What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is "Outstanding".

Manor Lodge

Q: What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is &quot;Outstanding&quot;.

Trusted to care in Chelmsford, Essex
Rated 'Outstanding' by the CQC

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Manor Lodge

Welcome to Manor Lodge

Manor Lodge is an ‘outstanding’-rated and purpose-built care home in Chelmsford, Essex that delivers permanent and respite nursing, residential and dementia care.

When a new resident joins us, we get to know them extremely well so that we can create care and lifestyle plans that are personalised to their needs, wishes and preferences. Our home has some fantastic facilities for residents to use whenever they wish, from a café to a cinema, a library to an activity room, a hair salon and a little shop.

We also have an in-house physiotherapy gym. Through a combination of nursing care and support from our physiotherapist, we have helped to transform many residents’ lives – enabling them to regain their mobility and independence.

We are proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Manor Road
Chelmsford
Essex
CM2 0EP

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Dementia friendly cinema - free event at Manor Lodge

Enjoy a showcase of classic ‘feel good’ films and documentaries in our comfy cinema, with regular refreshment breaks on the first Friday of every month, 10am - 12.30pm.

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Free event

Dancing for joy - free event at Manor Lodge

Join us for a fun, dance afternoon, which will offer attendees a chance to reminisce as well as stimulation of the brain through movement on the second Tuesday of every month, 3pm - 4pm.

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Free event

Pub quiz - free event at Manor Lodge

Join us and other members of the community at Manor Lodge for our monthly evening quiz every third Wednesday of the month, 6.30pm - 8.30pm.

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Free event

Community café - free event at Manor Lodge

Meet other carers and their loved ones over a cuppa and cake, share experiences and meet our dementia experts on the last Wednesday of every month, 2pm - 4pm.

Find out more

Community café - free event at Manor Lodge

Life at our home

We are passionate about supporting residents to enjoy meaningful activities and experiences every day – what we call meaningful lifestyles. Some residents find purpose from helping around the home, folding laundry or helping in the garden. Others enjoy the many group and one-to-one activities that we organise.

Cafe
Church Services
Cinema room
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area
Minibus for outings
Pet friendly visits
Physiotherapy room
Shop

Care at our home

Our team at Manor Lodge delivers many different types of care on both a permanent or respite (short term) basis. We always assess every prospective new resident before they join us so we know what they need.

Types of care offered

Healthcare services

Chiropody
Community support services
Dietitian
District nursing team
Local GP
Movement therapy
Namaste care
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Rehabilitation
Speech and language therapy

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Manor Lodge care home.

Care UK rolls out plant-based cleaning products across 163 homes

Care UK has become the largest care home provider to commit to sustainable cleaning practices in their care homes.

Care UK retains nationally recognised Care Catering Award title for third year in a row

Care UK colleagues are celebrating after winning the Public Sector Catering Award’s Care Catering category for the third year in a row.

Essex care home earns ‘outstanding’ rating for second time

A national care watchdog has given a Chelmsford care home its highest seal of approval, with inspectors commending the home for its well-led and caring...

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Manor Lodge will provide your loved one with care that is completely tailored to their individual needs and wishes.

Care UK’s values align with my person values, I love leading my team to work cohesively and help develop them to deliver outstanding and person-centred care.

Maggie ZiemianskaHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

Our internal governance team rated manor Lodge in April 2023 “Outstanding” for responsive, Caring and Well Led.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Manor Lodge care home.

The gift of all at Manor Lodge is that you act both professionally whilst always ensuring the dignity of all residents. Nothing was too much trouble and staff were always on hand to advise and calm with sincere, yet expert words. Furthermore, we always thought we were listened to and involved in all decisions that helped effectively manage and alleviate Mum's symptoms. You worked seamlessly as a team and with other outside healthcare professionals. This, to our way of thinking, is what helped Mum feel so comfortable and we are eternally grateful.

Relative of a resident, March 2025

Thank you so much for all the care, smiles and chats that you are giving my dad. He is a very proud and independent man who knows his own mind, but we can see how much better he as got since only being with you for a few days. Thanks for all you are doing to keep him safe, healthy and comfortable - we are so, so grateful.

Daughter of a resident, February 2025

Thank you to Manor Lodge who brought the whole festive season together, not just for residents, but their families as well. All with smiles and great enthusiasm. We can't tell you how much it means to see residents engaged with life at the home.

LC, relative of a resident, January 2025

What truly stands out is the exceptional level of care and respect shown towards both residents and their families. Your staff's genuine passion of their work and their focus on delivering personalised care has made Manor Lodge a truly outstanding care home.

Marie Goldman, Local MP, January 2025

The staff have such a challenging job and they are so skillful, it’s an education for anybody to go and watch them at work. I sit and watch when I visit. Recently, two residents were having a disagreement, they were both talking nonsense and getting nowhere. Two members of staff went and joined them on their table, listened carefully and diffused the situation so beautifully, they made them both feel heard and understood. They are so patient and open with residents and families alike, not at all secretive or devisive. I feel privileged to spend time with them sometimes.

Relative of a resident, March 2024

Palliative and End of Life Care Awards 2025 finalist - Excellence in Palliative Care Nursing Award

Gold Standard Framework Accredited

Essex Care Awards 2023 Winner - Outstanding Care Sector Nurse

NASHiCS Safety in Care awards 2025 winner - Championing Safety in Care

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Why get an early dementia diagnosis?

Dementia is a condition that affects an individual’s memory, thinking, and behaviour. Recognising the early signs and seeking an early diagnosis can...

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Chelmsford Museum - Chelmsford, Essex
Hylands Park - Chelmsford, Essex
Chelmsford Theatre - Chelmsford, Essex
Chelmsford Cathedral - Chelmsford, Essex
Maldon Promenade - Maldon, Essex

Nearby Homes

Manor Lodge

Essex CM2 0EP

CQC Rating: Outstanding

FAQs

Manor Lodge offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, cinema room, library, shop, minibus for outings and gym.

The CQC overall rating for Manor Lodge is "Outstanding".

Manor Lodge offers residential care, dementia care, nursing care, respite care and end of life care for older people in Chelmsford, Essex.

Yes, you can find more Care UK homes in these locations:

Care homes in Essex

Care homes in Chelmsford

Manor Lodge care home

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Manor Lodge

Manor Lodge

Welcome to Manor Lodge

At a glance

Dementia friendly cinema - free event at Manor Lodge

Dancing for joy - free event at Manor Lodge

Pub quiz - free event at Manor Lodge

Community café - free event at Manor Lodge

Life at our home

Care at our home

Types of care offered

Healthcare services

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Care UK retains nationally recognised Care Catering Award title for third year in a row

Essex care home earns ‘outstanding’ rating for second time

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Manor Lodge

Manor Lodge

Welcome to Manor Lodge

At a glance

Dementia friendly cinema - free event at Manor Lodge

Dancing for joy - free event at Manor Lodge

Pub quiz - free event at Manor Lodge

Community café - free event at Manor Lodge

Life at our home

Care at our home

Types of care offered

Healthcare services

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Care UK retains nationally recognised Care Catering Award title for third year in a row

Essex care home earns ‘outstanding’ rating for second time

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Manor Lodge provide?

What is Manor Lodge’s CQC rating?

What types of care does Manor Lodge offer?

Are there any other Care UK care homes in Essex?