Our team at
Metchley Manor

Formerly know as Sunrise of Edgbaston

Formerly know as Sunrise of Edgbaston|Part of the Care UK family|Trusted to care in Edgbaston - Birmingham, West Midlands

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Meet our friendly care team

It is the people who make our community a truly happy and caring one. At Metchley Manor, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme, are dedicated to supporting residents. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.

Annette Banks

General Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
Joleen Leung
Deputy Manager
I joined as Deputy Manager in February 2020 where I am working passionately as part of the team to ensure residents receive the excellent quality of care they deserve.

I joined as Deputy Manager in February 2020 where I am working passionately as part of the team to ensure residents receive the excellent quality of care they deserve. I hold a Bachelor of Nursing degree and am registered with the Nursing and Midwifery Council. I am also a qualified mentor and have attained a Leadership and Management course level 5 for Health and Social Care. Prior to joining the community, I worked for six years as the General Manager in a dual registered home providing both nursing and residential care. I have twelve years' experience in the UK care sector and have worked as a care assistant, staff nurse, and as a manager. I look forward to pursuing the vocation that I am passionate about, in service to the lovely residents.

Zoe Doherty
Director of Community Relations
My role at Metchley Manor is to liaise with families who are considering care for their loved ones.

My role at Metchley Manor is to liaise with families who are considering care for their loved ones. During this often difficult time I am there to listen and support their needs throughout the process. I really enjoy seeing the residents settle into life here at Metchley Manor and it is fantastic to see new residents start to enjoy a more fulfilling and meaning life here. That is the best part!

Sian Bradley
Activities and Volunteers Coordinator
I have worked here since 2017.

I have worked here since 2017. I started working as a Concierge then progressed to the activities’ team six months later. I enjoy being part of the team here at Metchley Manor, creating a meaningful programme for residents to enjoy and events that residents can look forward to each week. I am fortunate enough to have been trained here in CRT, CST and reminiscence therapies, all making a huge impact on the lives of residents and their wellbeing. Encouraging family participation in all events and working with residents to create a programme that is both fun and person centred is key. Seeing residents thoroughly engaged, smiling and happy, trying something new, or re-using an old skill will always be the best part of my job.
 

Debbie Bennett
Reminiscence Coordinator
Before coming to work at Metchley Manor, I worked as a regional Wellbeing and Dementia Services manager for a care home company.

Before coming to work at Metchley Manor, I worked as a regional Wellbeing and Dementia Services manager for a care home company. I’ve also spent several years working for the Alzheimer’s Society where I supported a team to work with more complex dementia needs within the community. All of my roles have involved working with people who have been affected by a diagnosis of dementia, including their families. Before working at the Alzheimer’s Society, I have worked for the NHS for many years working in a hospital environment and community-based settings. I also have a personal experience of caring for a family member, my mother, who was diagnosed with dementia at an early age. I feel that this has given me a valuable insight.
 

Sam Smallword
Dining Services Coordinator
As a founder team member here, I have successfully and happily worked my way up from Chef to Dining Services Co-ordinator.

As a founder team member here, I have successfully and happily worked my way up from Chef to Dining Services Co-ordinator. Throughout my 12 years service I have worked alongside a dedicated kitchen team who take pride in providing a high standard of food and service for residents. I have taken part in the NACC Awards for National Care Chef of the year for which I received 3rd Prize. All our menus are nutritionally balanced and I thoroughly enjoy cooking with all the fresh produce. I love my job.
 

Manisha Patel
Business Office Coordinator
Since starting here in 2014 I have become a core member of the HR team here.

Since starting here in 2014 I have become a core member of the HR team here. My main role as a Business Office Coordinator is to assist managers with HR queries, recruitment and managing employee well-being. I also support with resident's billing and financial matters and often act as the first point of contact for staff or resident queries. Prior to joining, I completed a Bachelor's Degree in Business Administration and Management at the University of Wolverhampton. Since then I have worked in a number of healthcare organisations before coming here. I love working as a part of a dedicated team network where we are like one big family. We take pride in caring for the needs of residents and their family members. We treat all residents with dignity and respect.
 

Lorraine Smith
Head of Housekeeping
I started working here in 2008.

I started working here in 2008. Since then I have progressed to Head of Housekeeping, which I love. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of the residents. I have a dedicated team of housekeepers and laundry assistants that provide excellent service, hard work and dedication in order to serve the residents and ensure that the community represents caring and compassionate care within a beautiful environment. Metchley Manor is a very caring community of which I am happy to be a part of.
 

Debbie Barr
Lead Concierge
I have been at the community since 2015.

I have been at the community since 2015. I am the first person people usually meet when they arrive here. I love welcoming new families and residents into the community and I feel privileged to help and assist the current residents too. It is a paced faced role and I love the variety the role gives me every day.
 

John Hopewell
Maintenance Coordinator
I started here in April 2007 and haven't looked back.

I started here in April 2007 and haven't looked back. We have a great team and lovely residents. Interacting with residents and family members makes a difference not only to residents but to me also - a simple job of hanging a few pictures brings a smile to the resident's face makes it all worthwhile. I can honestly say I enjoy and love every day I'm at work, and even keep in touch when I'm on holiday just to make sure all is well. I'm looking forward to meeting our next residents and family members to Metchley Manor.
 

Tracy Sladyszyn
Floor Manager
Hello, I am Tracy, I'm the first floor manager at Metchley Manor.

Hello, I am Tracy, I’m the first floor manager at Metchley Manor. I have many years’ experience within the care sector, and I’ve worked within critical care settings as a field senior for brain and spinal injuries - I’ve gained many skills and much knowledge over the years. I am passionate about my job and dementia care, I enjoy working with a team with the same goals and beliefs. I enjoying watching residents move in and becoming part of our team.
 

Amanda Watson
Floor Manager
I have been working here since 2015.

I have been working here since 2015. I started as a Care Assistant then progressed to Senior Carer and, with the support of the team here, I have gained my NVQ 5 in health and social care management. I have further progressed in my career and now enjoy my role as Floor Manager. love helping my team to deliver the best possible care we can, therefore ensuring all residents live a happy and fulfilling life at Metchley Manor.
 

Charles
Resident Ambassador
I was born in 1940 in Birmingham, my father was a consultant ophthalmic surgeon and my mother was a housewife.

I was born in 1940 in Birmingham, my father was a consultant ophthalmic surgeon and my mother was a housewife. I attended Bournville infants and junior school and then onto Bromsgrove school, where I became head boy. I then gained a place at Keble College, Oxford, to read classics after my master's I was successful in receiving my diploma of education. I moved to Sheffield and taught at King Edwards V11 School where I eventually became Deputy headmaster. I was then promoted to Headmaster. I married Sue who was a senior sister at St. Marys hospice, Selly park. We both came to live at Metchley Manor a few years ago, sadly Sue is no longer with us. Metchley Manor is my home and I've enjoyed every part of my role as resident ambassador. This involves meeting and greeting visitors and potential new residents, assisting with interviews to represent my fellow residents during the recruitment process. I really feel I am part of a team and thoroughly enjoy every minute.
 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.