Trusted to care in
Bury St Edmunds, Suffolk
Rated 'Outstanding' by the CQC
Trusted to care in
Bury St Edmunds, Suffolk
Rated 'Outstanding' by the CQC|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes in the UK|Discover why Care UK is trusted to care by over 9,000 families
Our people – whether they’re managers, carers, nurses, chefs, maintenance people, administrators or housekeepers – are here to make your loved one’s life at Glastonbury Court the very best it can be. On these pages you can find out more about our passionate, quality-focused team.
I joined Care UK in 2015, initially working as a business administrator at Hartismere Place. I joined the team at Glastonbury Court when the home opened in January 2016. In early 2018 I became deputy home manager, which enables me to work even closer with our residents – something that’s very important to me. I’m so lucky to have been able to work up the ranks in a place I love and call my second home!
When I’m not at work, I love to cook, watch films and period dramas and I walk my dogs in the forest. I’m kept busy with all my pets: I have two labradors, a bearded dragon, parakeet and three puffer fish, which all need looking after. I’m also passionate about elephants and collect all sorts of things related to them.
I have an extensive background in care; I used to support people with learning difficulties before changing to dementia care. In 2016 I became part of the team at Glastonbury Court care home, and I really love my job. Each day I’m greeted by smiles from the residents as they ask what’s planned for the day.
A good lifestyle lead is kind, caring and always goes above and beyond to make a difference for the residents we care for. I enjoy working here, and when I won the RCS Dementia Champion award in 2019 it was a huge highlight for me.
Before joining the Glastonbury Court team in 2019 I supported people living with dementia and found it really rewarding. This coupled with my love for arts and crafts made Lifestyle Coordinator the ideal role for me!
To be good in this role you need to be patient, creative and have an understanding of the resident’s needs. I enjoy talking to residents on a one-to-one basis, because as I get to know each individual I can adapt my ideas and activities to suit everyone. It makes me proud to receive good feedback from residents and carers at the end of an activity.
Outside of work I like to relax with my husband and our two grown up sons .We enjoy visiting art galleries, seeing historic places and enjoying meals out together.
I’ve been a chef for 19 years in various venues and establishments and at various levels. Most recently, I was working as a freelance chef. I decided to join Care UK because of the great hours they offered me for my home life.
In a Head Chef role, you need to have a cool head, be a strong planner and have a good attitude. My favourite part of the day is when the team arrives and we work together to keep and improve our kitchen’s high standards. I feel proud of what I do whenever I receive good feedback from residents and colleagues.
When I’m not working, I enjoy watching ruby and the NFL.
After working for another care home provider, I realised that I wanted to have a career in the care industry. I sought out the provider that I identified with the most and that had the best employee reviews, and that’s what led me to Care UK.
I have a Master’s degree in Business Administration and have experience in numerous areas of business, including communications, customer service and sales. Before this role, I also worked as an Activities Lead in a care home.
Anyone working in this role should be well organised, be a team player and have great communication, time management and people skills. You also need to understand systems and IT software and be able to operate a fast-paced environment, as well as being reliable and trustworthy.
My favourite part of this role interacting with people – residents, families and members of my team.
I’m humbled that I was given this opportunity where I can impact my colleagues and the residents at Glastonbury Court.
I'm also a professional singer and recording artist, so I have live performances and host events like fashion shows and ladies’ events. When I lived in the US, I was very active with Domestic Violence Awareness and I’m looking forward to connecting with English groups to offer my talents and support.
I’ve been part of the Glastonbury Court team since 2019. I have over 40 years’ experience working in customer care roles and before I joined Care UK I worked as a Customer Service Advisor at Centre Parcs.
To do well in this role, I believe you have to be very empathetic, a good listener and able to talk to people on all levels. I also think you have to be a natural people person, and be very understanding of people of all ages and backgrounds.
My favourite part of my working day is when I get time to have a chat with either the residents or relatives and I enjoy the personal interaction with the residents, relatives and my work colleagues.
Outside of work I enjoy keeping fit and like to exercise most days. To unwind I love to read and to restore old furniture and I prefer to be outside when the weather’s nice.
I joined Care UK in April 2019 after having done a variety of jobs, including catering, retail, animal husbandry and kitchen and bathroom designing. I knew people who worked at Glastonbury Court, and they spoke very highly of Care UK.
My favourite part of the day is seeing all my colleagues. Glastonbury Court is one big family, and we are always here to support and help one another.
In this role, you need to have patience. Things don’t always go to plan, but it’s important to reassess and find ways around any challenges.
I look forward to seeing the home progresses in the future, and I’m excited to see how everyone I work with grows with knowledge and capability.
When I’m not working, my partner, my dog Tess and I like to go travelling in our converted campervan. We enjoy getting away for a week or even just a few nights.
I used to work as a supervisor in a factory before I joined the team at Glastonbury Court in 2018. Although it has been a change of direction in my career – and a challenge at first – this job is so very rewarding.
I enjoy being able to interact with the residents and staff at Glastonbury Court. When I’m not at work I like to unwind by gardening, fishing and reading. I also like spending time with my grandchildren.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.