What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is "Outstanding".

Manor Lodge

Q: What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is &quot;Outstanding&quot;.

Trusted to care in Chelmsford, Essex

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Manor Lodge

Welcome to Manor Lodge

Manor Lodge is an ‘outstanding’-rated and purpose-built care home in Chelmsford, Essex that delivers permanent and respite nursing, residential and dementia care.

When a new resident joins us, we get to know them extremely well so that we can create care and lifestyle plans that are personalised to their needs, wishes and preferences. Our home has some fantastic facilities for residents to use whenever they wish, from a café to a cinema, a library to an activity room, a hair salon and a little shop.

We also have an in-house physiotherapy gym. Through a combination of nursing care and support from our physiotherapist, we have helped to transform many residents’ lives – enabling them to regain their mobility and independence.

At a glance

Location

Manor Road
Chelmsford
Essex
CM2 0EP

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Been offered permanent care for less in another local home? We’ll match it.

If you are looking for high quality care for a loved one and you’ve been offered care for less at another local care home, we guarantee to match the price.*

Find out more

Been offered permanent care for less in another local home? We’ll match it.

Life at our home

We are passionate about supporting residents to enjoy meaningful activities and experiences every day – what we call meaningful lifestyles. Some residents find purpose from helping around the home, folding laundry or helping in the garden. Others enjoy the many group and one-to-one activities that we organise.

Cafe
Garden
Hair and beauty salon
Cinema room
Library
Shop
Minibus for outings
Gym

Care at our home

Our team at Manor Lodge delivers many different types of care on both a permanent or respite (short term) basis. We always assess every prospective new resident before they join us so we know what they need.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Physiotherapy
Rehabilitation
Chiropody
Pharmacy service
District nursing team
Optician
Dentist
Speech and language therapy
Movement therapy
Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Manor Lodge will provide your loved one with care that is completely tailored to their individual needs and wishes.

What I love about being a care home manager is being in a position to make decisions and changes that give residents the comfortable, happy and secure life they deserve. It’s important to me that we recognise the individuality of each resident and provide them with care that is tailored to their precise needs.

Juliana MilesHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Manor Lodge care home.

I have always found the staff at Manor Lodge to be very knowledgeable within their own area of expertise. There is a significant amount of training undertaken by the staff, this is reflected in the excellent care given to the residents.

Resident, April 2022

They are brilliant and so caring. All staff very good on the unit. She is a dementia patient and can be difficult and challenging and they are all very tolerant and kind.

Relative of a resident, April 2021

I had a visit with my Mother in your new Pod. Having arrived thinking I would be standing outside the home looking through a window, what a lovely surprise to be shown into your new Pod. No mask or PPE required. Mum was relaxed and comfortable, and happy I was able to sit and chat to her almost as normal!

Relative of a resident, December 2020

Mum stayed at the Manor for 10 weeks during her recovery from a hip replacement following a fall at home. The physio service you offer is definitely a good selling point and you have a lot of experience of rehabilitating people with Mum's type of surgery.

Daughter of Resident, November 2019

She can’t walk very well but they are very good in involving her when she is in her wheelchair. She is mentally well and they talk to her at the right level and they involve her in all activities.

Relative of a resident, July 2019

LaingBuisson Award Finalist 2022 - Large Residential Care

Dementia Care Awards Finalist 2022

National Care Awards Finalist 2022

Social Care Top 30 Award Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards Finalist 2022

NACC Awards Finalist 2022 - Catering Team of the Year

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Health Investor Award Winners 2022 - Residential Care Provider of the Year

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Watch a video about the process

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

FAQs

Manor Lodge offers residential, dementia, nursing, respite and end of life care for older people in Chelmsford, Essex.

The CQC overall rating for Manor Lodge is "Outstanding".

Yes, you can find more Care UK homes in these locations:

Care homes in Essex

Care homes in Chelmsford

Manor Lodge care home

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