Our team at
Highmarket House

I’d actually relocated and saw this position available, and when I researched Care UK I really liked their vision of care and how they support residents to live fulfilling lives.

In this role it’s important to have good people skills and to be a good listener. Moving into a care home can feel stressful for prospective residents and their families, so being able to put people at their ease is vital, and to give them absolute reassurance.

I love all aspects of my working day but talking to prospective and existing residents is wonderful. I enjoy listening to their stories. Having relocated to this area, I’m looking forward to learning more about the history of Banbury and the surrounding area, and to building relationships with the different groups in the local area.

To be successful in this role you need to be your team rock, to support and develop colleagues. Be a great listener and to set a good example.

My favourite part of the working day is when I see residents happy, my team is happy after I coach them and most importantly working in a positive environment. Working at Highmarket House is my second family, I love the homely atmosphere it provides and being able to fulfil a meaningful lifestyle to the residents.

Outside of work I enjoy spending time with family, and I love to travel.

I absolutely love to sew and make personalized ragdolls in my spare time, and I used to work in a local haberdashery shop before I joined Highmarket House. A friend worked here and suggested the job to me as she thought I’d love it. She was absolutely right, and here I am. I joined the team in 2018.

In this role it’s important to be energetic, caring, patient, flexible and organised.

I love spending time with residents and their families, hearing about their past, the jobs they’ve had and how they used to live. Of course, I love the craft activities that we do too! Looking ahead, I’m looking forward to getting to know the residents and their families, finding activities they enjoy and making residents’ wishes come true.

To be successful in this role you need to be caring, patience and a good listener.

I enjoy looking after the residents like they are my family, keeping them safe and making sure I give them a fulfilling meaningful life. My biggest professional challenge is being promoted to a manager, being in charge of the team making sure the team are happy as well as the residents. Outside of work I enjoy spending time with family and friends.

I’m the Dementia Suite Manager and I’m also the Dementia Coach for the home, delivering dementia training to all my colleagues. I’m very passionate about delivering the best care for those living with dementia and it’s the best feeling knowing you have made a difference.

I chose to work at Care UK as they put residents at the heart of everything they do, which is one of my own values. My favourite part of my day is when I do a walk around the suite and greet residents, you hear amazing stories.

When I’m not at work you will find me socialising with friends and solving puzzles!

I’ve also developed my skills in professional cooking with an NVQ level 3 from Stratford College. I have worked as a chef in various restaurants, hotels and business venues. I joined Care UK in 2017.

I’m passionate about great food and I like to make people happy through food. Care UK gives chefs a chance to be creative and work closely with residents to produce delicious food that they’ll love. One of my favourite parts of the day is when I get to chat to residents and find out what they think of the food. It’s a good opportunity to get new ideas for dishes. 

Outside of work I enjoy fishing and gardening (food-related activities!) as well as, obviously, cooking!

I ensure all paperwork is completed and all IPC audits are performed regularly, and I support other teams to be compliant in IPC.

Care UK is a great company to work for and Highmarket House is a lovely home to work in. When I joined, the team and the residents made me feel very welcome. The managers are very supportive, and it’s fantastic to see the difference that you can make to the home on an individual, as well as on a team, basis. I’m very proud to be ensuring the home is achieving the highest standards in cleanliness and infection prevention and control.