Highmarket House

Experts in award winning care in Banbury

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Highmarket House

Welcome to Highmarket House

Highmarket House is a luxury, purpose-built care home in Banbury town, giving residents easy access to People’s Park and local amenities

The team at Highmarket House are dedicared to delivering high quality residential, dementia and nursing care for older people. We also offer short term respite stays, as well as sensitive end of life care.

Our care home in Banbury town centre has an array of facilities for residents to use as they wish. Enjoying a fantastic lifestyle is central to our ethos of care.

Highmarket House has 73 spacious en-suite bedrooms, with those on the ground floor opening directly onto beautiful patios and secure landscaped gardens. The home is divided into smaller suites comprising of their own comfortable lounges and bistro-style dining room - a design which helps to create an intimate atmosphere that is particularly calming for residents living with dementia.

At a glance

Location

(Behind the Cromwell Hotel)
North Bar Place
Banbury
Oxfordshire
OX16 0TD

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CQC overall rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Been offered permanent care for less in another local home? We’ll match it.

If you are looking for high quality care for a loved one and you’ve been offered care for less at another local care home, we guarantee to match the price.*

Find out more

Been offered permanent care for less in another local home? We’ll match it.

Have a look around our home

Highmarket House has an array of facilities for residents to enjoy, including a comfy cinema room, relaxing bar area, a hair salon and a welcoming café.

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Life at our home

We support residents to enjoy rewarding and enjoyable activities and experiences every day – what we call ‘meaningful lifestyles’ - which are tailored to their interests and hobbies. Some residents find meaning and purpose from folding laundry or doing some gardening while others enjoy all the varied group and one-to-one activities organised by our lifestyle team.

Hair and beauty salon
Activities room
Cinema room
Garden
Library
Cafe
Minibus for outings
Pub

Care at our home

The Highmarket House team delivers a range of care services for older people, from short term respite care and nursing care through to permanent residential and dementia care.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Pharmacy service
District nursing team

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Highmarket House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I thrive on developing my team and enhancing quality of life for residents. I always feel extremely proud when I hear residents and relatives talking about the positive impact our team has had on their lives.

Jo PohlHome Manager

Meet the rest of our team

Meaningful Lifestyles at Highmarket House

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How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC overall rating

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Highmarket House care home.

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What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Highmarket House care home.

The first time I visited Highmarket House I knew that this was the home I wanted for Mum. Moving is a big thing for anyone especially if you’re in your 80s but the care home staff were wonderful from the outset. The home itself is warm and welcoming with great amenities, fantastic dietary options and wonderful bedrooms furnish to a high standard. Since Mum has been in Highmarket House our home life has also improved dramatically. We no longer have the constant worry about Mum being alone, scared or safe. She has everything she needs and in turn so do we!

Relative of a resident, December 2020

Highmarket House is a real gem. They talk about the Care team being visitors in the residents home. This is exactly how the approach looking after everyone. They are so thoughtful, caring, knowledgeable but also fun with a great sense of humour. There’s an amazing array of activities arranged to keep everyone occupied and to help make friends.

RK, December 2020

My mother moved into Highmarket House just before the Covid-19 lockdown. During this time, she has been well looked after - from the daily care and meals to all the activities and entertainment that they have been able to continue or adapt, as required. It has been wonderful to be able to have socially distance garden visits and we are looking forward to when restrictions are eased further.

Relative of a resident, December 2020

My mother has been a resident at Highmarket House since late 2017 and has received excellent care in a very pleasant environment for all that time. She has enjoyed group activities such as crafting and singing and also receives individual attention addressing her needs. Members of staff spend time getting to know the residents as individuals. The last six months have been challenging for all due to the Covid-19 restrictions, but staff have all worked hard to care for and entertain the residents. Family video calls have been made available, together with ‘garden’ visits when restrictions allowed them. Before the lockdown, Highmarket House was always very welcoming to visitors. I am sure this welcome inside for family time, refreshment and activities will resume as soon as the time is right.

SJ, December 2020

My 96-year-old mother went to Highmarket House initially for a short period of respite. The staff were brilliant and the facilities great. She is now there as a permanent resident with no complaints.

SM, December 2020

National Dementia Care Awards Finalist 2020 Best Dementia Carer

Public Sector Catering Awards 2021 Finalist

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards Finalist 2021

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Best Larger Care Home Group Gold Winner 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards 2020 finalist

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist - Care Provider of the Year 2019

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What are Care UK care homes really like?

We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.

Top 10 tips for eating as we age

Supporting someone to have a positive mealtime experience can significantly affect a person’s enjoyment of food.

5 ways to take care of yourself

Whether you’re a full time carer or are balancing your responsibilities with a full-time job, it’s important to care for yourself too.

Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach

Download directions to our home

Directions to Highmarket House