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Our team at
Manor Lodge

Trusted to care in Chelmsford, Essex
Rated 'Outstanding' by the CQC

Trusted to care in Chelmsford, Essex
Rated 'Outstanding' by the CQC|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes in the UK|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

People are what make our care home the warm and welcoming place that it is. We all come from very different backgrounds and experiences but we work together as a team to ensure residents make the most of every day. You can find out more about us here.

Maggie Ziemianska

Home Manager

Maggie Ziemianska

I joined Care UK and Manor Lodge 5 years ago as the Deputy Manager, where I joined because of Care UK’s incredible values which align with my person values.

I love leading my team to work cohesively and help develop them to deliver outstanding and person-centred care.

Care UK has an excellent reputation nationwide, and I love the way they promote personal and professional growth of the colleagues. Since being with Care UK one of my biggest achievements Is receiving a Deputy Manager of the year award for all my hard work.

As a Home manager, I believe it’s important to be honest, have integrity, empathy and being able to self-reflect and use every opportunity to learn, improve and develop. It’s also important to have great communication and listening skills and be a team player.

My favourite part of my working day is getting to chat to the residents, relatives, and colleagues; it’s great to see how well colleagues are doing and get great feedback of our home.

In my free time I enjoy being a mum and looking after my cat and dog. I love to cook for my family and friends, watch my son play football on the weekend and spend time with my family. I love visiting all of my family back in Poland and I’d never say no to a cheesy rom com.

Karla Smith
Customer Relations Manager

I started working at Manor Lodge in 2018 as a Business Administrator, since then I have developed to now my role as Customer Relations Manager.

I decided to work for Care UK to help make a difference and have a positive impact on people lives. Manor Lodge is an Outstanding CQC rated care home and that is truly reflected in the support and care provided.

In this role you need to be caring, understanding and a person with great empathy and sympathy skills with a kind positive personality.

My favourite part of the working day is communicating and building relationships with relatives and residents and most importantly supporting families that might be going through a difficult time.

When a relatives/resident comes to me and thanks me for my support, it’s a lovely feeling knowing you have made an impact.

I love working at Manor Lodge, as soon as you walk through the door you are greeted with welcoming smiles, and you instantly feel part of the family. I love working with all colleagues, working together to achieve the end goal, seeing the residents being happy, safe and settled.

Vilma Duncil
Clinical Lead

Originally from the Philippines, I am an experienced nurse and clinical lead. When I moved to the UK I worked for another care home and joined Care UK in 2009.

I thoroughly enjoy working within a modern care home setting and getting to know the residents at Manor Lodge. I enjoy giving residents quality time to really understand their needs.

I think it is so important to offer personalised care to each person and listen to how they feel. I’m looking forward to all the challenges and achievements this job can bring and being a part of the team here.

Marcin Franke
Head Chef

I have worked as a chef for 20 years and as a Head Chef for 14 years. I joined Care UK after working as Head Chef in a nursery because I wanted a new challenge and to spend more time on my career development.

To be a Head Chef, it's important to be strong, flexible and able to think on your feet. You have to run a well-organised kitchen and, when working in a care home, understand the needs of residents. In my role, I also enjoy developing new chefs and teaching them everything I know about cooking and food.

Lunch time is my favourite time of the day because I have the opportunity to go see residents and get feedback about the meals I’ve made that day. Seeing people enjoy the food I’ve cooked makes me proud of what I do.

Ria Ragasa

I’ve been part of the Manor Lodge team since the summer of 2009. I used to work in a hospital but a friend told me about the vacancy here and suggested I apply. Manor Lodge is an usual care home because it has an in-house physiotherapist and a physiotherapy gym, but it has made all the difference to so many of the residents.

When residents move into the home, it’s often thought that they have no hope of regaining their mobility. We prove everyone wrong! Many people have been discharged back to living in their homes thanks to the physiotherapy service we’ve given them in combination with the ‘outstanding’-rated care and support provided by the whole Manor Lodge team. 

I get such a huge sense of achievement from the work I do here. Nothing beats seeing a person rediscovering their mobility and independence, and their happiness at what we’ve done for them.

Outside of work, I enjoy going on holidays with my family, or just spending as much time as I can with the people I love.

Paul Chignell

I started working at Care UK in 2011, having had previous experience working within maintenance and gardening.

To be good in this role you need to be good at fixing things and DIY. I believe my biggest professional challenge in this role has been maintaining and keeping a home of this size up to date.

So far, my biggest career highlight to date has been the award I won for maintenance man of the year in 2014.

When I’m not working, I enjoy going to the cinema, eating out and getting out in my garden.

Samantha Jackson
Head Housekeeper

I’ve worked for Care UK for over ten years. I’m a trained chef and also have a publican’s licence. I’ve been a head chef in hotels, pubs and restaurants, as well as in care homes. 

You have to be able to think on your feet in this role. While it’s important to be organised, you need a calm head as things can sometimes change at the last minute. Being imaginative, a good communicator and good at leading a team all help too!

I get a huge sense of achievement from my role, knowing, at the end of the day, that what I’ve done has made residents happy and helped them to enjoy a lovely quality of life. I have a superb team – we work very well together. Everyone is focused on the ultimate aim: keeping the residents of Manor Lodge happy. We’re also very determined to maintain our ‘outstanding’ CQC rating!

Away from work, I enjoy gardening, knitting and going for trips in my VW campervan. Deep down I’m a hippie!

Canine Relations Manager

My role includes meeting and greeting visitors, and showing them my toys, and doing whatever I can to make the residents of Manor Lodge feel special. I’m pretty good at sitting on laps.

My favourite part of the day is coming into work and saying hello to all my friends.

After a couple of hours of being stroked and fussed over, I like to have a little nap – well it’s hard work, I can tell you! I might head off to the park to play with my toy or to chase a ball. Looking forward to seeing you soon at Manor Lodge!

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.