Our team at
Glastonbury Court

Trusted to care in
Bury St Edmunds, Suffolk

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Meet our friendly care team

Our people – whether they’re managers, carers, nurses, chefs, maintenance people, administrators or housekeepers – are here to make your loved one’s life at Glastonbury Court the very best it can be. On these pages you can find out more about our passionate, quality-focused team.

Elena Bratu

Home Manager

Elena Bratu

I’m an experienced Registered General Nurse and have worked in hospital intensive care units.

I’ve also managed three care homes, but I was keen to join Care UK because it has a fantastic reputation for care, as well as for supporting its teams. I joined the Glastonbury Court team in 2015.

It’s important to be a good listener and ‘people person’ in this role. During the course of a day I could be liaising with everyone from relatives and colleagues to residents and local healthcare professionals.

I’m so proud of the team here at Glastonbury Court. They truly are ‘Outstanding’ in every sense. When we became the seventh of Care UK’s ten Suffolk homes to gain an ‘outstanding’ CQC rating it was a huge highlight for us. 

Julia Alcock
Deputy Manager

I joined Care UK in 2015, initially working as a business administrator at Hartismere Place.

I joined the team at Glastonbury Court when the home opened in January 2016.  In early 2018 I became deputy home manager, which enables me to work even closer with our residents – something that’s very important to me. I’m so lucky to have been able to work up the ranks in a place I love and call my second home!

When I’m not at work, I love to cook, watch films and period dramas and I walk my dogs in the forest. I’m kept busy with all my pets: I have two labradors, a bearded dragon, parakeet and three puffer fish, which all need looking after. I’m also passionate about elephants and collect all sorts of things related to them. 

Chantal Sencier
Customer Relations Manager

In 2016 I joined the Care UK team, after working for 15 years in the charity sector.

It has always been a passion of mine to support people and I proud to be able to make life better for residents and their friends and family at our home in Bury St Edmunds.

I am looking forward to being a large part of the transition for new residents, and to making them feel welcome and part of the Glastonbury Court family.

Trudy Jennings
Lifestyle Lead/ Dementia Champion

I have an extensive background in care; I used to support people with learning difficulties before changing to dementia care.

In 2016 I became part of the team at Glastonbury Court care home, and I really love my job. Each day I’m greeted by smiles from the residents as they ask what’s planned for the day.

 A good lifestyle lead is kind, caring and always goes above and beyond to make a difference for the residents we care for. I enjoy working here, and when I won the RCS Dementia Champion award in 2019 it was a huge highlight for me.

Robin Tabram
Head of Maintenance

I used to work as a supervisor in a factory before I joined the team at Glastonbury Court in 2018.

Although it has been a change of direction in my career – and a challenge at first – this job is so very rewarding.

I enjoy being able to interact with the residents and staff at Glastonbury Court. When I’m not at work I like to unwind by gardening, fishing and reading. I also like spending time with my grandchildren.

Shirley Gwyther
Lifestyle Coordinator

Before joining the Glastonbury Court team in 2019 I supported people living with dementia and found it really rewarding.

This coupled with my love for arts and crafts made Lifestyle Coordinator the ideal role for me!

To be good in this role you need to be patient, creative and have an understanding of the resident’s needs. I enjoy talking to residents on a one-to-one basis, because as I get to know each individual I can adapt my ideas and activities to suit everyone. It makes me proud to receive good feedback from residents and carers at the end of an activity.

Outside of work I like to relax with my husband and our two grown up sons .We enjoy visiting art galleries, seeing historic places and enjoying meals out together.

Wendy Hutton
Business Administrator

I’ve been part of the Glastonbury Court team since 2021.

I wanted to join Care UK as it’s such an impressive organisation in terms of care delivery and career options for its team. I enjoy the variety of this role – every day is different. One minute you can be doing paperwork, the next you might be chatting to a resident, and the next you might be providing information to the families of prospective residents. I also enjoy being part of the fantastic team here at Glastonbury Court.

I’m very proud of our team and the work we do and the care we offer. While we’re an ‘outstanding’ rated home, it takes a lot to stay there, and the team works tirelessly to maintain the highest standards and even improve what we do.

Jemima Gaskin
Receptionist

I’ve been part of the Glastonbury Court team since 2019.

I have over 40 years’ experience working in customer care roles and before I joined Care UK I worked as a Customer Service Advisor at Centre Parcs.

To do well in this role, I believe you have to be very empathetic, a good listener and able to talk to people on all levels. I also think you have to be a natural people person, and be very understanding of people of all ages and backgrounds.

My favourite part of my working day is when I get time to have a chat with either the residents or relatives and I enjoy the personal interaction with the residents, relatives and my work colleagues.

Outside of work I enjoy keeping fit and like to exercise most days. To unwind I love to read and to restore old furniture and I prefer to be outside when the weather’s nice.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.