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Our team at
Metchley Manor

Trusted to care in Edgbaston - Birmingham, West Midlands

Trusted to care in Edgbaston - Birmingham, West Midlands|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

It is the people who make our community a truly happy and caring one. At Metchley Manor, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme, are dedicated to supporting residents. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.

Kim-Marie Newton

General Manager

Kim-Marie Newton

I have almost 20 years’ experience of working in health and social care.

I’ve worked for the Care Quality Commission, and as a Care Coordinator, home Support Officer and as a General Manager. I hold a Bachelor’s degree in Health & Social Care and have a Level 5 Diploma in Leadership & Management. I am a dementia pioneer and a mentor in mental health.

Prior to joining Metchley Manor I was a regional support manager for a large care provider covering residential dementia, general nursing, palliative care and younger adults with enduring mental health.

I’m passionate about putting residents at the heart of everything we do here at Metchley Manor. For me, it’s all about person-centred care and ensuring every day is special for each person we care for.

I feel very privileged to be able to share my experience with such a great team and to lead the way in delivering an exceptional service to residents and their families.

Cavell Farnell
Director of Community Relations

Adult care is very close to my heart. I have worked in patient care for more than 15 years now, and I also have personal experience, having gone through a journey of dementia with my mum.

I believe my nature and character fit perfectly with this role. As the Director of Community Relations, it’s important to be calm, intuitive, empathetic, warm and always joyful. My favourite part of each day is building relationships with families and residents.

I always strive to be the best I can in everything I do. Knowing I work to a high level of professionalism and developing strong relationships with my peers and the families at Metchley Manor make me proud of what I do.

I love that I can make a difference in someone’s quality of life. This always gives me the best job satisfaction.

I come from a musical family, so when I’m not working, I love listening to music and attending live concerts.

Helen O'Driscoll
Lifestyle Lead

I am incredibly proud to be working at Care UK as I believe in the organisation’s ethos and the excellent staff training that is available to anyone that is keen to progress within the company. I have worked as a Senior Carer in my previous role, for another Care UK care home and I have an extensive experience working as an Activities Coordinator. Taking on the role as a Lifestyle Lead at Metchley Manor has been such a fulfilling experience for me and I believe that in this role, it is important that I understand every resident’s needs and abilities. We take all feedback on board, and it is my responsibility to make sure that the activities planned for the day are fun, engaging and safe for everyone to participate.

My favourite part of the day at the home is when I see the lovely smiles on residents faces when they’ve tried something new or when they are fully engaged with the activities and interacting with other people. In my free time, I enjoy going to live comedy shows, cooking and reading books.

Sian Bradley
Dementia Coordinator

I have worked here since 2017. I started working as a Concierge then progressed to the activities’ team six months later. I enjoy being part of the team here at Metchley Manor, creating a meaningful programme for residents to enjoy and events that residents can look forward to each week. I am fortunate enough to have been trained here in CRT, CST and reminiscence therapies, all making a huge impact on the lives of residents and their wellbeing. Encouraging family participation in all events and working with residents to create a programme that is both fun and person centred is key. Seeing residents thoroughly engaged, smiling and happy, trying something new, or re-using an old skill will always be the best part of my job.

Scott Tame
Head Chef

I used to work as Head Chef in a busy restaurant in the heart of the business district - I've also cooked for the Eurovision Song Contest and at the G8 Summit for world leaders.

Working at Metchley Manor, I try to mix classic dishes and resident favourites with modern cooking skills, always presenting the food to the highest standards. There's a stigma around care homes and care home food which just isn't true - myself and the team here are working hard to change perceptions with delicious freshly cooked top quality meals. I love seeing my team raise the bar of the dining experience.

Lorraine Smith
Head Housekeeper

I started working here in 2008. Since then I have progressed to Head of Housekeeping, which I love. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of the residents. I have a dedicated team of housekeepers and laundry assistants that provide excellent service, hard work and dedication in order to serve the residents and ensure that the community represents caring and compassionate care within a beautiful environment. Metchley Manor is a very caring community of which I am happy to be a part of.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.