Our team at
Metchley Manor

I joined the Metchley Manor family in 2017 as Receptionist and soon progressed to Activities Coordinator. Six years later, I became Dementia Coordinator, completing Cognitive Stimulation Therapy and other reminiscence training to help enrich residents’ lives. Knowing I’ve made a positive impact on residents’ wellbeing is something I’m truly proud of.

Now as Deputy Manager, I’m completing my Deputy Manager programme and Level 5 Apprenticeship. I’m proud to support a dedicated team that’s committed to delivering the highest standards of person-centred care for every resident at Metchley Manor.

The best part of my role is spending time with residents and their families - listening, understanding, and taking on feedback to make sure everyone feels comfortable, safe and truly at home. Every day brings an opportunity to make a difference, and that’s what makes my job so rewarding.

Adult care is very close to my heart. I’ve worked in patient care for more than 15 years and have also experienced the dementia journey personally with my mum. This gives me a deep understanding of what families are going through and a genuine passion for supporting them.

In my role as Customer Relations Manager, it’s important to be calm, empathetic, and intuitive, while bringing warmth and joy to every interaction. My favourite part of each day is building relationships with residents and families - helping them feel reassured and confident that their loved ones are in caring hands.

I take pride in maintaining the highest standards of professionalism and creating strong connections with families and colleagues alike. Making a positive difference to someone’s quality of life is what makes this role so rewarding.

Outside of work, I come from a musical family and love listening to music and attending live concerts whenever I can.

I have been working in the care sector for a couple of years, and my previous role was house keeper for 2 years at Metchley Manor.

Since starting the role I have found that I really enjoy working closely with residents, getting to know them, hearding their stories and checking in day to day on how they are and I found this a really rewarding part of my role. So when the opportunity came up for Lifestyle Lead I knew this is something I was passionate about.

My Role as Lifestyle Lead is to ensure that there is a dynamic activities program, that includes person-centred group and one to one activities. I will do this by working with the residents to ensure that they lead a meaningful and fulfilling life.

Outside of work I really enjoy reading, walking and keeping fit.

I’ve always enjoyed working in care - there’s real fulfilment in helping others and seeing the difference it makes to their lives. Before joining Care UK, I supported children with special needs, and since becoming part of the Metchley Manor family in 2020, I’ve found my true passion in dementia care.

I began my journey here as a Carer on the dementia suite and with the support and encouragement of my colleagues, progressed to my current role as Dementia Lead. I’m proud to support and train our team in delivering high-quality, person-centred dementia care. Working together, we ensure that residents living with dementia can enjoy meaningful, fulfilling days and take part in a wide variety of engaging activities.

Outside of work, I love listening to music and spending time with my family and friends.

Before joining Care UK, I worked as a Head Chef in a busy restaurant in Birmingham’s business district and have had the privilege of cooking for the Eurovision Song Contest and at the G8 Summit for world leaders. Previously I have won many awards and most recently I was a finalist in the Care Home Catering Awards 2025 for Chef of the Year, I was finalist in Catering Team of the year 2023 at Care UK which led me to be nominated to represent Care UK at Kings Garden Party at Buckingham Palace in 2023.
 
At Metchley Manor, I love combining classic dishes and resident favourites with modern cooking techniques, always presented to the highest standards. My colleagues and I are passionate about raising the bar for care home dining, serving delicious, freshly cooked, top-quality meals every day. 

It’s incredibly rewarding to see residents enjoying our food and to watch my team take pride in the exceptional dining experience we deliver.

As Head of Care, I’m dedicated to making a positive difference in our residents’ lives by implementing the very best care practices.

Health and wellbeing have always been central to my career. I hold a degree in Biochemistry and a Master’s in Public Health, which deepened my understanding of disease prevention and health promotion. 

Every day, I’m proud to apply my knowledge and education to ensure residents receive safe, effective, and compassionate care that enhances their quality of life.

I bring a strong background in mental health care to my role here at Metchley Manor, supported by a Master’s degree in Mental Health and Clinical Psychology. My learning has given me a deep understanding of emotional wellbeing and how to provide effective, compassionate support to all residents.

I’m passionate about creating a nurturing environment where residents feel valued, respected, and cared for. Working alongside such dedicated colleagues and residents makes Metchley Manor feel like a true second home.

Outside of work, I love drawing and painting with acrylics and watercolours - creative outlets that bring balance, joy, and relaxation to my life.

I’ve worked in the care sector for more than 10 years, supporting individuals living with dementia. I hold a degree in Social Work and I’m always looking for ways to enhance my skills and knowledge to provide the very best support.

At Metchley Manor, I believe in delivering truly person-centred care that treats every resident as an individual. My approach is simple – to treat others as I would want my own loved ones to be treated. It’s a privilege to make a difference every day in a place that feels like a family.

I’ve always worked in administration, but joining the care sector has given me a much deeper appreciation for what I do. Every task in my role matters – from keeping records accurate to making sure everything runs smoothly behind the scenes.

I hold an NVQ in Business Administration and have completed courses in customer service and CLAIT. Organisation, kindness, and attention to detail are key to my role, and I take pride in supporting colleagues, residents, and families in any way I can.

Outside of work, I enjoy spending time with family and friends, getting outdoors, and relaxing with a good film.

I joined Metchley Manor in 2008 and have proudly progressed to Head Housekeeper. I love my role – nothing is more rewarding than contributing to the comfort and wellbeing of Metchley’s residents each day.

I lead a dedicated team of housekeepers and laundry assistants who work hard to keep the home looking its best. Together, my colleagues and I take pride in creating a warm, clean and welcoming environment where residents can feel relaxed and cared for. 

Metchley Manor truly is a caring community, and I’m proud to be part of it.

I’ve worked in the care sector since 2003, in roles ranging from Regional Support Manager to my current position as Maintenance Manager here at Metchley Manor.

No two days are the same – one moment I might be painting a room, the next fixing a light or greeting a new resident. I take great satisfaction in ensuring the home is safe, comfortable and well-maintained. 

Seeing residents happy in their surroundings makes every task worthwhile, and I’m proud to help make Metchley Manor a place they’re proud to call home.