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Our team at
Kentford Manor

Trusted to care in Kentford, Newmarket

Trusted to care in Kentford, Newmarket|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

It is the people who make our home a truly happy and caring one, and at Kentford Manor our experienced team of dedicated professionals all undergo in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.

Katrina Rayment

General Manager

Katrina Rayment

I have 20 years of experience in the care industry, most recently working as a manager for a large domiciliary and complex care agency.

I joined Care UK for the opportunities it would open as one of the UK’s leading care providers.

As a manager, I think the most important part of my role is listening. It's also essential to be empathetic, and to have a good sense of humour.

Any time I can spend talking to residents and my team is my favourite part of the day. Seeing residents and their families happy makes me feel fulfilled in my role.

When I’m not working, I enjoy singing and walking my dalmatian.

Claire Brooks
Deputy Manager

I trained at Addenbrookes Hospital and started working at Kentford Manor in 2015 as a nurse, before working my way up to Clinical Nurse Manager and then being made Deputy Manager in 2022. 

For my role, successful time and people management is essential – but I always make time to have some fun with the residents too, and you always have to lead by example. There’s no job that I wouldn’t, or haven’t, done in the home when needed. Working at Kentford Manor is my biggest career highlight to date, we have a real sense of family. 

Denis Green
Home Admissions Advisor

Before I moved to the Kentford Manor team I ran my own recruitment company. I’d also worked in health and social care roles for 15 years before that. I used to supply agency/bank staff to Care UK homes in East Anglia, so I knew the company’s reputation. I knew Kentford Manor was a fantastic home, so when I was looking for a new challenge, I was keen to join the team on an in-house basis.

In this role it’s vital that you have a compassionate approach: moving a loved one into a care home – even if it’s a great one like ours. I ensure I give everyone the information and support they need to make the right decision for them.

I get a huge boost from seeing a new resident settling in and feeling at home, especially if they initially had their reservations about moving in. The feeling that a family trusts you with their loved one’s care is a very rewarding part of my role.

I’m looking forward to getting to know all the residents and their families, and earning their trust, as well as the trust and respect of my colleagues at Kentford Manor. We look forward to welcoming you to our Newmarket care home very soon.

Debra Murphy
Business Administrator

Prior to joining the care industry I was working in financial services. However, in 2007 I reached a crossroad in my life where I felt it was time to make a difference - I wanted a career that was meaningful. So in 2007 I started as an Activities Coordinator in a care home. Over the next few years I transitioned into administration and dementia care. I joined the home in 2017 as the Home Administrator. I am proud to work for one of the best care homes in the Suffolk. The most rewarding part of my day to day job is interacting with the residents and their families, a simple 'thank you' really goes a long way!

Kay Allison
Activities Assistant

I’m proud to make a difference in residents’ lives and to ensure they feel safe and happy in my role as Activities Assistant. I joined Care UK because I believe it’s a good care provider and I felt passionate about its vision and values.

My role is all about caring for others, and I believe it’s important to be positive, thoughtful and a happy person. Every day in my job is a highlight in my career because I’m making people happy and making a real difference.

Pauline Edgell
Head Housekeeper

During my career so far I have had many different experiences, from office work to retail - I even owned and ran my own pub! I then came to a time in my life when I wanted a change, so I decided to head into housekeeping in a care home. This was a big, but positive, change for me and I have been in housekeeping ever since. I love how every day is different working at the home, and I really feel like I make a difference to the residents who we support.

Graham Sells
Maintenance

I have previously worked at Kentford Manor as a Maintenance Assistant. After 16 months, I was asked to return to take over the Coordinator role, and I was delighted to do so.

I enjoy working every day at Kentford Manor – it's always an adventure! In this role, you need to have good knowledge, as well as patience, kindness, communication skills, and understanding of the residents. I’m proud to keep the home in the best shape possible and to help residents and colleagues. I believe the most important part of my role is putting a smile on their faces.

I have a boat on the Norfolk Broads, and when I’m not working it’s my go-to place to relax.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.