Our team at
Halecroft Grange

My career in the care sector began in 2008. I started out as a carer and progressed to senior carer, then I thought I’d challenge myself and study for a nursing degree. At age 46 I left Chester University with a BSc in Adult Nursing!

After that I became a surgical nurse at Macclesfield Hospital. Our ward became the Covid ward when the pandemic hit, so that was an extreme learning curve for me. When things settled down I moved onto a medical ward which became one specialising in older people’s care. Here I gained a lot of knowledge regarding chronic medical conditions.

I’ve always been keen to move into management, so when an opportunity arose at Halecroft Grange I thought I’d go for it, and here I am. I love working here, and the team is so supportive and welcoming to residents, relatives and colleagues alike.

Outside of my job I like to relax by getting stuck into a good book, or having a night out at the theatre.

Before joining Care UK, I was a sales manager, so I have had lots of experience working in a customer-facing role. I have also been lucky enough to work across international markets that have given me opportunities to travel across the world.

I chose to join the team here because Care UK has a great reputation which I was aware of from the outset. When I came into the home, I knew right away that it was an environment I wanted to work in.

As customer relations manager, you need to be patient, calm and enthusiastic. It is important to take the time to understand everyone’s circumstances and the scenarios presented. No two situations are ever the same so you must listen carefully to everyone’s needs.

I like to come in early every morning and spend that time with the residents. Getting them a cup of tea or coffee and having a chat is the best way to start the day.

I’m really proud of my role and what we do here. Giving back is important to me. Spending time with residents makes me realise that I still have so much to learn. It’s also a great feeling when you can put a smile on their faces.

Outside of work, I’m a huge football fan – both playing and watching. I also have a daughter so spend most of my spare time with her.

I love caring for others. Having cared for my own family member, I wanted to give that peace of mind to other families.The welfare and dignity of residents and their safety is my biggest priority.

I started my career as a Care Assistant and have also worked in a Medication Technician and Senior Wellness role. Becoming Unit Manager was a huge highlight in my career. In this role, you need to be caring, hardworking and passionate.

I enjoy working as part of a team to ensure we deliver person-centred care to all residents. I’m so proud of the team I work alongside – they are amazing!

I joined Halecroft Grange as an Activities Assistant, and when my predecessor left, I was promoted to Activities and Volunteer Coordinator as I had the tools and skillset needed to fulfil this role.

To do this role well, you need creativity and the ability to think outside the box as all residents have different abilities and interests. Seeing residents enjoying the activities we put on and witnessing the socialisation and mental stimulation they get from taking part makes me feel fulfilled.

I love that I get to make residents smile on a daily basis and make special memories.

The most important part of my role is ensuring residents feel they can play a part in deciding what we do in our activities schedule. I work hard to make sure residents enjoy our weekly activity plan by ensuring it’s made to be as diverse as possible so everyone can get involed, no matter their needs and abilities.

I love watching films and listening to music when I’m not working.

I have joined the team at Halecroft Grange with over 10 years' experience  working in a dementia specialist care home. I started as a Carer and worked my way up to Residential Lead, gaining my Diploma in health and social care management in 2018. I spent a year out of care homes working within the supported living sector, however my heart is with dementia care hence joining the team here. It is my responsibility to provide the reminiscence community with a strong, focused, and caring leadership to ensure the highest standards of person-centered care through the resident's journey while living at Halecroft Grange. I am passionate about the care sector and committed to my role here at Halecroft Grange as Reminiscence Coordinator.
 

I joined Care UK because I enjoy making a positive difference to people’s lives. I have worked in care home kitchens for over 14 years now and I can honestly say it’s where my passion lies.

I have a level three NVQ in food and have completed all sorts of training to support my role. This includes training in IDDIS (International Dysphagia Diet Standardisation Initiative), which helps people who have trouble swallowing. I have also done courses in infection control and team leadership.

As a chef, you need to love what you do. Working in care also means you need to be caring and have empathy. Leadership skills are also important when you have a team to support and manage. I am here to make sure the kitchen runs as smoothly as possible. We have a great team here and it makes me proud to see the effort we all put in.

I enjoy seeing residents happy and I want them to feel the care and attention we put into every dish. If we can make just one person smile each day, then we’ve made a positive difference.

It is important to me to get the work, life balance just right. I love what I do but I also value spending time with my son and family. I also enjoy football and going to concerts.

I began working towards my nursing career in my home country of the Czech Republic. In the UK, I first worked in domiciliary care, however I wanted a role that would allow me to spend more time with residents.

Before being promoted to Floor Manager at Halecroft Grange, I was Wellness/Lead Care. I’ve now achieved my Level 3 in adult and social care and my Level 3 in leadership and management.

As Floor Manager, it’s important to have good time management skills and an eye for detail and to be a caring person. I love helping the residents in any way I can. I’m proud of the mutual trust we have in our team and I feel fulfilled when I see residents looking and feeling better after receiving care at Halecroft Grange.

I joined the Halecroft Grange team in 2018 from a background working in the hospitality industry. I worked as a Banqueting and Deputy Manager as well as in a concierge role. This experience and knowledge of customer service has been a huge plus in my role here.

There’s a fantastically warm and welcoming atmosphere at Halecroft Grange, and superb relationships between the team and the residents. I like to make residents and colleagues laugh. The great Ronnie Barker said that “making someone laugh is the best feeling in the world” and I believe that’s very true.

In my free time I don’t get much opportunity to unwind as I have two children! However, I do enjoy catching up with sport, including football and rugby.

We have a strong team here at Halecroft Grange, and everyone works together to support each other and do the best for the people we care for. One of the best aspects of my role is building a rapport with the residents, including helping new residents to settle in quickly and start enjoying everything the home has to offer.

I’m passionate about delivering the highest standards of cleanliness and comfort for residents and I’m proud of my team as they feel the same way. Residents and their families expect the best, and that’s what we’re committed to giving them.