Part of the Care UK family
Part of the Care UK family |Trusted to care in Sway, Hampshire
It is the people who make our home a truly happy and caring one, and at Gracewell of Sway our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.
I have been at Sway since 2012. As part of this team, one of my achievements was being nominated in the National Care Awards 2014 as one of the Top 5 finalist in the Care Manager category. As a Deputy Manager my role is to support the General Manager and carry out audits to maintain the good standards of the home. I am proud to be part of a dedicated care team whose aim is to deliver person-centred and the highest standards of care.
I have been here since 2011 and I love my job! As Activities Coordinator, my role is to organise a wide range of activities for all residents to enjoy. Our philosophy is to enrich the mind, body and spirit. My personal favourites are exercise classes and crossword club. These are firm favourites with the residents too. I get a lot of fulfilment knowing that the residents love the activities we provide!
After 20 years of working in the hotel and restaurant industry, ten years of which were in luxury 5 star hotels, I moved to the home when it was first built. I can honestly say how proud I am to be working with a great team and in such a lovely environment.
I have been at the home since 2007. As Head of Administration, I oversee the entire administrative function within the home including leadership of the reception team, HR and payroll, and billing. My team and I are committed to delivering the highest standard of customer service at all times.
I started my journey here when the home first opened in 2008. As a previous Care Team Leader I have supported residents through their personal journeys to live their lives to the fullest and I am dedicated to making a positive difference to the residents we care for. I have welcomed many residents and their families into our beautiful home. Now as Home Admissions Advisor I am dedicated to making a positive difference at what can be an emotional time for residents and their loved ones. Every effort goes into enhancing and enriching the lives of residents here and ensuring that they find the right care solution that is bespoke to them. It is a privilege to be part of the amazing team here and seeing the residents flourish and fulfilled. I look forward to welcoming you to our home.
Colin has lived here since 2019. Born in Barry, South Wales, he was married to his late wife, Jean for a staggering 73 years. Sadly, Jean suffered from Alzheimer's and, in Colin's own words, "living through this emotional journey with my loved one has given me great insight and enabled me to offer support to others who maybe going through similar situations". Colin's caring nature and empathy for others makes him the perfect choice when welcoming and reassuring new residents into the home. He is always on hand to offer support and guidance … that's when he is not busy in his workshop, making bird houses for the team and residents of the home. He attends meetings, where he is able to provide valued feedback and encourage dialogue between himself, his fellow residents and team members. Indeed, one of Colin's fondest memories is the support of the team in getting behind his Cancer Research UK fundraising efforts which resulted in him raising an incredible £3,000. Colin says: "I feel happy to have completed this challenge with the support of the lovely team here. Staff are attentive and compassionate and treat me with respect, they are always friendly and smiling, and go out of their way to offer any support. I am delighted to call this my home". Colin is also involved in the recruitment process, as he is able to offer an invaluable view of the needs and wishes of the residents in the home. Colin reports this as "an amazing place to live, where I continue to lead an active and fulfilled life. The staff are wonderful, their kindness shines through and they are always on hand to help 24/7. I feel honoured, taking on this role, and look forward to sharing my experiences of the home, offering advice and addressing any questions that prospective residents and their loved ones may have and, equally, introducing them to the other residents and my many friends. It will give me the greatest pleasure in welcoming you to our extended family here".
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.