What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is "Outstanding".

Manor Lodge

Q: What is Manor Lodge’s CQC rating?

The CQC overall rating for Manor Lodge is &quot;Outstanding&quot;.

Trusted to care in Chelmsford, Essex

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Manor Lodge

Welcome to Manor Lodge

Manor Lodge is an ‘outstanding’-rated and purpose-built care home in Chelmsford, Essex that delivers permanent and respite nursing, residential and dementia care.

When a new resident joins us, we get to know them extremely well so that we can create care and lifestyle plans that are personalised to their needs, wishes and preferences. Our home has some fantastic facilities for residents to use whenever they wish, from a café to a cinema, a library to an activity room, a hair salon and a little shop.

We also have an in-house physiotherapy gym. Through a combination of nursing care and support from our physiotherapist, we have helped to transform many residents’ lives – enabling them to regain their mobility and independence.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Manor Road
Chelmsford
Essex
CM2 0EP

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Price match guarantee! Been offered permanent care for less in another local home? We’ll match it.

If you are looking for high quality care for a loved one and you’ve been offered care for less at another local care home, we guarantee to match the price.*

Find out more

*Price match guarantee!* Been offered permanent care for less in another local home? We’ll match it.

Life at our home

We are passionate about supporting residents to enjoy meaningful activities and experiences every day – what we call meaningful lifestyles. Some residents find purpose from helping around the home, folding laundry or helping in the garden. Others enjoy the many group and one-to-one activities that we organise.

Cafe
Garden
Hair and beauty salon
Cinema room
Library
Shop
Minibus for outings
Gym

Care at our home

Our team at Manor Lodge delivers many different types of care on both a permanent or respite (short term) basis. We always assess every prospective new resident before they join us so we know what they need.

Types of care offered

Residential care
Dementia care
Nursing care
Respite care
End of life care

Healthcare services

Physiotherapy
Rehabilitation
Chiropody
Pharmacy service
District nursing team
Optician
Dentist
Speech and language therapy
Movement therapy
Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Manor Lodge will provide your loved one with care that is completely tailored to their individual needs and wishes.

What I love about being a care home manager is being in a position to make decisions and changes that give residents the comfortable, happy and secure life they deserve. It’s important to me that we recognise the individuality of each resident and provide them with care that is tailored to their precise needs.

Juliana MilesHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Manor Lodge care home.

I have always found the staff at Manor Lodge to be very knowledgeable within their own area of expertise. There is a significant amount of training undertaken by the staff, this is reflected in the excellent care given to the residents.

Resident, April 2022

They are brilliant and so caring. All staff very good on the unit. She is a dementia patient and can be difficult and challenging and they are all very tolerant and kind.

Relative of a resident, April 2021

I had a visit with my Mother in your new Pod. Having arrived thinking I would be standing outside the home looking through a window, what a lovely surprise to be shown into your new Pod. No mask or PPE required. Mum was relaxed and comfortable, and happy I was able to sit and chat to her almost as normal!

Relative of a resident, December 2020

Mum stayed at the Manor for 10 weeks during her recovery from a hip replacement following a fall at home. The physio service you offer is definitely a good selling point and you have a lot of experience of rehabilitating people with Mum's type of surgery.

Daughter of Resident, November 2019

She can’t walk very well but they are very good in involving her when she is in her wheelchair. She is mentally well and they talk to her at the right level and they involve her in all activities.

Relative of a resident, July 2019

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

FAQs

Manor Lodge offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, cinema room, library, shop, minibus for outings and gym.

The CQC overall rating for Manor Lodge is "Outstanding".

Manor Lodge offers residential care, dementia care, nursing care, respite care and end of life care for older people in Chelmsford, Essex.

Yes, you can find more Care UK homes in these locations:

Care homes in Essex

Care homes in Chelmsford

Manor Lodge care home

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