Our team at
Llys Herbert

I have 30+ years’ experience working in customer centric management roles within travel, hospitality, finance and technology, all with a focus on delivering the best customer service and experience possible.

I decided to work at Llys Herbert, as I feel passionate about wanting to make a difference, so I was delighted to see that Care UK share the same passion for providing excellent care which enables residents to lead fulfilling lives.

I am looking forward to making a difference to resident’s experience, making sure they settle well into our beautiful new home. It is so important to get to know each and every resident so their lifestyle is tailored to them, so they can continue to do what they love doing and live a fulfilling life.

I have spent 20 years in catering, with an extensive history including Michelin stars, rosettes, contract careering and care homes! I wanted to get back into working in care because I love catering for residents, providing them with fresh, nutritious food.

My favourite part of the day is meal planning and supporting my kitchen team. Meal planning is a key part of the day. I feel very proud to be part of a team that is highly dedicated to delivering the best service and care for residents. My biggest career highlight was cooking for the Queen and opening a restaurant at the age of 22.

Outside of work, I like to spend time with my children, taking them on days out.

I am very passionate about providing a very high standard of care, my personal values and Care UK values mirror each other.

For me, a Team Leader needs to be passionate about what they do, a natural caring person and have patience. A Team Leader also needs to have a positive outlook on life to support their team and the residents. Making a difference, I have learnt can be the smallest act of kindness, it really does make a huge impact on someone’s wellbeing.

I am an avid reader, enjoy spending time with my family, going to the gym and travelling. 

To be successful in this role you must have a positive attitude, be highly organised and approachable. This is my biggest career highlight to date, being in this leadership role at this brand-new luxury care home.

My favourite part of the day is our daily meeting with the team, to hear what is going on and find out how everyone is doing. I am proud to work for Care UK, as I feel valued and supported by a great team.

I enjoy spending time with my family, walking my dog and reading.

I joined Care UK because I believed that working here would provide me with the opportunity to refine my skills, learn more from experienced professionals and contribute to delivering great experiences to residents.

I was proud to take on the leadership role of Head Housekeeper and to have the opportunity to mentor others and show them it’s okay to dream big.

As Head Housekeeper, one needs to possess an exceptional hospitality service, good communication skills and an eye for detail. The most important part of my role is meeting the standards that Care UK sets without any compromise.

My favourite part of my job is interacting with residents one-on-one and building a relationship with them. Seeing how the cleaning I do and the acts of service I perform for residents put smiles on their faces makes me proud that they are living a fulfilling life.

Outside of work, I love to spend lots of time with my family and loved ones. I also enjoy writing poems and stories.

My previous role was a Maintenance Assistant at Llys Cyncoed, so I am proud that I have developed in my career and been provided the opportunity to be a Maintenance Manager.

I originally wanted to work at Care UK, as I wanted to be a part of a company that truly believes in fulfilling lives. I get a buzz when I see residents happy and smiling, as I pass through the hallway, and I even stop for a cuppa. 

In my spare time I enjoy playing football and spending time with my family.