life stories.
I joined Foxland Grange 15 years ago.
I was a qualified electrician and had never worked in the care sector before. But I’ve never looked back. This is such a rewarding job. I love interacting with the residents and supporting the team. That’s why I’m still here all these years later!
There are lots of different aspects to this role, which is what keeps me on my toes. I enjoy meeting new people, and every day is different. One of the hardest parts has been supporting people living with dementia. Initially I struggled to see people living with this condition and to know how to support them. But the great training I’ve received means that I’m now confident in this area and enjoy interactions with residents living with dementia. I’m even an Alzheimer’s Society Dementia Friend!
Outside of work, I enjoy gardening, photography, and seeing my family and grandchildren whenever I can down in Plymouth.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.